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Smart Strategies For Evaluating Others

Smart Strategies For Evaluating Others

So imagine you are driving on autopilot, as we all do much of the time. Suddenly the car in front of you cuts you off quite unexpectedly. You slam your brakes and feel scared and indignant. Maybe you flash your lights or honk your horn at the other car. What’s your gut feeling about the other driver? I know my first reaction is that the driver is rude and obnoxious.

Now imagine a different situation. You’re driving on autopilot, minding your own business, and you suddenly realize you need to turn right at the next intersection. You quickly switch lanes and suddenly hear someone behind you honking their horn. You now realize that there was someone in your blind spot and you forgot to check it in the rush to switch lanes. So you cut them off pretty badly. Do you feel that you are a rude driver? The vast majority of us do not. After all, we did not deliberately cut that car off, we just failed to see the driver. Or let’s imagine another situation: say your friend hurt herself and you are rushing her to the emergency room. You are driving aggressively, cutting in front of others. Are you a rude driver? Not generally. You’re merely doing the right thing for the situation.

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So why do we give ourselves a pass, while attributing an obnoxious status to others? Why does our gut always make us out to be the good guys, and other people bad guys?

Clearly, there is a disconnect between our gut reaction and reality here. It turns out that this pattern is not a coincidence. Basically, our immediate gut reaction attributes the behavior of others to their personality and not to the situation in which the behavior occurs. The scientific name for this type of error in thinking and feeling is called the fundamental attribution error, also called the correspondence bias.

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So if we see someone behaving rudely, we immediately and intuitively feel that this person IS rude. We don’t automatically stop to consider whether an unusual situation may cause someone to act this way. With the driver example, maybe the person who cut you off did not see you. Or maybe they were driving their friend to the emergency room. But that’s not what our automatic reaction tells us. On the other hand, we attribute our own behavior to the situation, and not our personality. Much of the time, we feel like we have valid explanations for our actions.

Learning about the fundamental attribution error helped me quite a bit. I became less judgmental about others. I realized that the people around me were not nearly as bad as my gut feelings immediately and intuitively assumed. This decreased my stress levels, and I gained more peace and calm. Moreover, I realized that my intuitive self-evaluation is excessively positive and that in reality I am not quite the good guy as my gut reaction tells me. Additionally, I realized that those around me who are unaware of this thinking and feeling error, are more judgmental of me than my intuition suggested. So I am striving to be more mindful and thoughtful about the impression I make on others.

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The fundamental attribution error is one of many problems in our natural thinking and feeling patterns. It is certainly very helpful to learn about all of these errors, but it’s hard to focus on avoiding all of them in our daily life. A more effective strategy for evaluating reality more intentionally is to have more clarity and thus gain greater agency is known as “map and territory.” This strategy involves recognizing the difference between the mental map of the world that we have in our heads and the reality of the actual world as it exists – the territory.

For myself, internalizing this concept has not been easy. It’s been painful to realize that my understanding of the world is by definition never perfect, as my map will never match the territory. At the same time, this realization was strangely freeing. It made me recognize that no one is perfect, and that I do not have to strive for perfection in my view of the world. Instead, what would most benefit me is to try to refine my map to make it more accurate. This more intentional approach made me more willing to admit to myself that though I intuitively and emotionally feel something is right, I may be mistaken.

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At the same time, the concept of map and territory makes me really optimistic, because it provides a constant opportunity to learn and improve my assessment of the situation. Others to whom I taught this concept in videotaped workshops also benefited from learning about both the fundamental attribution error and the idea of map and territory. One workshop participant wrote in an anonymous feedback form: “with relation to the fundamental attribution error, it can give me a chance to keep a more open mind. Which will help me to relate to others more, and view a different view of the “map” in my head.”

Now, what are the strategies for most effectively learning this information, and internalizing the behaviors and mental patterns that can help you succeed? Well, educational psychology research illustrates that engaging with this information actively, personalizing it to your life, linking it to your goals, and deciding on a plan and specific next steps you will take are the best practices for this purpose. So take the time to answer the questions below to gain long-lasting benefit from reading this article:

  • What do you think of the concept of map and territory?
  • How can it be used to address the fundamental attribution error?
  • Where can the notion of map and territory help you in your life?
  • What challenges might arise in applying this concept, and how can these challenges be addressed?
  • What plan can you make and what specific steps can you take to internalize these strategies?

Featured photo credit: Businesswoman via flickr.com

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Dr. Gleb Tsipursky

President and Co-Founder at Intentional Insights; Disaster Avoidance Consultant

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Last Updated on September 25, 2019

12 Rules for Self-Management

12 Rules for Self-Management

Management is not just for managers, just as leadership is not only for leaders.

We all manage, and we all lead; these are not actions reserved for only those people who happen to hold these “positions” in a company. I personally think of management and leadership as callings, and we all get these callings to manage and lead at different times, and to different degrees.

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Considered another way, I believe we can all learn to be more self-governing through the disciplines of great management and great leadership; these are concepts that can give us wonderful tenets to live and work by.

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For instance, these are what I’ve come to think of as 12 Rules for Self-Management. Show me a business where everyone lives and works by self-managing, and I’ll bet it’s a business destined for greatness.

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  1. Live by your values, whatever they are. You confuse people when you don’t, because they can’t predict how you’ll behave.
  2. Speak up! No one can “hear” what you’re thinking without you be willing to stand up for it. Mind-reading is something most people can’t do.
  3. Honor your own good word, and keep the promises you make. If not, people eventually stop believing most of what you say, and your words will no longer work for you.
  4. When you ask for more responsibility, expect to be held fully accountable. This is what seizing ownership of something is all about; it’s usually an all or nothing kind of thing, and so you’ve got to treat it that way.
  5. Don’t expect people to trust you if you aren’t willing to be trustworthy for them first and foremost. Trust is an outcome of fulfilled expectations.
  6. Be more productive by creating good habits and rejecting bad ones. Good habits corral your energies into a momentum-building rhythm for you; bad habits sap your energies and drain you.
  7. Have a good work ethic, for it seems to be getting rare today. Curious, for those “old-fashioned” values like dependability, timeliness, professionalism and diligence are prized more than ever before. Be action-oriented. Seek to make things work. Be willing to do what it takes.
  8. Be interesting. Read voraciously, and listen to learn, then teach and share everything you know. No one owes you their attention; you have to earn it and keep attracting it.
  9. Be nice. Be courteous, polite and respectful. Be considerate. Manners still count for an awful lot in life, and thank goodness they do.
  10. Be self-disciplined. That’s what adults are supposed to “grow up” to be.
  11. Don’t be a victim or a martyr. You always have a choice, so don’t shy from it: Choose and choose without regret. Look forward and be enthusiastic.
  12. Keep healthy and take care of yourself. Exercise your mind, body and spirit so you can be someone people count on, and so you can live expansively and with abundance.

Managers will tell you that they don’t really need to manage people who live by these rules; instead, they can devote their attentions to managing the businesses in which they all thrive. Chances are it will also be a place where great leaders are found.

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Featured photo credit: Thought Catalog via unsplash.com

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