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People With Multicultural Experiences Are More Creative, Study Finds

People With Multicultural Experiences Are More Creative, Study Finds

What is creativity?

Oxford dictionary defines creativity as: “The use of imagination or original ideas to create something; inventiveness”. And according to research, if you are able to see things from a different perspective, and to make connections between seemingly unrelated concepts and materialize them, then you can be considered a creative person.

But how do we acquire this ability? Reading books, listening to music, etc. are pretty good ideas. But they are all done within the confinement and comfort of the room. In fact, recent research by Adam Galinsky and his colleagues at Columbia Business School suggest that people with multicultural experiences are more creative and open minded. This might give us additional reason to go out, travel and meet new friends around the world.

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Getting to know other cultures will open your mind to a whole host of new ideas.

By spending time incorporated in multiculturalism, you will, undoubtedly, start seeing the world through different eyes. Old elements, scenarios and places will take on new forms under a different light.

Once you step into another society, a few things will happen to you. You will get to know other societies – their ideas, customs, language. Every country or group of people has a set of rules according to which they live their lives. These are the customs and ideas those people have. Moreover, it influences how they speak to each other or to a stranger.

You will see the world from a different perspective.

You will get first-hand experience of all that. Once you immerse yourself in various cultures you will see how others talk to you, and what they find to be polite or rude. Furthermore, you will be treated according to their customs. This will show you how they perceive the world, what they believe in, what they like or what are they scared of.

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You will think differently when you encounter problems in life.

And thirdly, you will get a new perspective on what you already know – on your own culture. Perhaps you will figure out a new way to deal with stressful situations, or act during a job interview. Additionally, you will get new solutions to some other problems you might have. For example, if you are an artist, a multicultural experience can open your eyes to new ideas that you can use for your work. All in all, the experience will make you more creative.

What can we do to have more multicultural experiences in our life?

There are a number of ways to reach out to people from different cultures and broaden your horizons:

Travel abroad

The best way to dive into other cultures is to travel. Visiting different countries and even different continents is a marvelous experience, just make sure to go beyond the usual tourist attractions and experience the culture from the eyes of a local.

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Meet people of other ethnicity locally

Even if you cannot afford to go halfway across the world, you can start by spending more time around people of different ethnicity in your city. All it takes is to go to a few ethnic stores, and start a conversation with someone new.

Find a foreign friend online

If you cannot travel, you can always learn with the help of the Internet. We all spend a lot of time looking at the little screens of our gadgets, but this allows us to connect to people from all over the globe and experience different cultures from the privacy of own home, or as we take the first sip of coffee at the local coffee shop on our lunch break. Simple, right?

Try out different cuisines

You can tell a lot about a culture by experiencing the food they eat on a daily basis. You need to go full ethnic and get the right ingredients, authentic sauces and use traditional cooking methods.

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Read foreign literature and history

If you truly want to take in the spirit of another nation, you will want to read about their history and the thoughts of their most eloquent writers and poets. Find some good foreign books and start your journey.

These are just a few good suggestions, and you can always ask your new friends from different cultures to give you a few more tips.

Do Not Be Confined: Open Yourself And Start Learning

The beauty of the world lies in its vastness and diversity. Once we humble ourselves and open our eyes, we will be able to see it. And the truth is, the earlier you start, the better. So don’t hesitate, go out and travel. Then you will see and learn much more than you can ever imagine.

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Djordje Todorovic

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

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Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

More Tips Improving Listening Skills

Featured photo credit: Mailchimp via unsplash.com

Reference

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