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How Clever People Deal With Rude People (Instead Of Getting Angry With Them)

How Clever People Deal With Rude People (Instead Of Getting Angry With Them)

By nature, rude people tend to appear and likely believe they are the alphas in a situation that escalates toward confrontation. However, it is the clever person who may be on the receiving end of the rudeness who is the true alpha. We clever people have the emotional intelligence to recognize that we’re the ones in control, and we react accordingly, defusing the situation rather than making it worse.

We are often confronted by people who behave rudely in our everyday lives. And in turn, we have moments where we behave rudely. Impatience is usually a mitigating factor in most scenarios where someone has turned toward innapropriate abruptness.

Being self-aware is the first step in dealing with boorish people without getting angry, but the way we respond to rude people depends on the setting.

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I Must Engage!

As clever people, we are natural born leaders who don’t mind being uncomfortable. Putting ourselves in uncomfortable situations can lead to great successes. Engaging in a discussion, rather than an argument, with a rude person can lead to success. If done properly.

When I worked customer service for eight years, I had no choice but to engage. Therefore, I did so by using classic customer service techniques. I made sure that I restated the problem in my own words in order to show that I didn’t just sympathize, but I understood. I also used it as a teachable moment, for both myself and customer — if I was having to listen to more than one customer rudely berate me about a policy, perhaps the policy needed changing.

Have I Been in His Shoes?

What if I’m on the other end of the rude service behavior? We all have those moments where we’re minding our own business at the grocery store and someone flips out on you for no reason. Of course, you know there is a reason, asking why can be the first step in defusing the tension.

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Even we clever people who aren’t easily flustered sometimes have bad days. In fact, sometimes the smarter we are, the ruder we can be without realizing it. If you decide to engage with the rude barista, make sure you’re not rude in return by being overly blunt.

Don’t forget to put yourself in someone else’s shoes when it’s obvious that person is behaving rudely because of the situation, not their personality.

Just Let It Go!

In the end, there are rude people with whom we simply can’t reason. Or it’s neither the time nor the place to do so.

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The workplace is a setting in which we have to pick our battles. Arguing with rude coworkers in a public setting is never wise. This can make you look like the rude person rather than the clever one.

Instead, find the right moment to pull aside your coworker and thoughtfully engage then regarding their behavior. The trick is putting the onus on you rather than on them: “I feel mistreated when I am wrongfully accused of . . .”  This should put the shoe on the other foot, at least for a moment.

If the shoe can’t be put on the other foot, it may be time to walk away; a picture is worth a thousand words, and silence can sometimes speak volumes.

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There are times when silence is the most effective way of dealing with rude people. In fact, ignoring a rude person can be healthier than engaging with them. When we engage with rude people, it can drain our mental strength, making it harder for us to converse with people who aren’t rude.

Next time we encounter rude people, let’s instead take a breath and consider just putting some space between us and them. It might be the cleverest reaction of all.

Featured photo credit: People Fighting via static.pexels.com

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H. E. James

Writer and researcher

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Last Updated on October 18, 2018

50+ Best Motivational Quotes To Prepare You For Any Challenges In Life

50+ Best Motivational Quotes To Prepare You For Any Challenges In Life

Life is filled with highs and lows —happiness and struggles that will test your resilience and integrity, push you to overcome challenges and leave you with lessons that will make you even stronger on your way up.

It’s the way you feel and think about yourself, including your expectations and beliefs about what is possible to you, greatly determines everything that happens to you.

It all starts with your thoughts. When you change your thoughts, you transform the quality of your life. (Right, Nancy’s story is a typical example!)

Below is a list of the best motivational quotes to inspire you to start your day with a blast:

Quotes for self-assurance

1. Don’t downgrade your dream just to fit your reality, upgrade your conviction to match your destiny.

    2. You are braver than you believe, stronger than you seem and smarter than you think.

      3. You are confined only by the walls you build yourself.

        4. The man who has confidence in himself gains the confidence of others

          5. You attract what you are, not what you want. If you want great, then be great.

            6. It’s not who you are that holds you behind, it’s who you think your are not.

              Quotes about positivity

              7. Stop being afraid of what could go wrong and think of what could go right.

                8. You should never regret anything in life. If it’s good, it’s wonderful. If it’s bad, it is experience.

                  9. Falling down is an accident, staying down is a choice.

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                    10. If you have the power to make someone happy, do it. The world needs more of that.

                      11. Always believe that something wonderful is about to happen.

                        12. Don’t be afraid to give up the good and go for great.

                          13. Remember that life’s greatest lessons are usually learned from worst times and from the worst mistakes.

                            Quotes for work and success

                            14. Don’t talk, just act. Don’t say, just show. Don’t promise, just prove.

                              15. Never stop doing great just because someone doesn’t give you credit.

                                16. Discipline is doing what needs to be done, even if you don’t want to.

                                  17. Work while they sleep. Learn while they party. Save while they spend. Live like they dream.

                                    18. The key to success is to focus our conscious mind on things we desire, not things we fear.

                                      19. Never apologize for having high standards, people who really want to be in your life will rise to meet them.

                                        20. If it doesn’t challenge you, it won’t change you.

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                                          21. Never give up on a dream just because of the time it will take to accomplish it, time will pass anyway.

                                            22. Don’t fear failure. Fear being in the exact same place next year as you are today.

                                              23. A hill is just another opportunity to leave your competition behind.

                                                24. Don’t quit. You’re already in pain. You’re already hurt. Get a reward from it.

                                                  25. Hustle until you no longer need to introduce yourself.

                                                    26. You didn’t come this far only to come this far.

                                                      27. Be selective in your battles for sometimes peace is better than being right.

                                                        28 If we keep doing what we are doing, we’re going to keep getting what we’re getting.

                                                          29. You will never know your limits until you push yourself to them.

                                                            30. Do what you have to do until you can do what you want to do.

                                                              31. The man on top of the mountain didn’t fall there.

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                                                                32. If your dreams don’t scare you, they are not big enough.

                                                                  33. If you can’t handle stress, you won’t manage success.

                                                                    34. Don’t be pushed by your problems, be led by your dreams.

                                                                      35. Don’t mistake silence for weakness. Smart people don’t plan big moves out loud.

                                                                        36. Simplicity is the ultimate sophistication.

                                                                          37. Obsessed is the word the lazy use to describe dedicated.

                                                                            38. You become who you spend your time with.

                                                                              39. Be stubborn about your goals and flexible about your methods.

                                                                                40. Hard work beats talent when talent doesn’t work hard.

                                                                                  41. If you don’t build your dreams, someone else will hire you to build theirs.

                                                                                    42. Between stimulus and response is our greatest power –the freedom to choose.

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                                                                                      43. What comes easy won’t last, what lasts won’t come easy.

                                                                                        44. Don’t limit your challenges, challenge your limits.

                                                                                          45. Work until your idols become your rivals.

                                                                                            Quotes about money

                                                                                            46. Formal education will make you a living. Self-education will make you a fortune.

                                                                                              47. I create new enemies every day, it’s called business.

                                                                                                48. When you have a Million Dollar vision, don’t surround yourself with 1 cent minds.

                                                                                                  49. You can’t get rich thinking poor.

                                                                                                    50. Doing what is comfortable is rarely profitable.

                                                                                                      51. If you can count your money, work harder.

                                                                                                        If you find yourself feeling lost and frustrated, it’s never too late to change things up. Check out this guide:

                                                                                                        How to Start Over and Reboot Your Life When It Seems Too Late

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