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How Clever People Deal With Rude People (Instead Of Getting Angry With Them)

How Clever People Deal With Rude People (Instead Of Getting Angry With Them)

By nature, rude people tend to appear and likely believe they are the alphas in a situation that escalates toward confrontation. However, it is the clever person who may be on the receiving end of the rudeness who is the true alpha. We clever people have the emotional intelligence to recognize that we’re the ones in control, and we react accordingly, defusing the situation rather than making it worse.

We are often confronted by people who behave rudely in our everyday lives. And in turn, we have moments where we behave rudely. Impatience is usually a mitigating factor in most scenarios where someone has turned toward innapropriate abruptness.

Being self-aware is the first step in dealing with boorish people without getting angry, but the way we respond to rude people depends on the setting.

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I Must Engage!

As clever people, we are natural born leaders who don’t mind being uncomfortable. Putting ourselves in uncomfortable situations can lead to great successes. Engaging in a discussion, rather than an argument, with a rude person can lead to success. If done properly.

When I worked customer service for eight years, I had no choice but to engage. Therefore, I did so by using classic customer service techniques. I made sure that I restated the problem in my own words in order to show that I didn’t just sympathize, but I understood. I also used it as a teachable moment, for both myself and customer — if I was having to listen to more than one customer rudely berate me about a policy, perhaps the policy needed changing.

Have I Been in His Shoes?

What if I’m on the other end of the rude service behavior? We all have those moments where we’re minding our own business at the grocery store and someone flips out on you for no reason. Of course, you know there is a reason, asking why can be the first step in defusing the tension.

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Even we clever people who aren’t easily flustered sometimes have bad days. In fact, sometimes the smarter we are, the ruder we can be without realizing it. If you decide to engage with the rude barista, make sure you’re not rude in return by being overly blunt.

Don’t forget to put yourself in someone else’s shoes when it’s obvious that person is behaving rudely because of the situation, not their personality.

Just Let It Go!

In the end, there are rude people with whom we simply can’t reason. Or it’s neither the time nor the place to do so.

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The workplace is a setting in which we have to pick our battles. Arguing with rude coworkers in a public setting is never wise. This can make you look like the rude person rather than the clever one.

Instead, find the right moment to pull aside your coworker and thoughtfully engage then regarding their behavior. The trick is putting the onus on you rather than on them: “I feel mistreated when I am wrongfully accused of . . .”  This should put the shoe on the other foot, at least for a moment.

If the shoe can’t be put on the other foot, it may be time to walk away; a picture is worth a thousand words, and silence can sometimes speak volumes.

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There are times when silence is the most effective way of dealing with rude people. In fact, ignoring a rude person can be healthier than engaging with them. When we engage with rude people, it can drain our mental strength, making it harder for us to converse with people who aren’t rude.

Next time we encounter rude people, let’s instead take a breath and consider just putting some space between us and them. It might be the cleverest reaction of all.

Featured photo credit: People Fighting via static.pexels.com

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H. E. James

Writer and researcher

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Last Updated on October 16, 2019

5 Powerful Ways for Building Fulfilling Relationships

5 Powerful Ways for Building Fulfilling Relationships

We all have relationships. We have acquaintances, relatives, colleagues, neighbors and friends. However, for a large percentage of us, many of these relationships are not fulfilling.

They are unfulfilling because they lack real strength; and they lack real strength because they lack real depth.

Unfortunately, in today’s society, we tend to have shallow, superficial relationships with others, and it’s extremely hard for this kind of relationships to provide anything more than faint satisfaction.

I’d like to show you, based on my experience as a communication and confidence coach, how you can add a significant amount of depth, and thus strength, to your relationships and make your social life a whole lot more meaningful.

Here’re 5 simple yet powerful ways for meaningful relationships building:

1. Meet More People

This is an apparent paradox, but the quality of the people you meet has considerably to do with the quantity of people you meet.

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If you don’t know a lot of people and you barely meet one or two new people every season of the year, considering the variety of individuals out there, you won’t meet very often people who are a good match with you in terms of personality, interests and values.

And since this natural match plays a huge part in building strong relationships, you’ll just as seldom have the opportunity to develop strong relationships.

Conversely, if you go out a lot, you meet a lot of new people and you constantly expand your social circle, you’re much more likely to meet people you match up well with, and these people have a tremendous potential to become good friends, reliable partners, etc.

This is why it’s important to meet more people.

2. Talk about the Things That Matter To You

A relationship becomes the strongest when two people discover they believe in the same things and have similar interests. It’s these commonalities regarding values and interests that create the strongest emotional connection.

I’ve noticed that many people keep conversations shallow. They talk about trivial stuff such as the weather, what’s on TV, the lives of various movie stars, but they rarely talk about what really matters to them in life. This is a mistake from my perspective, because it’s the perfect method for a relationship to not develop.

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Talk about the things that truly matter to you and give others a chance to know what you care about and what you believe in. If they believe in the same things and they care about the same things, they’ll eagerly let you know. Thus you’ll find meaningful common ground and you’ll feel more connected.

3. Express Vulnerability

Many people try to come off as perfect. They don’t talk about their failures, they hide their shortcomings and they never say anything that could embarrass them.

This is all just a facade though. You may appear perfect to some, but you know you’re not perfect and they know that too. You’re only human and humans have flaws.

However, by hiding your flaws, what you do succeed in is appearing cold and impersonal. You seem like a marble statue rather than a real person. And this makes it very hard for anyone to connect with you emotionally.

Humans connect with other humans, not with ideals. Keep this in mind and don’t be afraid to let your vulnerability and your humanity show. This is what takes a relationship to the next level.

Take a look at this article and find out Why Showing Vulnerability Actually Proves Your Strength.

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4. Have Integrity

Integrity, as I see it, is the alignment between your thoughts, your words and your actions. When you say what you think and you do what you said you’ll do, you have integrity.

This is a crucial trait because if you have integrity, people can trust you. They can trust you to give them an honest feedback, even when it’s hard to shallow, and they can trust you to keep your promises.

This trust is one of the central pillars of a strong relationship, both in your personal and your professional life. So, as challenging as it can be sometimes, always try to have integrity.

Be honest with the people around you, even when this will initially hurt them. It’s more important for them to trust you than to not feel hurt. And always do what you promised. Even better, think twice before you promise anything, and only promise what you really can and you are willing to do.

5. Be There for Others

Another central pillar of strong relationships is support. Connections between people grow sturdy if they can rely on each other for support when it’s needed, whether that support means a few kind words or several massive actions.

Of course, you can’t be there for everybody, all the time. Your time, energy and other resources are limited. But what you can do is identify the genuinely important people in your life and then seek to be there as much as possible, at least for them.

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Your support will help them practically, and it will comfort them emotionally; which makes one hell of a difference in a relationship.

The Bottom Line

With the right mindset and the right behavior, you can strengthen a wide range of relationships in your life and advance them as far as they can be advanced.

And with strong relationships, not only that you feel more fulfilled, but you feel more connected to the entire world. You feel that your life has real value, you have more fun and you live in the moment. An entire world of opportunities opens up in front of you.

Then your task is to simply walk through the open doors.

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Featured photo credit: Proxyclick Visitor Management System via unsplash.com

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