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6 Ways To Make Your Every Message Count In Daily Communication

6 Ways To Make Your Every Message Count In Daily Communication

Being a brilliant communicator is more about the way we think than articulating our messages fluently and interestingly. No matter how carefully you choose your words, you can never fully control how your message will be received. What you do can influence the content, tone, and intensity of your message.

When you apply these 6 ways to improve your communication, your words will become more powerful. You’ll increase your chances that people actually hear what you’re saying.

1. Prepare yourself before the conversation.

Take some time before sharing your ideas. This will make you more confident when talking to people. As a result, your message will be more powerful and easier to understand.

Before opening your mouth, ask yourself what is your real aim in this conversation? What message do you want your listeners to remember? Whether you’re talking with your partner or your colleagues, stress and frustration can cause you to speak less clearly. Clarifying your emotions before a conversation can help you to avoid beating around the bush and going into tangents on minor points. It’s important to stick to the main subject – the one you feel most passionate about.

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Keep in mind that this conversation won’t necessarily go the way you’ve planned it. Anticipate negative replies in advance so you don’t have to wing it.

2. Keep it simple.

Use as few words as possible to communicate your message. Keeping it concise offers less room for misunderstandings and boredom. Even though you may think what you’re saying is the most interesting thing on earth, your listeners may not share this feeling. If you speak for too long, they will stop paying attention and may not understand your message.

Also, the simpler and more concrete your message is, the more you can focus on your body language — which is 55% of all communication! Stand with your body open and inclusive. Plant your feet firmly on the floor, distribute your weight evenly, and look people in the eye.

3. Use positive language.

Our subconscious mind doesn’t hear negatives. Your message will be more efficient if you speak positively. Instead of telling people what not to do, let them know what you actually want them to do.

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For example: “You hang out with your friends too much and you never have time for me!” is not likely to be well-received. Instead, use a precise request: “I miss hanging out with you. Let’s spend Saturday evening together”.

4. Think from the listener’s perspective.

Flip around your thinking and try to imagine how your listeners will take your message. Use this method to develop a balanced and clear approach. In this era of texting (and other types of impersonal messages) our communications can be easily misunderstood.

Dr. Rosenberg (a communication expert) says, “The more we empathize with the other party, the safer we feel ourselves.” By connecting to your listeners’ humanity, they are more likely to realize the value of your ideas and find common ground with you.

Take into consideration the influencing emotions which can play in the perception of a message. Don’t demand, but gently and precisely indicate what you want from another person.

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For example: “I’d like you to wash the dishes after dinner.” might come across the wrong way. Try a softer approach: ”Would you be willing to wash the dishes after dinner?”

5. Avoid judgments.

People usually feel bad when you judge their behaviour. Judgment creates a power dynamic of superiority and inferiority which makes people defensive. This can derail a conversation and prevent healthy dialogue.

Differentiating observation from evaluation is a key step in improving your communication skills. As the Indian philosopher J. Krhnamurti says, “Observation without evaluation is the highest form of human intelligence.”

Even if you disagree with someone’s behaviour, remember this is nothing more than your own subjective opinion. Train yourself to stay mindful and to notice judgmental thoughts — these can lead you to unconsciously choose judgmental language in your conversations.

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For example: “You’re so naive.” is a judgment which would likely provoke a defensive reaction, whereas this second sentence explains a fact: “When I see you accepting Rob’s explanations, even though we know he’s lied to us before, I think you’re being naive.”

6. Stick to the facts.

Approach people with logic and an objective mind. A conversation supported by facts is less likely provoke hostility because no one can argue with the facts.

Especially when describing a tricky point, be as precise as you can and rely on simple facts. Avoid generalizations and words such as “always” and “never”.

For example: “You never accomplish your tasks on time.” is an opinion which will likely provoke a negative reaction. State a simple fact: “On our last three projects, we met our goals late because you delivered your work after your deadline.”

Communication is a skill which we have an opportunity to practise every day. As it is one the most useful skills we can acquire in life, mastering it is a good idea. Strive to not only be a good communicator, but to be an excellent one!

Featured photo credit: Stokpic via stokpic.com

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Last Updated on February 11, 2021

Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

How often have you said something simple, only to have the person who you said this to misunderstand it or twist the meaning completely around? Nodding your head in affirmative? Then this means that you are being unclear in your communication.

