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Step-By-Step Guide: How To Manage Your Anger

Step-By-Step Guide: How To Manage Your Anger

You don’t feel proud, but sometimes you can’t help it. Anger takes control of the situation and you end up embarrassing yourself in public, or entering in a discussion you didn’t want to. Sometimes it is nobody’s fault, just a series of bad circumstances piling up until the outburst happens. The main point is that you didn’t want to get so mad, but you did. You snapped. And then everything was a mess despite your best try to keep it down.

You have to know that this happens to all of us. Anger is powerful and necessary: it serves a function. But it shouldn’t rule your life. You are in control. Looking into the past has no use, my friend. Take a deep breath and let it go. It is time to focus on doing better the next time anger takes the best of you.

Just a warning: This will require your entire commitment and determination, so if you are expecting a “count ten” or “relax” kind of article, you better move to another one. But if you follow the instructions, I promise that anger will never rule again your life.

1. To Stop the Gun You Need to Know What Is the Trigger

Anger might be more or less accepted, but let’s be honest: it is part of the human behavior. It helps us to understand things that make us feel uncomfortable, threatened or upset. However, how we manage it is our choice.

The first step to assure your victory in this battle is dating your enemy. It is impossible to fight a fear if you don’t know what it is. To know how anger plays you each time you snap, you have to get underneath its skin.

It is vital that you understand why.

Here are repeated patterns that people feel identified with:

  • Have you feel that something was unfair? Probably you have been blamed (even punished) for something you weren’t responsible for.
  • Have you feel you were losing control? Your job was threatened, your partner broke up with you, or a great opportunity passed by.
  • Have you feel physical or emotional pain? A rough discussion or a bad injury that persisted.
  • Have you feel threatened? Somebody criticized your work or said you could do better.

These are common causes to get really stressed out, even mad. Nobody likes not being rewarded for a good job or deal with a messy house when you get home tired. You and I, we both have expectations that need to be fulfilled, and when that is cut short, frustration reveals itself.

Do not underestimate the relevance of this step.

Identifying your triggers is the main key to manage your anger correctly. You are a smart, strong individual and you can do better than a temper tantrum when you don’t get your way. Take a few moments to think about some things that trigger your frustrations: from the way somebody talked to you yesterday to the annoying traffic lights.

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2. Feeding the Wrong Habit

Anger is a habit —not a good one, of course. You might not have thought about it, but the same way that as soon as you wake up you [get dressed / brush your teeth / drink a glass of water whatever that applies], when you see something that doesn’t fit your expectations, anger skyrockets.

Take a quick look to these habits:

  • Waking up is the trigger  brushing your teeth is the reaction — fresh sensation in your mouth is your reward.
  • A sudden twist of your plans is the trigger — anger is the reaction  releasing the frustration through a tantrum is your reward.
  • The alarm is the trigger — hitting the snooze is the reaction — having 5 more minutes to sleep off is the reward.

And we love those 5 more minutes.

Habits, no matter how complicated they are, are always constructed by these three basic elements. The problem is that you have interiorized anger as your natural reaction and you no longer think about it: that is the tricky aspect of habits.

Charles Duhigg does a great job explaining habits’ formation and how they rule our lives on The Power of Habit. It is a simple process that if you conquer today, will give you an incredible power and control over your own decisions. Habits are a loop of actions and reactions you perform unconsciously. Master your awareness and you will triumph over your habits —and of course, over your anger.

Here is a simple exercise:

If you have already identified some of your triggers, fill up the blanks to get a bigger picture. This will help you to clarify the process and move to the next step.

[blank] is my trigger  [blank] is my reaction  [blank] is my reward

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3. Breaking the Chain of Reactions

Once you are aware about how your habit looks like, it is time to change it. And here is where it gets awkward. Bear with me. You and I have heard thousands of times “relax”, “count until 10”, etc. All lies.

Let’s face it: when your anger gets to the dangerous point of a boiling pot, there are not many chances to stop it. Relaxing techniques work when you are able to realize you are getting into a hazardous area, not when you are already in it. That is about awareness and it takes longer to master.

