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The 4 biggest reasons you don’t finish projects and how to avoid them

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The 4 biggest reasons you don’t finish projects and how to avoid them

When most consultants start their businesses they are scared. Scared that they won’t be able to pay the bills. Scared that when that happens they’ll end up closing their business and heading back to employment with their tail between their legs. This fear brings a bunch of pain in two ways.

First they say yes to terrible clients that treat them poorly. These clients keep asking for more value without wanting to pay more for the value. They treat you as little better than an employee they don’t have to pay benefits to.

The second painful part is that because of all these bad clients with continually changing requests you have a hard time finishing projects. Things continually get backed up and you end up working late into the evening seven days a week. These late nights lead to poor decisions which decrease your ability to finish projects even more.

To help you combat that let’s look at the 4 biggest reasons that projects fail to get completed. With just a bit of planning you can stop them all from happening.

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1. You didn’t scope the project properly

The biggest error most consultants make is they assume they already know what the project is about. They have a single 30 minute call with the prospect and then they send over an estimate based off a few hand written notes. They get the deposit and then get working only to discover there are about 56 extra things and they are all required and as the client talks you realize how they could have assumed they were required.

Unfortunately now you’re backed into a corner and need to complete the project, hopefully.

Solution: Before you can do any project you need to write up a detailed project plan. No the RFP the client sent you doesn’t count nor does the project plane they supplied. Use these documents as a base for your project plan.

Sometimes these sessions to write up a proper project plan are referred to as scoping sessions and what they come down to is going through all the items the prospect has asked for and writing out the deliverables but more importantly the outcomes for each item.

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I say more importantly the outcomes because the outcome is what’s really valuable to the client. They’re hiring you to increase sales, or decrease costs, not to just deliver a feature. At least that’s what they hire good consultants for.

2. You are working with the wrong client

All consultants have had clients that were simply needy. They want a call every day and have 22 new requests which of course should just be included in the original project and where are the 26 things they asked for yesterday? It’s no fun and it sucks the life right out of you, but it’s entirely your fault.

Solution: The solution to this is to establish a solid client vetting process. To do that you need to do a few things.

First, define your ideal client. One of the best resources for this is Micheal Port’s book Book Yourself Solid. If you have a bunch of bad clients now then it’s time to say goodbye to them.

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Second, setup a repeatable system to weed out the clients you don’t want. I use the same set of 9 questions in my initial email to prospects and don’t move forward with the sales process unless I like the answers they provide.

Third, you need to get them on the phone preferably with video to talk about the project. Nothing will give you a better read on the prospect than seeing their mannerisms and if you can’t meet them in person, video is the next best. At the very least you need to hear their voice so pick up that phone and have a call.

3. You just forgot about it

Ever get that email on Monday from a client that’s paid you money wondering where the project is at? You feel terrible because you simply forgot about the project and haven’t been working on it very much.

Solution: The problem here is that you’ve relied on your memory instead of having a reliable project management system to use to manage your projects.

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The simple fact is that if you don’t write it down, it won’t happen. Choose a project management system. It doesn’t matter much what you choose just get a system and use it for all projects.

4. You’re too busy

We love to say yes as consultants. We want to help people and it feels awesome to have people want to work with us. We’re also brought up to be people pleasers, so it’s hard to say NO to prospects.

Sometimes even with a good client vetting process you’re still going to have more good qualified leads than you should be handling. The problem is you keep saying yes and then projects take a bit longer (because they always do) and then you’re running to many projects at once.

Solution: The only solution to this is to say NO more, even if the lead is a qualified lead. One way of saying NO more without actually saying no is to raise your rates. Some of the leads that you previously got will now think that you’re too expensive and just won’t come to work with you anymore.

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Another way is to add criteria for your ideal clients. Instead of just working with fitness coaches, only work with Crossfit coaches. That will eliminate some of the leads you would have taken before.

No one wants to leave a swath of ruined projects in their wake. With just a bit of planning and a few processes in place to vet clients and manage projects you can help ensure that you don’t fail to finish projects.

More by this author

4 Ways to Become a People Connector How Focussing On Project Failure Can Lead To Success 3 Ways To Cut Your Daily Work Interruptions 3 Reasons you need to prioritize sleep if you want to be successful 5 Reasons Saying Yes is Hurting Your Business

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Last Updated on January 13, 2022

How to Use Travel Time Effectively

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How to Use Travel Time Effectively

Most of us associate travel and time with what we’re going to do one we get to our destination. Planning and mapping out what to do once you arrive can certainly make for a more pleasurable vacation, but there are things you can do while you are on your way that can make it even better.

Sure, you can plan for the things you’re going to do on your vacation while you are travelling en route – but what about making use of that time for other things that you don’t usually do when you’re at home? You don’t need to have your gadgets with you to do it, and you can really connect with yourself if you take the time to manage your life while heading towards your vacation destination.

Here are some great tips to help you with your time management while you travel, some of which are more conventional than others. Nonetheless, you can find out what works best for you and apply them accordingly depending on when and how you are travelling.

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1. Take Your Time Getting There

As I write this, I’m on a flight to San Francisco. Flying is the fastest way to get from place to place, and for many people it’s really the only way to travel.

But I’ve often taken the train or ferry on trips so that I have extra time without distraction to get more done. I’m not worrying about navigation or lack of space to do what I want to do. Instead I’m able to focus on getting stuff done during the time I’ve got without feeling rushed. For example, when I took the train from Vancouver to Portland, it was an eight hour trip and I managed to get a ton of writing done and closed a lot of open loops. It also was less expensive than flying, which was a bonus.

Sometimes taking the long way to get somewhere on vacation can be the best thing for you to get somewhere with your life.

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2. Go Gadget-Free

This is going to be a tough one for a lot of you. But why do you need to bring your gadgets with you when you go on vacation? It isn’t be a bad idea to leave all but one of them behind, and only pull out that one when you absolutely need to do so. In some countries, you’d be wise to be discreet with them anyway since flaunting them in front of those that are less fortunate than you isn’t a good practice. While it may not seem like flaunting to you, in different cultures it can definitely come across that way.

If you can’t go gadget-free, then at least go Internet-free. If you use a task management app that requires syncing across your multiple devices to be effective, remember that if you only have the one device with you then it can be the “master device” for the time being and will store your data locally anyway. Just sync up when you get home.

3. Reflect and Prepare

Finally, going on any sort of excursion gives you the perfect opportunity to reflect on where you’ve been. The fact you have removed yourself from where you usually are can give you a perspective that you simply can’t get when you’re at home. You may want to journal your thoughts during this time – and by taking more time to get to your destination you’ll have more time to dig deeper into it.

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After a period of reflection – however long that happens to be – you can then begin to not only prepare for the rest of your travels, you can prepare for the rest of what happens afterward. The reflection period is important, though. You need to really know where you’ve been in order to properly look at where you want to be. Time away from things gives you that chance.

Conclusion

Traveling isn’t always about where you’re going and how quickly you can get there. In fact, it’s rarely about that at all.

More often it’s where you’re at in your head that will dictate how much you benefit from traveling. So don’t just go somewhere fast. Instead, take your time on the way there and take the time to connect with not only where you are but who are while you’re there.

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If you do that, you’ll have a better chance to be who you want to be when you leave.

Featured photo credit: bruce mars via unsplash.com

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