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10 Things You Should Not Say To A Grieving Person

10 Things You Should Not Say To A Grieving Person

When someone you care about is grieving, it is human nature to try to comfort them and help ease their pain. However, sometimes our good intentions can be more harmful than helpful, particularly the things we often say with the intention to make them feel better.

A large part of the problem is our own discomfort with grief and not knowing how to speak to someone who is grieving. Instinctively, we try to “fix” the hurt and make the pain go away. However, grief is a necessary process that cannot, and should not, be dusted under the rug so that the grieving person can feel good again.

As a therapist, I have many times worked with clients who have tried to treat feelings of loss and grief with a band-aid approach, only to find that their unresolved grief has manifested in other areas of their lives. If you want to support someone who is grieving, choose words that convey love and care, rather than offering advice and wisdom. Here are 10 things you should NOT say to a grieving person.

They are in a better place

Even if you know the person believes in a “better” place, the grief they are experiencing is not about where their loved one has gone to, but about the sense of loss that they will never share moments with their loved one again. On a mental level, there might be some solace knowing that their loved one is somewhere better, on an emotional level, hearing that can lead to feelings of anger and resentment that there is a better place other than right here, with people that love them.

What to say instead:

Acknowledge the loss by saying, “I am so sorry for your loss, [he/she] will be sorely missed.” Saying this conveys the message that you recognize that the grief is about the fact that the person is no longer around and that it is a difficult time for everyone.

I know how you feel

Even if you have experienced a similar loss, you DO NOT know how the person feels. There is an expression that goes “no two griefs are the same.” You might be able to relate the the grieving person’s pain, but remember that their time of grief is not about you, it is about them. If you truly have experienced a similar loss, you would know that during times of grief, your thoughts and actions are ruled by your emotions. Hearing someone say they “know how you feel” can sometimes lead to feelings of anger toward that person.

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What to say instead:

Do not assume you know how they feel. Rather say, “You are in my thoughts and prayers during this difficult time.” This lets the person know that you recognize they are having a difficult time and that you are thinking about them even when you are not around.

It was God’s will

Regardless of your religious beliefs, and even if you know the person shares your faith, when you lose someone you love it is natural to experience feelings of anger and question God or whatever higher power you believe in. Reiterating the role the will of God has played in the person’s loss can fuel these feelings at a time when the grieving person most needs to hold onto their faith.

What to say instead:

If you know the person shares your belief in God, try to remind them that God loves and cares about them and God is aware of their pain. For example, “I pray that God will make it easy for you and your family during this difficult time”.

Everything happens for a reason

There can never be any reason good enough that will make the pain of loss any less. When you say this, you are expecting the grieving person to think about their loss logically, when in reality there is no logic in grief.

What to say instead:

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Say something that affirms the questions a person who is grieving will often ask with something like, “It is so hard to know why we lose people when we do. I am so sorry for your loss.”

You can still have another child/remarry

This is probably the most distasteful things one can say, especially when someone is newly grieving. It implies that the person they have lost is easily replaceable.

What to say instead:

Honor the fact that the person lost can never be replaced. You could say, “I know how much you loved [name], [he/she] will forever remain in our hearts.”

You have to be strong

Do not dismiss the right the person has to grieve. Why do they need to be strong? For who? Being “strong” is not for the benefit of the grieving person, but for those around them. People often say this to people who have children, because the assumption is that it is not good for children to see their parents sad. On the contrary, children should not be socialized to deny or hide their emotions, but to embrace and process it. By seeing your parent express sadness, but deal with it in healthy ways such as talking to a friend, crying on someone’s shoulders, and talking to their kids about how they feel, this builds more resilient children.

What to say instead:

If you are concerned about the wellbeing of a child or children, rather ask, “How are the kids holding up?” Or, if you feel they need some relief from all the grief, how about offer to take the kids for a walk or to the park, or even just to spend some time with the kids at home while the grieving person takes time to grieve.

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They wouldn’t want you to feel sad

It may not be your intention, but saying this is synonymous with guilt-tripping the person into not feeling sad. Of course nobody want to see their loved one feel sad, but that doesn’t mean that they shouldn’t. Grief and sadness is a necessary part of processing the loss, and saying that can make the person feel like they aren’t handling the loss “correctly.”

What to say instead:

Sometimes people need to hear that it is okay to feel sad. Say, “I can see you are really sad, just know that I am here for you.” This let’s the person know that you know that they are feeling sad and that it is okay.

