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Choose Comfort for your Next Call Center Headset

Choose Comfort for your Next Call Center Headset

If you are the manager heading a call center, you know you have options for what type of headsets to purchase. You have choices in features and technology. You can go wireless or corded. While these are important decisions to make, you shouldn’t forget one item when picking out headsets. You want the headsets to be comfortable to wear. If they aren’t comfortable, you will have many complaining employees. You also might face a lawsuit if the employees believe you are causing damage to their ears or head on a daily basis. What are the most comfortable headsets available? Read this list for more information.

1. Plantronics Voyager Pro 

The Voyager series has caught the eye of industry insiders for its comfort. The headsets use a single earpiece with Bluetooth technology. The type can be put into a call center or have at home. The problem is that the series is bulky even though the bulkiness is what adds the comfort to the wearer. It’s also more stable when it is sitting on the ear. These are great for situations where talking on the phone and to other people in the same room is important. Employees can change from conversing with customers or coworkers quite easily. Telemarketers, customer support technicians and others who are constantly on the phone will benefit from these.

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2. Novero Tour

If you want less bulkiness, you will want the tour. The design is slim and looks futuristic. You can buy a wired or wireless version. You can choose off-white or black. Like the Voyager, it uses just one earpiece, but the headset comes with a band that goes over the head and leads to the microphone. The Voyager doesn’t need the band.

3. Logitech Wireless Gaming Headset

While call centers don’t need gaming headsets, you might benefit from the technology. Because gaming headsets are not like Bluetooth headsets for office use, they need to be comfortable. They often use a double earpiece headset design and surround sound for the game sounds. Call centers or telemarketers probably would not need surround sound. When you use two ear pieces, you have to have a band that links them. Although they might be heavy and cause pain in long-term use, a well-fitted headset shouldn’t cause this problem. Logitech Wireless Gaming Headset G930 has a memory foam headband, giving players hours of comfort. Then, they can go sleep on the pillow or mattress with the same material. Call centers that use double headsets might want to use the memory foam for the bands.

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4. Bose Bluetooth Headset

Bose is known for its many Bluetooth headsets. Users rate them highly. If you choose these headsets, they will fit comfortably in the ear instead of over it or around it. The silicone tip contours to the wearer’s ear with little pressure. The headset can sit on the edge of a fingertip and is lightweight. The downside of this technology is that people might find it uncomfortable at first if they aren’t used to wearing earphones inside the ear. However, they adjust. It has the advantage of being used anywhere. Generally, people use them if they are on the go or in the car.

5. Microsoft LifeChat LX 3000

The Microsoft LifeChat LX-3000 is designed to use two ear pieces that are cushioned with ear cups and a noise cancelling microphone. Although Microsoft created the headset to go with its Windows Live messenger, you can use it for other functions.

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6. iMicro SP-IM942 Headset with Microphone

This iMicro headset has the added benefit that it’s not as expensive as some of the others. The company calls it an ultra affordable option. This the comfortable headset for people without a lot of money. However, you lose features. Still, people praise its quality.

7. Razer Carcharias Gaming Headset

Again, this is one that is for playing games not working in a call center. The Razer Carcharias Gaming Headset fits over-the-ear. The ear pieces don’t touch the ear. Besides the other features, this gaming headset also has a noise-reducing microphone that attempts to pick up only the user’s voice. You lose the background noise of the game or in a call center. Despite its comfort, it doesn’t come with many features.

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Featured photo credit: Call Center Environment via lifehack.org

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Last Updated on July 10, 2019

11 Brain Training Apps to Train Your Mind and Improve Memory

11 Brain Training Apps to Train Your Mind and Improve Memory

Whether at work or at school, people these days are under tremendous pressure to perform, perform and perform! Stress and pressure can have adverse affects on the well-being of a person, and need to be controlled.

Now, this doesn’t mean you make a dash to your nearest therapist. There are a number of wonderful and smart apps that you can use on your phone. These brain training apps have been scientifically designed to target specific areas of the human mind and control harmful emotions such as anxiety, as well as to improve memory and sharpness of the brain.