Communication should be simple, right? It’s all about two people or more talking and explaining something to the other. The problem lies in the talking itself, somehow we end up being unclear, and our words, attitude or even the way of talking becomes a barrier in communication, most of the times unknowingly. We give you six common barriers to communication, and how to get past them; for you to actually say what you mean, and or the other person to understand it as well…

The 6 Walls You Need to Break Down to Make Communication Effective

Think about it this way, a simple phrase like “what do you mean” can be said in many different ways and each different way would end up “communicating” something else entirely. Scream it at the other person, and the perception would be anger. Whisper this is someone’s ear and others may take it as if you were plotting something. Say it in another language, and no one gets what you mean at all, if they don’t speak it… This is what we mean when we say that talking or saying something that’s clear in your head, many not mean that you have successfully communicated it across to your intended audience – thus what you say and how, where and why you said it – at times become barriers to communication.[1]

Perceptual Barrier

The moment you say something in a confrontational, sarcastic, angry or emotional tone, you have set up perceptual barriers to communication. The other person or people to whom you are trying to communicate your point get the message that you are disinterested in what you are saying and sort of turn a deaf ear. In effect, you are yelling your point across to person who might as well be deaf![2]

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The problem: When you have a tone that’s not particularly positive, a body language that denotes your own disinterest in the situation and let your own stereotypes and misgivings enter the conversation via the way you talk and gesture, the other person perceives what you saying an entirely different manner than say if you said the same while smiling and catching their gaze.

The solution: Start the conversation on a positive note, and don’t let what you think color your tone, gestures of body language. Maintain eye contact with your audience, and smile openly and wholeheartedly…

Attitudinal Barrier

Some people, if you would excuse the language, are simply badass and in general are unable to form relationships or even a common point of communication with others, due to their habit of thinking to highly or too lowly of them. They basically have an attitude problem – since they hold themselves in high esteem, they are unable to form genuine lines of communication with anyone. The same is true if they think too little of themselves as well.[3]

The problem: If anyone at work, or even in your family, tends to roam around with a superior air – anything they say is likely to be taken by you and the others with a pinch, or even a bag of salt. Simply because whenever they talk, the first thing to come out of it is their condescending attitude. And in case there’s someone with an inferiority complex, their incessant self-pity forms barriers to communication.

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The solution: Use simple words and an encouraging smile to communicate effectively – and stick to constructive criticism, and not criticism because you are a perfectionist. If you see someone doing a good job, let them know, and disregard the thought that you could have done it better. It’s their job so measure them by industry standards and not your own.

Language Barrier

This is perhaps the commonest and the most inadvertent of barriers to communication. Using big words, too much of technical jargon or even using just the wrong language at the incorrect or inopportune time can lead to a loss or misinterpretation of communication. It may have sounded right in your head and to your ears as well, but if sounded gobbledygook to the others, the purpose is lost.

The problem: Say you are trying to explain a process to the newbies and end up using every technical word and industry jargon that you knew – your communication has failed if the newbie understood zilch. You have to, without sounding patronizing, explain things to someone in the simplest language they understand instead of the most complex that you do.

The solution: Simplify things for the other person to understand you, and understand it well. Think about it this way: if you are trying to explain something scientific to a child, you tone it down to their thinking capacity, without “dumbing” anything down in the process.[4]

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Emotional Barrier

Sometimes, we hesitate in opening our mouths, for fear of putting our foot in it! Other times, our emotional state is so fragile that we keep it and our lips zipped tightly together lest we explode. This is the time that our emotions become barriers to communication.[5]

The problem: Say you had a fight at home and are on a slow boil, muttering, in your head, about the injustice of it all. At this time, you have to give someone a dressing down over their work performance. You are likely to transfer at least part of your angst to the conversation then, and talk about unfairness in general, leaving the other person stymied about what you actually meant!

The solution: Remove your emotions and feelings to a personal space, and talk to the other person as you normally would. Treat any phobias or fears that you have and nip them in the bud so that they don’t become a problem. And remember, no one is perfect.

Cultural Barrier

Sometimes, being in an ever-shrinking world means that inadvertently, rules can make cultures clash and cultural clashes can turn into barriers to communication. The idea is to make your point across without hurting anyone’s cultural or religious sentiments.

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The problem: There are so many ways culture clashes can happen during communication and with cultural clashes; it’s not always about ethnicity. A non-smoker may have problems with smokers taking breaks; an older boss may have issues with younger staff using the Internet too much.

The solution: Communicate only what is necessary to get the point across – and eave your personal sentiments or feelings out of it. Try to be accommodative of the other’s viewpoint, and in case you still need to work it out, do it one to one, to avoid making a spectacle of the other person’s beliefs.[6]

Gender Barrier

Finally, it’s about Men from Mars and Women from Venus. Sometimes, men don’t understand women and women don’t get men – and this gender gap throws barriers in communication. Women tend to take conflict to their graves, literally, while men can move on instantly. Women rely on intuition, men on logic – so inherently, gender becomes a big block in successful communication.[7]

The problem: A male boss may inadvertently rub his female subordinates the wrong way with anti-feminism innuendoes, or even have problems with women taking too many family leaves. Similarly, women sometimes let their emotions get the better of them, something a male audience can’t relate to.

The solution: Talk to people like people – don’t think or classify them into genders and then talk accordingly. Don’t make comments or innuendos that are gender biased – you don’t have to come across as an MCP or as a bra-burning feminist either. Keep gender out of it.

And remember, the key to successful communication is simply being open, making eye contact and smiling intermittently. The battle is usually half won when you say what you mean in simple, straightforward words and keep your emotions out of it.

Reference

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