At least they aren’t suffering now

This may be true, particularly when the person who died had been suffering from pain prior to passing, however the grieving person does not need to be reminded of this pain, nor do they want to believe that anything is better than having their loved one around. Saying this can also make the person feel guilty for wishing their loved one was still alive, as though they should be thankful for the loss.

What to say instead:

Rather focus on the positive attributes about the person’s life that the grieving person would want to remember by saying something like, “[name] showed so much strength,” or “I will always remember [name]’s [positive trait e.g. laugh].”

If you need anything, give me a call

This is probably the most common offer of help given to a grieving person, so it will surprise many to hear that it is one of the most unhelpful things you can say. When someone is overcome with grief, it can be difficult for them to plan ahead and think about what help they will need, and when they do realize they need help it can be very difficult for many people to actually pick up the phone and call you.

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What to say instead:

If you are sincere in your offer of help, rather be specific in your offering. For example, if you know you are going to the grocery store, you could give the person a call and ask if they need any groceries that you can drop off. The influx of visitors who come to pay their respects can also place a huge burden on the grieving person, so offer to serve guests tea, or offer to bake a cake or cook a meal.

At least they lived a long life, some people die so young

It doesn’t matter how long the person lived, losing their presence in your life is still hard. Saying this implies the person lived long enough and that the grieving person should feel grateful that the person hadn’t died sooner.

What to say instead:

Share your favorite memory of the person they have lost instead, as this acknowledges the life the person lived without dismissing that the fact that the grieving person will not be able to make new memories and that this is a source of great sadness. For example, “I will always remember that time… [he/she] will be sorely missed.”

It is not always easy to thing of the right thing to say in the moment. If you are at a loss for words, there is no shame in admitting so. Tell the person, “I wish I knew the right words to say, just know that I am here for you”.

Giving someone who is grieving a firm, supportive hug can go a long way.

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Last Updated on April 6, 2020

10 Powerful Ways to Influence People Positively

10 Powerful Ways to Influence People Positively

Most discussions on positively influencing others eventually touch on Dale Carnegie’s seminal work, How to Win Friends and Influence People. Written more than 83 years ago, the book touches on a core component of human interaction, building strong relationships. It is no wonder why.

Everything that we do hinges on our ability to connect with others and formulate deep relationships. You cannot sell a house, buy a house, advance in most careers, sell a product, pitch a story, teach a course, etc. without building healthy relationships. Managers get the best results from their teams, not through brute force, but to careful appeals to their sensibilities, occasional withdrawals from the reservoir of respect they’ve built. Using these tactics, they can influence others to excellence, to productivity, and to success.

Carnegie’s book is great. Of course, there are other resources too. Most of us have someone in our lives who positively influences us. The truth is positively influencing people is about centering the humanity of others. Chances are, you know someone who is really good at making others feel like stars. They can get you to do things that the average person cannot. Where the requests of others sound like fingernails on a chalkboard, the request from this special person sounds like music to your ears. You’re delighted to not only listen but also to oblige.

So how to influence people in a positive way? Read on for tips.

1. Be Authentic

To influence people in a positive way, be authentic. Rather than being a carbon copy of someone else’s version of authenticity, uncover what it is that makes you unique.

Discover your unique take on an issue and then live up to and honor that. Once of the reasons social media influencers are so powerful is that they have carved out a niche for themselves or taken a common issue and approached it from a novel or uncommon way. People instinctually appreciate people whose public persona matches their private values.

Contradictions bother us because we crave stability. When someone professes to be one way, but lives contrary to that profession, it signals that they are confused or untrustworthy and thereby, inauthentic. Neither of these combinations bode well for positively influencing others.

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2. Listen

Growing up, my father would tell me to listen to what others said. He told me if I listened carefully, I would know all I needed to know about a person’s character, desires and needs.

To positively influence others, you must listen to what is spoken and what is left unsaid. Therein lies the explanation for what people need in order to feel validated, supported and seen. If a person feels they are invisible, and unseen by their superiors, they are less likely to be positively influenced by that person.

Listening meets a person’s primary need of validation and acceptance.

Take a look at this guide on how to be a better listener: How to Practice Active Listening (A Step-By-Step Guide)

3. Become an Expert

Most people are predisposed to listen to, if not respect, authority. If you want to positively influence others, become an authority in the area in which you seek to lead others. Research and read everything you can about the given topic, and then look for opportunities to put your education into practice.

You can argue over opinions. You cannot argue, or it is unwise to argue, over facts and experts come with facts.