Here are 11 iPhone apps that you will not only enjoy but also find useful in keeping your mental health balanced at all times.

1. Lumosity

This app consists of games that focus on improving the user’s memory, problem-solving capability, attention span, and thinking. There are three games in each session, and they challenge the brain by changing every time. The user has to complete the games while playing against a clock.

Free of trial. $15 per month for the full version.

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Luminosity Mind training apps-Lifehack

    2. Fit Brains Trainer

    This brain training app has 10 sets of games that work on different areas of the brain and improve memory as well as concentration. A user is required to finish a particular task from each category on a daily basis and the app tracks the progress by a color coded graph.

    Free.

    Fit Brains Trainer Mind training apps-Lifehack

      3. CogniFit Brain Fitness

      Developed with the help of neuroscientists, this fun app improves a person’s cognitive abilities, which includes memory and concentration. The progress made by the user over a period of time can be tracked. Users can also play challenge rounds with their friends. The app also modifies the difficulty level to suit the profile of the user and provide recommendations based on the results. Spending 20–30 minutes a few times every week can give measurable improvement in the performance of a user.

      First four games free, then $13 a month.

      cognifit-Mind Training Apps-Lifehack

        4. Brain Fitness Pro

        The makers of this app claim that it can improve the IQ of a user, and improve intelligence and memory. The app is fun and is user friendly, and 30 minutes a day can fetch you results in less than three weeks.

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        Buy for $3.99.

        5. Happify

        If nothing else makes you happy in life, this app will. Well, this is what the developers claim at least. This app comes loaded with lots of quizzes, polls and gratitude journals, which work on the fundamentals of positive psychology. The app also helps to control stress and emotions to make you feel better.

        Free to use.

        Happify-Mind Training Apps-Lifehack

          6. Clockwork Brain

          You will like the little gold robot that comes in every time to explain the next game you are going to play. While the games are not much different to those offered in apps such as Luminosity, the look and feel reminds me of a workshop from old times.

          Free.

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          Clockwork Trsin-Mind Training Apps-Lifehack

            7. ReliefLink

            Initially created as an app for suicide prevention, it has found its use as a great app for tracking the mood of the user by taking measure of all things relevant to the user’s mental health. In case the user experiences high emotional stress, the app has a coping mechanism that includes voice-recorded mindfulness, exercises and music for relaxation. There is also a map that informs the user of the nearest therapist and medical facilities for mental health treatment.

            Relief Link - Mind Training Apps - Lifehack

              8. Eidetic

              Eidetic is a memory enhancement app and uses a ‘spaced repetition’ technique to help users memorize information such as important phone numbers, words, credit card details or passwords. It also notifies you when it’s time to take a test to see what you remember, so that you retain information in your long-term memory.

              Eidetic - Mind Training Apps - Lifehack

                9. Braingle

                Braingle helps to maintain the sharpness of the brain and improve the reasoning ability of a person through riddles and optical illusions. It is different from other brain training apps that employ memory and reaction based tests. You can also compete with your friends and family members in figuring out the fun riddles.

                Free.

                Briangle- Mind Training Apps-LIfehack

                  10. Not The Hole Story

                  If you have a penchant for solving hard riddles, then this app is a must-have for you. Filled with exclusive riddles along with a simple-to-use interface, the app gives you riddles that you have to solve through a book. You will be given hints along the way, and when you give up, the answers will be revealed. This app will encourage you to broaden your thinking and put your mind to a challenging test.

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                  Free.

                  Not the hole story - Mind Training Apps - Lifehack

                    11. Personal Zen

                    This fun brain training app follows the journey of two animated characters who travel through a field of grass. Personal Zen is a nice app meant for reducing anxiety and trains the brain to focus on the positive aspects. The developer’s advice is to use the app for 10 minutes a day to see the best results.

                    Free.

                    personal zen- mind training apps - lifehack

                      Featured photo credit: NeONBRAND via unsplash.com

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