So instead of trying to breathe and take control over the situation —which you have failed to do hundreds of time—, try to do something absolutely radical.

Don’t think: Just do it.

  • Shut up, stand up and jump.
  • Tell a bad joke.
  • Sing a song.

Yes, you read me well. Do something absolutely ridiculous and not related.

Don’t call me crazy yet. What we are doing here is breaking a habit right in the middle of its process.

The faster way to stop your next fight is link a completely different reaction to the habit. When you are about to break down, I promise that if you switch what you are doing before (or even during) letting the anger out, all the hard feelings will go away in a second. However, don’t leave the situation. You are not avoiding it, just cutting the habit.

You might feel embarrassed but the frustration will automatically cease because in the end, we are more in control of it than we like to think. Next time, you will remember the feeling and your frustration will slow down. If you don’t believe me, give it a shoot and come back later amazed by its effect.

You might be wondering…

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If it works, why nobody is doing this?

Easy: they focus on the wrong strategy.

Many people believe that if you acquire a deeper understanding on how your anger works, you will be able to stop it by snapping your fingers. “Let’s dig into the root of the problem!

There are only two ways to change your behavior: you avoid the trigger or you switch the reaction. I want you to understand this because my goal is that you regain control. I am not trying to “stop” anger since it is a natural feeling —and a useful one. I am preventing you from letting it get to your nerves and rule your life.

Once you have cut the process several times, you will be able to discern the moments before anger drives you completely nuts. That is the point you want to achieve. Then, you will be able to take it easy and act rationally.

4. Letting the Anger Go Away

People say that one shouldn’t let the anger out, but if you don’t get rid of it eventually it will be more harmful.

This doesn’t mean you have to yell or create an uncomfortable silence: there are ways to let it out without making a scene that actually help to tame your temper. Getting upset is a sign that something is not going as you expected and that generates frustration. It is a natural warning sign.

Sometimes, the frustration grows so fast that it bursts into pure anger. Once you are able to prevent the “boom!” by managing your anger, it is time to release the frustration in a healthier way. Breaking things, screaming to the nothingness or doing whatever you used to do during a tantrum, it is not the way.

What you create by doing that is another bad habit. You are not crushing it, just pushing it away for a little bit.

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Once the tension is gone, it is a good moment to reflect and talk. If you don’t like sharing feelings with others, you can always write it down or go somewhere to write anonymously (Reddit will do for this). This way you are opening a door to kick out your frustration.

However, don’t fall into these commons mistakes:

  • Don’t focus on the problem: this means, don’t over think it. Try to identify the trigger and then, let it be in the past.
  • Don’t blame others: reflection is time to heal, not to judge.
  • Don’t get stuck on the things you did wrong: find the things you have done differently this time.
  • If you didn’t change the pattern, don’t be too hard on yourself. Try to acknowledge what went wrong.

By doing these you are not only approaching a different way to release the frustration, you are also redefining a new pattern of thinking. This is called Cognitive Restructuring, and it helps you to deal with problems differently. To reinforce this pattern, you can ask yourself these questions and answer sincerely:

  • Could you have avoided the trigger?
  • Could you have approached the situation differently?
  • Do you regret something you did or said?
  • Should ask for forgiveness?

5. Changing Your Habits is Changing Your Life

There are many other practices you can add on top of these ones to create a more solid and consistent habit to manage your anger. The easiest one is avoid your triggers, right?

If you know that getting stuck in traffic won’t help your morning, try to leave home earlier so you skip the rush-hours. If fast food hurts your stomach, find a please were you can get healthier meals for the week. There is a solution for almost every problem: be wise.

Meditating, learning breathing techniques, even seeking professional help or supportive groups are a great core of resources to have on mind. Taming your anger it is not a sign of weakness but a sign of self-discipline.

There is no need to get overwhelmed by your frustrations and make a scene each time something goes wrong, ruinning your day. You are better than that. You are in control of your anger therefore you are in control of your life. Acknowledging this will make you more confident and strong.

Next time, you won’t feel embarrassed; you will be proud.

Featured photo credit: Stefan Kunze via albumarium.com

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

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Featured photo credit: Amy Hirschi via unsplash.com

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