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I’m An Introvert At Heart… But No One Knows

I’m An Introvert At Heart… But No One Knows

Have you ever stood in front of a group of people, and in the middle of speaking, you just freeze? Your mind goes blank. You start sweating. Your fear and self-doubt paralyze you.

I’ve been there. Many times.

On the last day of my internship during college, I called in sick just so I wouldn’t have to deliver a short, 15-minute presentation to less than 10 people. I was crippled by fear. I’m not alone with this kind of thing.

In fact, according to a Gallup Poll, 40-45% of people are afraid of public speaking. It is often listed as the most common fear, after snakes and even death itself. Researchers have also found that introverts make up 26-50% of the population.

It stands to reason that the same people afraid of speaking are also introverted. That was me—about five years ago. But if you met me today, you would have no idea. That’s because I’m an introvert at heart but no one knows it.

What is introversion, anyway?

According to this Scientific American article, the extrovert-introvert spectrum comes down to two aspects: enthusiasm and assertiveness.

Extroverts have more, whereas introverts have less. Ambiverts—or, if you prefer, extroverted introverts—are somewhere in the middle.

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Enthusiasm is about sociability, excitement, and friendliness.

Assertiveness is about leadership, persuasiveness, and dominance.

How outgoing are you and what’s your social status? Do you make friends easily, laugh a lot, take charge, captivate people, and have the ability to talk others into doing things? If not, you’re an introvert.

Can an introvert become an extrovert?

There’s a reason I started this article off by talking about public speaking. That’s because, until I finally learned how to become an accomplished speaker, nothing I did gave me the confidence to engage with other people, take on leadership roles, or influence others.

Learning the skill—and art—of speaking transformed me so profoundly that I can honestly say you would think I’m an extrovert if you met me. Even though, really and truly, I am not.

I’m the guy who never spoke up at meetings and avoided making presentations at all costs. Today, I regularly compete in speech contests, hold webinars, deliver training, and speak in front of cameras and crowds.

How can you conquer your fear of public speaking to become an outgoing introvert?

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Two of the most powerful ways are:

  • Join the non-profit organization Toastmasters
  • Take an improv class

Toastmasters will encourage you to learn and practice in front of others in a safe, non-work environment. An improv class will take you out of your comfort zone and help you explore the positive, humorous side of speaking.

Why public speaking?

Here are 7 reasons why becoming a proficient public speaker can make even the most timid introvert come across as an outgoing extrovert.

1. People will get to know you

Introverts often have trouble making friends. It’s tough to open up to strangers.

If you work on the skill of public speaking, whether it’s through a training course, at work, an organization like Toastmasters, or an improv class, you will have to talk about something. And, your most knowledgeable subject is, well, you. By talking about your story, your experiences, your struggles and successes, others will get to know you, and you will get to know yourself. This will gradually bring out your confidence and inner extroversion.

2. You will become more enthusiastic and excited

When you’re on a deadline to come up with a speech topic, you learn to constantly look for ideas. Then, when you find an idea you like, you will start to dive in, read about it, research it, and put together your talk. This process, which many of us haven’t done since grade school, is a perfect way to ramp up your enthusiasm.

I recently gave a speech on grass-fed vs. grain-fed beef. Sounds boring, I know. But the process of learning about the food industry, agriculture, and nutrition motivated me to learn more and focus on my health.

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This enthusiasm and excitement builds on itself, and you build a repertoire of knowledge that makes dinner parties much more enjoyable. Without even trying, your introverted self becomes the life of the party!

3. You will have fun

Don’t get me wrong, introverts can have just as much fun as extroverts. But there’s a new sense of enjoyment that comes from gaining confidence speaking in front of others, and it brings out a side of you usually reserved for yourself. The same fun you get from reading a book or walking alone to think is suddenly expanded to encompass your audience, mentors, and peers.

I recently gave a humorous speech at a contest. Let’s just say comedy is not a strength of mine. But knowing that my speech had to be funny pushed me to learn about writing jokes, using punch lines, creating drama, and using my face and body for humor. It definitely brought out the comedian in me, and it was lots of fun getting there.

4. You will learn how to persuade others

This is a big one. Influence is a subtle art, and we as introverts believe it is out of our grasp.

Don’t despair. Becoming a more confident speaker also means you learn the skill of delivering your message, in a way that appeals to the audience. By practicing the use of your voice, appearance, and body, along with the structure, story, and words of your speech, you will have a recipe for persuading others that few learn or practice.

This ability will extend into your personal circle, enabling you to make friends more easily and open up opportunities in your career or business.

5. You will start to captivate people

Part of influence is the ability to gain others’ attention. To captivate your audience. You will learn to ask questions, appeal to “what’s in it for them,” use multiple methods of communication (stories, data, hands-on), and create calls to action.

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All of these serve to draw in your audience—whether it’s a room of people or a small group at a party. You will learn to captivate them.

6. You will gain tons of confidence

This entire process of developing your speech, learning the skills to deliver it, speaking in front of others, and, most importantly, getting feedback so you can improve, will make you more confident than you ever thought possible.

After six very awkward speeches, the feedback I had received started to come into place in each successive speech, and I became more and more confident. As with any skill, the more you practice, iterate, and learn, the more sure you are that the next iteration will have a certain outcome. This, in turn, breeds greater self-confidence.

7. Your newfound confidence will make you a leader

When you have greater self-confidence, you speak up more during meetings, seek interactions with others (no matter how intimidating they used to seem), and volunteer for more roles where extroversion is required. This creates amazing new opportunities.

After about six months of developing the skill of speaking, I had the confidence to try a new leadership position at work. I had new responsibilities that required me to mentor and speak to others, but I wasn’t afraid of this any more. In fact, I relished it. As a result, I found advancement where I wouldn’t have otherwise.

Create your own luck and become an outgoing introvert by learning the skill (and art) of public speaking.

Start by reading some good books, and then joining Toastmasters or taking an improv class.

Featured photo credit: Unsplash via pexels.com

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Published on September 23, 2020

6 Effective Negotiation Skills to Master

6 Effective Negotiation Skills to Master

I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.

If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.

What is Negotiation?

First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.

Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.

In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.

Places We Negotiate

I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:

1. Work/Business

This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.

When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.

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In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.

Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.

2. Personal

I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?

I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.

Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.

3. Ourselves

You didn’t expect this one, did you? We negotiate with ourselves all day long.

I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?

Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.

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Why Negotiation Skills Are So Important

Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.

We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.

My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.

If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.

As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.

6 Negotiation Skills to Master

Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.

Now, let’s look at 6 effective negotiation skills to master.

1. Preparation

Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.

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It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.

For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.

After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.

2. Clear Communication

The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.

If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.

3. Active Listening

Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.

If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.

4. Teamwork and Collaboration

To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.

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If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.

When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.

5. Problem Solving

Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.

Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?

From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.

There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.

6. Decision-Making Ability

Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.

Conclusion

There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.

Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.

More Tips to Improve Your Negotiation Skills

Featured photo credit: Windows via unsplash.com

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