4. Lead with Story

From years of working in the public relations space, I know that personal narratives, testimonials and impact stories are incredibly powerful. But I never cease to be amazed with how effective a well-timed and told story can be.

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If you want to influence people, learn to tell stories. Your stories should be related to the issue or concept you are discussing. They should be an analogy or metaphor that explains your topic in ordinary terms and in vivid detail. To learn more about how to tell powerful stories, and the ethics of storytelling, take a look at this article: How To Tell An Interesting Story In 4 Simple Steps

5. Lead by Example

It is incredibly inspiring to watch passionate, talented people at work or play. One of the reasons a person who is not an athlete can be in awe of athletic prowess is because human nature appreciates the extraordinary. When we watch the Olympics, Olympic trials, gymnastic competitions, ice skating, and other competitive sports, we can recognize the effort of people who day in and day out give their all. C

ase in point: Simone Biles. The gymnast extraordinaire won her 6TH all-around title at the U.S. Gymnastics Championships after doing a triple double. She was the first woman to do so. Watching her gave me chills. Even non-gymnasts and non-competitive athletes can appreciate the talent required to pull off such a remarkable feat.

We celebrate remarkable accomplishments and believe that their example is proof that we too can accomplish something great, even if it isn’t qualifying for the Olympics. To influence people in a positive way, we must lead by example, lead with intention and execute with excellence.

6. Catch People Doing Good

A powerful way to influence people in a positive way is to catch people doing good. Instead of looking for problems, look for successes. Look for often overlooked, but critically important things that your peers, subordinates and managers do that make the work more effective and more enjoyable.

Once you catch people doing good, name and notice their contributions.

7. Be Effusive with Praise

It did not take me long to notice a remarkable trait of a former boss. He not only began and ended meetings with praise, but he peppered praise throughout the entire meeting. He found a way to celebrate the unique attributes and skills of his team members. He was able to quickly and accurately assess what people were doing well and then let them and their colleagues know.

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Meetings were not just an occasion to go through a “To Do” list, they were opportunities to celebrate accomplishments, no matter how small they are.

8. Be Kind Rather Than Right

I am going to level with you; this one is tough. It is easy to get caught up in a cycle of proving oneself. For people who lack confidence, or people who prioritize the opinions of others, being right is important. The validation that comes with being perceived as “right” feeds one’s ego. But in the quest to be “right,” we can hurt other people. Once we’ve hurt someone by being unkind, it is much harder to get them to listen to what we’re trying to influence them to do.

The antidote to influencing others via bullying is to prioritize kindness above rightness. You can be kind and still stand firm in your position. For instance, many people think that they need others to validate their experience. If a person does not see the situation you experienced in the way you see it, you get upset. But your experience is your experience.

If you and your friends go out to eat and you get food poisoning, you do not need your friends to agree that the food served at the restaurant was problematic for you. Your own experience of getting food poisoning is all the validation you need. Therefore, taking time to be right is essentially wasted and, if you were unkind in seeking validation for your food-poison experience, now you’ve really lost points.

9. Understand a Person’s Logical, Emotional and Cooperative Needs

The Center for Creative Leadership has argued that the best way to influence others is to appeal to their logical, emotional and cooperative needs. Their logical need is their rational and educational need. Their emotional need is the information that touches them in a deeply personal manner. The cooperative need is understanding the level of cooperation various individuals need and then appropriately offering it.

The trick with this system is to understand that different people need different things. For some people, a strong emotional appeal will outweigh logical explanations. For others, having an opportunity to collaborate will override emotional connection.

If you know your audience, you will know what they need in order to be positively influenced. If you have limited information about the people whom you are attempting to influence, you will be ineffective.

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10. Understand Your Lane

If you want to positively influence others, operate from your sphere of influence. Operate from your place of expertise. Leave everything else to others. Gone are the days when being a jack of all trades is celebrated.

Most people appreciate brands that understand their target audience and then deliver on what that audience wants. When you focus on what you are uniquely gifted and qualified to do, and then offer that gift to the people who need it, you are likely more effective. This effectiveness is attractive.

You cannot positively influence others if you are more preoccupied by what others do well versus what you do well.

Final Thoughts

Influencing people is about centering your humanity. If you want to influence others positively, focus on the way you communicate and improve the relationship with yourself first.

It’s hard to influence others if you’re still trying to figure out how to communicate with yourself.

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Featured photo credit: Wonderlane via unsplash.com

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