Advertising
Advertising

How Clever People Deal With Rude People (Instead Of Getting Angry With Them)

How Clever People Deal With Rude People (Instead Of Getting Angry With Them)

By nature, rude people tend to appear and likely believe they are the alphas in a situation that escalates toward confrontation. However, it is the clever person who may be on the receiving end of the rudeness who is the true alpha. We clever people have the emotional intelligence to recognize that we’re the ones in control, and we react accordingly, defusing the situation rather than making it worse.

We are often confronted by people who behave rudely in our everyday lives. And in turn, we have moments where we behave rudely. Impatience is usually a mitigating factor in most scenarios where someone has turned toward innapropriate abruptness.

Being self-aware is the first step in dealing with boorish people without getting angry, but the way we respond to rude people depends on the setting.

Advertising

I Must Engage!

As clever people, we are natural born leaders who don’t mind being uncomfortable. Putting ourselves in uncomfortable situations can lead to great successes. Engaging in a discussion, rather than an argument, with a rude person can lead to success. If done properly.

When I worked customer service for eight years, I had no choice but to engage. Therefore, I did so by using classic customer service techniques. I made sure that I restated the problem in my own words in order to show that I didn’t just sympathize, but I understood. I also used it as a teachable moment, for both myself and customer — if I was having to listen to more than one customer rudely berate me about a policy, perhaps the policy needed changing.

Have I Been in His Shoes?

What if I’m on the other end of the rude service behavior? We all have those moments where we’re minding our own business at the grocery store and someone flips out on you for no reason. Of course, you know there is a reason, asking why can be the first step in defusing the tension.

Advertising

Even we clever people who aren’t easily flustered sometimes have bad days. In fact, sometimes the smarter we are, the ruder we can be without realizing it. If you decide to engage with the rude barista, make sure you’re not rude in return by being overly blunt.

Don’t forget to put yourself in someone else’s shoes when it’s obvious that person is behaving rudely because of the situation, not their personality.

Just Let It Go!

In the end, there are rude people with whom we simply can’t reason. Or it’s neither the time nor the place to do so.

Advertising

The workplace is a setting in which we have to pick our battles. Arguing with rude coworkers in a public setting is never wise. This can make you look like the rude person rather than the clever one.

Instead, find the right moment to pull aside your coworker and thoughtfully engage then regarding their behavior. The trick is putting the onus on you rather than on them: “I feel mistreated when I am wrongfully accused of . . .”  This should put the shoe on the other foot, at least for a moment.

If the shoe can’t be put on the other foot, it may be time to walk away; a picture is worth a thousand words, and silence can sometimes speak volumes.

Advertising

There are times when silence is the most effective way of dealing with rude people. In fact, ignoring a rude person can be healthier than engaging with them. When we engage with rude people, it can drain our mental strength, making it harder for us to converse with people who aren’t rude.

Next time we encounter rude people, let’s instead take a breath and consider just putting some space between us and them. It might be the cleverest reaction of all.

Featured photo credit: People Fighting via static.pexels.com

More by this author

H. E. James

Writer and researcher

Fashion As Comfort: Using Clothes To Heal I Work in Healthcare; Can I Work from Home, Too? Better Office Setups for Better Office Health Understanding and Dealing with a Difficult Boss How Clever People Deal With Rude People (Instead Of Getting Angry With Them)

Trending in Communication

1 Positive and Negative Reinforcement: Which Is More Effective? 2 13 Reasons Why You Should Fail Fast to Learn Fast 3 10 Things to Do If You’re Feeling Hopeless About Your Future 4 5 Ways to Help Yourself Advance Your Mental Strength 5 Feeling Like a Failure? 10 Simple Things to Help You Rise Again

Read Next

Advertising
Advertising
Advertising

Last Updated on July 3, 2020

30 Small Habits To Lead A More Peaceful Life

30 Small Habits To Lead A More Peaceful Life

In today’s world, true peace must come from within us and our own actions. Here are 30 small things you can do on a regular basis to increase your overall sense of harmony, peace, and well-being:

1. Don’t go to every fight you’re invited to

Particularly when you’re around those who thrive on chaos, be willing to decline the invitation to join in on the drama.

