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HR Disaster: Making These 7 Blunders Means Losing Your Star Employees

HR Disaster: Making These 7 Blunders Means Losing Your Star Employees

If you’re the boss or manager of a business, you more than likely are able to name your best employees off the top of your head. You know they are the hardest working people you have under you, and you know that they’ll do anything to keep business moving forward. However, this doesn’t mean they should be taken for granted. If your best employees don’t feel like you acknowledge them as being such, they may start to look elsewhere. Your best employees could fly the coop if you don’t make sure to avoid these seven human resource blunders:

1. Unfair compensation

The best employees pride themselves on a job well done. They come in every day hitting the ground running, and don’t stop until the end of their shift (or later, as the case may be). However, if their talents, drive, and willingness to go the extra mile go unrewarded for too long, one of two things could occur. Your best employees may start to slack off when they realize everyone else makes the same amount of money they do, regardless of the effort they put in to their work. If they don’t go this route, they’ll more than likely start looking elsewhere for employment in which their salary is entirely contingent upon the effort they put into their duties.

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2. Poor work-life balance

My father, who works as a teacher, has a reputation around my hometown of being an incredible carpenter, and when summer rolls around people call him non-stop asking if he can build a deck for them or put some other addition onto their house. It’s something a lot of people can’t do, but since my father has done it well before, others think it’s “easy” for him. He is definitely a master of the craft, but he doesn’t consider it an easy task to complete. And it definitely hurts to have people say, “Oh, John can take care of that for you,” as if he has nothing else to do with his life in the summer.

The same goes for your best employees. Just because they’re efficient and quick-working in whatever needs to be done doesn’t mean it’s not hard work, and it doesn’t mean they truly enjoy it. If you put too much on your best employee’s shoulders, so much so that he misses out on other aspects of life (due either to time constraints or sheer exhaustion), he will eventually shrug everything off and realize his paycheck isn’t worth the stress.

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3. Lack of appreciation

I’m not saying your employees need a cookie after a job well done (although it wouldn’t hurt!). But I am saying their hard work and diligence needs to be celebrated in some way or another. Even a simple “thank you” can go a long way in the busy rat-race of the business world. Take the time to have employee of the month awards, or time to recognize improved performances. Also, though hard work is what you pay your employees to do, don’t simply expect them to go the extra mile as the status quo. When workers go above and beyond the call of duty, be sure to recognize that publicly, so others feel motivated to push themselves as well.

4. They’re not supported

We’ve all heard the saying, “The squeaky wheel gets the grease.” In other words, the employees who don’t give their all, or aren’t exactly competent and up to the task at hand, are the ones that sometimes get all the attention. Like I said before, just because someone is a hard worker who usually can figure things out for himself, that doesn’t mean he should feel as if he can’t come to you with a problem.

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Star employees are great workers for a reason: they understand the business and are able to think ahead. But this means nothing if their voices aren’t heard. If they come to you with a concern, take it seriously, and act upon it immediately. They might not be in a position in which their opinion matters much to the company, but if they reach out to you, don’t blow them off. If you do, you run the risk of them becoming disgruntled and unsatisfied with their current position.

5. A negative work environment

Being a shining star in a sea of mediocrity can be incredibly taxing on a person’s psyche. While everyone else goes about their workday with a scowl on their face, top employees often try to make the best of awful situations, no matter how difficult it can be to do so. Negative employees can bring productivity down to a minimum, and will foil any attempt a star employee makes at bringing morale up. If this goes on for too long, even your best employees will start to dread coming to work every day. As the boss, it’s your job to cultivate a working community of people who are happy to be where they are, and all working toward a common goal.

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6. Non-transparency

When an employee thinks you’re hiding something from the rest of the crew, he’ll start to second-guess every decision you make. He’ll wonder if you have an ulterior motive for switching up the schedule, or pairing him with a difficult employee. You’ll lose the trusting relationship you once had, and he’ll constantly doubt whether or not the decisions you make will actually benefit the company. Furthermore, if you start to spring changes of policy on your employees without their input and with no notice, they certainly won’t trust you anymore, as, for all they know, each day could be their last working for the company. Though there are definitely some things that can be kept on a “need to know” basis, make sure that your staff knows about major shifts in policy and procedure well in advance if you want to continue forging a trusting relationship with them.

7. Promoting from the outside

Absolutely nothing can bruise a relationship with a star employee more than keeping them stuck in the position they’re currently in when a promotion comes across the board. This is especially true when employers take in an outsider as a “consultant” or some other title that is meant to specifically keep a great employee in the position they’re in. Many employers will do this because they don’t want to lose that employee in that position, but doing so will almost certainly have the opposite effect: Why should someone work hard if they have no chance of moving up within the company? A move like this will definitely leave your best employees so disillusioned that they’ll immediately start looking for a promotion elsewhere.

