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Choose Comfort for your Next Call Center Headset

Choose Comfort for your Next Call Center Headset

If you are the manager heading a call center, you know you have options for what type of headsets to purchase. You have choices in features and technology. You can go wireless or corded. While these are important decisions to make, you shouldn’t forget one item when picking out headsets. You want the headsets to be comfortable to wear. If they aren’t comfortable, you will have many complaining employees. You also might face a lawsuit if the employees believe you are causing damage to their ears or head on a daily basis. What are the most comfortable headsets available? Read this list for more information.

1. Plantronics Voyager Pro 

The Voyager series has caught the eye of industry insiders for its comfort. The headsets use a single earpiece with Bluetooth technology. The type can be put into a call center or have at home. The problem is that the series is bulky even though the bulkiness is what adds the comfort to the wearer. It’s also more stable when it is sitting on the ear. These are great for situations where talking on the phone and to other people in the same room is important. Employees can change from conversing with customers or coworkers quite easily. Telemarketers, customer support technicians and others who are constantly on the phone will benefit from these.

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2. Novero Tour

If you want less bulkiness, you will want the tour. The design is slim and looks futuristic. You can buy a wired or wireless version. You can choose off-white or black. Like the Voyager, it uses just one earpiece, but the headset comes with a band that goes over the head and leads to the microphone. The Voyager doesn’t need the band.

3. Logitech Wireless Gaming Headset

While call centers don’t need gaming headsets, you might benefit from the technology. Because gaming headsets are not like Bluetooth headsets for office use, they need to be comfortable. They often use a double earpiece headset design and surround sound for the game sounds. Call centers or telemarketers probably would not need surround sound. When you use two ear pieces, you have to have a band that links them. Although they might be heavy and cause pain in long-term use, a well-fitted headset shouldn’t cause this problem. Logitech Wireless Gaming Headset G930 has a memory foam headband, giving players hours of comfort. Then, they can go sleep on the pillow or mattress with the same material. Call centers that use double headsets might want to use the memory foam for the bands.

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4. Bose Bluetooth Headset

Bose is known for its many Bluetooth headsets. Users rate them highly. If you choose these headsets, they will fit comfortably in the ear instead of over it or around it. The silicone tip contours to the wearer’s ear with little pressure. The headset can sit on the edge of a fingertip and is lightweight. The downside of this technology is that people might find it uncomfortable at first if they aren’t used to wearing earphones inside the ear. However, they adjust. It has the advantage of being used anywhere. Generally, people use them if they are on the go or in the car.

5. Microsoft LifeChat LX 3000

The Microsoft LifeChat LX-3000 is designed to use two ear pieces that are cushioned with ear cups and a noise cancelling microphone. Although Microsoft created the headset to go with its Windows Live messenger, you can use it for other functions.

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6. iMicro SP-IM942 Headset with Microphone

This iMicro headset has the added benefit that it’s not as expensive as some of the others. The company calls it an ultra affordable option. This the comfortable headset for people without a lot of money. However, you lose features. Still, people praise its quality.

7. Razer Carcharias Gaming Headset

Again, this is one that is for playing games not working in a call center. The Razer Carcharias Gaming Headset fits over-the-ear. The ear pieces don’t touch the ear. Besides the other features, this gaming headset also has a noise-reducing microphone that attempts to pick up only the user’s voice. You lose the background noise of the game or in a call center. Despite its comfort, it doesn’t come with many features.

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Featured photo credit: Call Center Environment via lifehack.org

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Last Updated on August 13, 2020

Best 9 Money Management Apps for Easy Financial Planning

Best 9 Money Management Apps for Easy Financial Planning

Do you want to keep a budget, but aren’t sure where to start? Or maybe you have your money in a few different places and want an easy way to keep an eye on it all? We scoured the web and app stores to find the best money management apps so you can dive in, start saving money, and live more financially secure!

1. Mint

    Mint is a great app for seeing where all of your money is on all of your devices. It can track your bank accounts, credit cards, and even investments. You can also use it to plan budgets and future expenses, but its main focus is on giving you a financial overview.

    Download Mint here.

    2. You Need a Budget

      You Need a Budget (YNAB) is a great tool for setting a budget and sticking to it. YNAB is nicely designed and gives you a clear report of where your money is going, as well as tools and “four rules” for budgeting to help you save.

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      Download You Need a Budget here

      3. Spendee

        Spendee is a budget and expense tracker with a heavy focus on design. Spendee is truly beautiful and does a good job of showing you where all of your money is going and how you can adjust course. The only down side is that you’ll need to manually enter your transactions.

        Download Spendee here.

        4. Expensify

          Expensify is perfect for the business traveler who wants to easily create expense reports of where he or she is spending money. You can do things such as take pictures of receipts, track your time, log any distances traveled, and print it out whenever you want to for expense reporting.

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          Download Expensify here.

          5. Budgt: Daily Finance

            Budgt is another good app for helping you watch your budget, and it’s geared towards college students and other people on more strict monthly incomes. If you’re a student trying to make sure you stick within a certain allowance, this is a great app for you.

            Download Budgt here.

            6. Dollarbird

              Dollarbird is a personal finance app that focuses around creating a calendar of your expenses to give you a high-level view of your expenditures, as well as predict big expenses that will come up in the future. It’s great for making sure you have a macro-level view of your financial situation.

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              Download Dollarbird here.

              7. Pocket Expense

                The Pocket Expense App is an alternative to Mint. It gives you an overview of all of your accounts and expenses, and helps you keep everything in check without too many bells and whistles.

                Download Pocket Expense here.

                8. Toshl Finance

                  Toshl is a fun, personal financial management app that has many of the features of the other apps on this list, and adds in fun animated characters to make it more interesting. It’s also one of the few to also have an app for windows phones!

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                  Download Toshl Finance here.

                  9. Budget Boss

                    Budget boss is interesting because it learns your spending habits, and in addition to helping you make a budget, it can predict your spending over time in order to let you know where you’ll likely be at financially in the future. It’s great for helping you adjust course from spending too much of your money.

                    Download Budget Boss here.

                    Bottom Line

                    Those are our top 9 picks for great budgeting tools, but ultimately the most important thing is that you have some sort of money-management system. Keeping track of our money is important for ensuring that we’re on track for all of our financial goals.

                    Featured photo credit: rupixen.com via unsplash.com

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