2. Focus on your breath

Throughout the day, stop to take a few deep breaths. Keep stress at bay with techniques such as “square breathing.” Breathe in for four counts, hold for four counts, then out for four counts, and hold again for four counts. Repeat this cycle four times.

3. Get organized and purge old items

A cluttered space often creates a cluttered spirit. Take the time to get rid of anything you haven’t used in a year and invest in organizational systems that help you sustain a level of neatness.

4. Stop yourself from being judgmental

Whenever you are tempted to have an opinion about someone else’s life, check your intentions. Judging others creates and promotes negative energy.

5. Say ‘thank you’ early and often

Start and end each day with an attitude of gratitude. Look for opportunities in your daily routine and interactions to express appreciation.

Advertising

6. Smile more

Even if you have to “fake it until you make it,” there are many scientific benefits of smiling and laughing. Also, pay attention to your facial expression when you are doing neutral activities such as driving and walking. Turn that frown upside down!

7. Don’t worry about the future

As difficult as this sounds, there is a direct connection between staying in the present and living a more peaceful life. You cannot control the future. As the old proverb goes, “Worry is like a rocking chair. It gives you something to do, but it won’t get you anywhere.” Practice gently bringing your thoughts back to the present.

8. Eat real food

The closer the food is to the state from which it came from the earth, the better you will feel in eating it. Choose foods that grew from a plant over food that was made in a plant.

9. Choose being happy over being right

Too often, we sacrifice inner peace in order to make a point. It’s rarely worth it.

10. Keep technology out of the bedroom

Many studies, such as one conducted by Brigham and Women’s Hospital, have connected blue light of electronic devices before bed to adverse sleep and overall health. To make matters worse, many people report that they cannot resist checking email and social media when their cell phone is in reach of their bed, regardless of the time.

11. Make use of filtering features on social media

You may not want to “unfriend” someone completely, however you can choose whether you want to follow their posts and/or the sources of information that they share.

Advertising

12. Get comfortable with silence

When you picture someone who is the ultimate state of peace, typically they aren’t talking.

13. Listen to understand, not to respond

So often in conversations, we use our ears to give us cues about when it is our turn to say what we want to say. Practice active listening, ask questions, process, then speak.

14. Put your troubles in a bubble

Whenever you start to feel anxious, visualize the situation being wrapped in a bubble and then picture that sphere floating away.

15. Speak more slowly

Often a lack of peace manifests itself in fast or clipped speech. Take a breath, slow down, and let your thoughtful consideration drive your words.

16. Don’t procrastinate

Nothing adds stress to our lives like waiting until the last minute.

17. Buy a coloring book

Mandala coloring books for adults are becoming more popular because of their connection to creating inner peace.

Advertising

18. Prioritize yourself

You are the only person who you are guaranteed to live with 24 hours a day for the rest of your life.

19. Forgive others

Holding a grudge is hurting you exponentially more than anyone else. Let it go.

20. Check your expectations

Presumption often leads to drama. Remember the old saying, “Expectations are premeditated resentments.”

21. Engage in active play

Let your inner child come out and have some fun. Jump, dance, play, and pretend!

22. Stop criticizing yourself

The world is a hard enough place with more than enough critics. Your life is not served well by being one of them.

23. Focus your energy and attention on what you want

Thoughts, words, and actions all create energy. Energy attracts like energy. Put out what you want to get back.

Advertising

24. Assign yourself “complaint free” days.

Make a conscious decision not to complain about anything for a whole day. It might be harder than you think and the awareness will stick with you.

25. Surround yourself with people you truly enjoy being in the company of

Personalities tend to be contagious, and not everyone’s is worth catching. Be judicious in your choices.

26. Manage your money

Financial concerns rank top on the list of what causes people stress. Take the time each month to do a budget, calculate what you actually spend and sanity check that against the money you have coming in.

27. Stop trying to control everything

Not only is your inner control freak sabotaging your sense of peace, it is also likely getting in the way of external relationships as well.

28. Practice affirmations

Repeat positive phrases that depict the life and qualities you want to attract. It may not come naturally to you, but it works.

29. Get up before sunrise

Personally witnessing the dawn brings a unique sense of awe and appreciation for life.

30. Be yourself

Nothing creates more inner discord than trying to be something other than who we really are. Authenticity breeds happiness.

Featured photo credit: man watching sunrise via stokpic.com

Read Next