Featured photo credit: Employee Ownership/Cabinet Office via farm8.staticflickr.com

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Matt Duczeminski

A passionate writer who shares lifestlye tips on Lifehack

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Last Updated on March 29, 2021

5 Types of Horrible Bosses and How to Beat Them All

5 Types of Horrible Bosses and How to Beat Them All

When I left university I took a job immediately, I had been lucky as I had spent a year earning almost nothing as an intern so I was offered a role. On my first day I found that I had not been allocated a desk, there was no one to greet me so I was left for some hours ignored. I happened to snipe about this to another employee at the coffee machine two things happened. The first was that the person I had complained to was my new manager’s wife, and the second was, in his own words, ‘that he would come down on me like a ton of bricks if I crossed him…’

What a great start to a job! I had moved to a new city, and had been at work for less than a morning when I had my first run in with the first style of bad manager. I didn’t stay long enough to find out what Mr Agressive would do next. Bad managers are a major issue. Research from Approved Index shows that more than four in ten employees (42%) state that they have previously quit a job because of a bad manager.

The Dream Type Of Manager

My best manager was a total opposite. A man who had been the head of the UK tax system and was working his retirement running a company I was a very junior and green employee for. I made a stupid mistake, one which cost a lot of time and money and I felt I was going to be sacked without doubt.

I was nervous, beating myself up about what I had done, what would happen. At the end of the day I was called to his office, he had made me wait and I had spent that day talking to other employees, trying to understand where I had gone wrong. It had been a simple mistyped line of code which sent a massive print job out totally wrong. I learn how I should have done it and I fretted.

My boss asked me to step into his office, he asked me to sit down. “Do you know what you did?” I babbled, yes, I had been stupid, I had not double-checked or asked for advice when I was doing something I had not really understood. It was totally my fault. He paused. “Will you do that again?” Of course I told him I would not, I would always double check, ask for help and not try to be so clever when I was not!

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“Okay…”

That was it. I paused and asked, should I clear my desk. He smiled. “You have learnt a valuable lesson, I can be sure that you will never make a mistake like that again. Why would I want to get rid of an employee who knows that?”

I stayed with that company for many years, the way I was treated was a real object lesson in good management. Sadly, far too many poor managers exist out there.

The Complete Catalogue of Bad Managers

The Bully

My first boss fitted into the classic bully class. This is so often the ‘old school’ management by power style. I encountered this style again in the retail sector where one manager felt the only way to get the best from staff was to bawl and yell.

However, like so many bullies you will often find that this can be someone who either knows no better or is under stress and they are themselves running scared of the situation they have found themselves in.

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The Invisible Boss

This can either present itself as management from afar (usually the golf course or ‘important meetings) or just a boss who is too busy being important to deal with their staff.

It can feel refreshing as you will often have almost total freedom with your manager taking little or no interest in your activities, however you will soon find that you also lack the support that a good manager will provide. Without direction you may feel you are doing well just to find that you are not delivering against expectations you were not told about and suddenly it is all your fault.

The Micro Manager

The frustration of having a manager who feels the need to be involved in everything you do. The polar opposite to the Invisible Boss you will feel that there is no trust in your work as they will want to meddle in everything you do.

Dealing with the micro-manager can be difficult. Often their management style comes from their own insecurity. You can try confronting them, tell them that you can do your job however in many cases this will not succeed and can in fact make things worse.

The Over Promoted Boss

The Over promoted boss categorises someone who has no idea. They have found themselves in a management position through service, family or some corporate mystery. They are people who are not only highly unqualified to be managers they will generally be unable to do even your job.

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You can find yourself persistently frustrated by the situation you are in, however it can seem impossible to get out without handing over your resignation.

The Credit Stealer

The credit stealer is the boss who will never publically acknowledge the work you do. You will put in the extra hours working on a project and you know that, in the ‘big meeting’ it will be your credit stealing boss who will take all of the credit!

Again it is demoralising, you see all of the credit for your labour being stolen and this can often lead to good employees looking for new careers.

3 Essential Ways to Work (Cope) with Bad Managers

Whatever type of bad boss you have there are certain things that you can do to ensure that you get the recognition and protection you require to not only remain sane but to also build your career.

1. Keep evidence

Whether it is incidents with the bully or examples of projects you have completed with the credit stealer you will always be well served to keep notes and supporting evidence for projects you are working on.

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Buy your own notebook and ensure that you are always making notes, it becomes a habit and a very useful one as you have a constant reminder as well as somewhere to explore ideas.

Importantly, if you do have to go to HR or stand-up for yourself you will have clear records! Also, don’t always trust that corporate servers or emails will always be available or not tampered with. Keep your own content.

2. Hold regular meetings

Ensure that you make time for regular meetings with your boss. This is especially useful for the over-promoted or the invisible boss to allow you to ‘manage upwards’. Take charge where you can to set your objectives and use these meetings to set clear objectives and document the status of your work.

3. Stand your ground, but be ready to jump…

Remember that you don’t have to put up with poor management. If you have issues you should face them with your boss, maybe they do not know that they are coming across in a bad way.

However, be ready to recognise if the situation is not going to change. If that is the case, keep your head down and get working on polishing your CV! If it isn’t working, there will be something better out there for you!

Good luck!

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