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8 Ways To Make What You Say At Work More Persuasive

8 Ways To Make What You Say At Work More Persuasive

If you care at all about your job, you have big plans and ideas for your company that you want others to hear and take seriously. While many times you may be rebuffed by higher-ups who make whatever decision they want regardless of other suggestions, you never know when an idea you have could catch your boss’ eye and put you on his radar for a future promotion. When these ideas strike you, it’s important that you present yourself well in order to be as persuasive as possible when you finally get a chance to break into the big time.

1. Be curious

Before even making a pitch, you want your employer to see that you’re not just looking out for yourself; you have the company’s interests in minds. Put in extra hours, go the extra mile on projects, and ask questions about goings-on in the industry. Showing you have a genuine interest in the industry is the best way to get your foot in your boss’ door. On the other hand, nothing will sour your boss to your idea than showing you are only out for a promotion, and have nothing more than a passing interest in the company as a whole.

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2. Listen effectively

Of course, since you’ll be asking a lot of questions, make sure you listen to the answer. Again, asking questions superficially just to make yourself look inquisitive will get you nowhere. You have to genuinely want to know the answers to the questions your asking, and also show that you’re able to take this information and act upon it. Regurgitating information only gets you so far; taking in information and integrating it with your ideas will take you much further.

3. Be honest

You’ll be much more persuasive if you’re always honest with others. Remember: your reputation is at stake when you go out on a limb to make a project pitch. Stretching the truth even a little bit can not only crush your hopes of a promotion, but may even cause you to lose your job. On the other hand, if you have a proven track record of honesty, your boss will probably at least hear your idea before he decides whether or not to run with it. Make sure you’re completely transparent about your ideas and motivation before moving forward with your pitch.

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4. Be confident

Being confident is definitely tough, especially when taking a risk and trying to impress your employer. However, being confident shows others that you are knowledgeable and care deeply about the subject at hand. Be prepared with answers to potential questions in order to show you’ve covered all the bases and thought of possible contingencies. This will also alleviate your boss’ concerns, and make him more willing to take a chance on your idea.

5. Speak confidently

Not only do you have to be confident, you have to show confidence. Public speaking is a pain but the truth, even if you have some Earth-shatteringly awesome ideas, no one will listen to you if you’re afraid to get up and scream them to the world. Waffling while on the “big stage” transmits the idea that you’re not entirely sure of your idea, and are taking a stab in the dark. Be confident, and speak confidently, and people will listen to you.

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6. Tell an anecdote

Your ideas need to be actionable. You can’t just come into a meeting with an idea you think would work just because, well, you think it’d work. You have to back it up with stories of past experiences in which your idea would have helped in some way. Think about past customer interactions, or past troubles the business has had, and work with them. “I noticed that, in the past 6 months, our customers have been replying negatively to x, y, and z. My idea to alleviate this situation is a, b, c.” This statement clearly states the problem you wish to attack, why you want to attack it, and how you plan on doing so.

7. Address concerns

We mentioned before that you should prepare answers to potential questions your audience may have. This is incredibly important in order to maintain your sense of confidence. However, if you don’t have an answer to a question being asked, that’s okay too. Just be prepared to turn the question around to the floor, and solicit advice from other members of the audience. Remember, being a good listener is just as important as having all the answers.

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8. Find a common ground

Make sure your audience knows you’re all in the same boat, and you all want the same thing: For your company to succeed. Even though you might have to step on other people’s toes (for example, if someone’s idea hasn’t worked out as planned), don’t dismiss their ideas entirely. Instead, use their ideas as a springboard, and tweak them to be more successful. By making sure everyone is on the same page as you forge forward, you ensure that everyone’s in your corner, and your ideas can gain some traction.

Featured photo credit: Flickr via farm6.staticflickr.com

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Last Updated on April 6, 2020

10 Powerful Ways to Influence People Positively

10 Powerful Ways to Influence People Positively

Most discussions on positively influencing others eventually touch on Dale Carnegie’s seminal work, How to Win Friends and Influence People. Written more than 83 years ago, the book touches on a core component of human interaction, building strong relationships. It is no wonder why.

Everything that we do hinges on our ability to connect with others and formulate deep relationships. You cannot sell a house, buy a house, advance in most careers, sell a product, pitch a story, teach a course, etc. without building healthy relationships. Managers get the best results from their teams, not through brute force, but to careful appeals to their sensibilities, occasional withdrawals from the reservoir of respect they’ve built. Using these tactics, they can influence others to excellence, to productivity, and to success.

Carnegie’s book is great. Of course, there are other resources too. Most of us have someone in our lives who positively influences us. The truth is positively influencing people is about centering the humanity of others. Chances are, you know someone who is really good at making others feel like stars. They can get you to do things that the average person cannot. Where the requests of others sound like fingernails on a chalkboard, the request from this special person sounds like music to your ears. You’re delighted to not only listen but also to oblige.

So how to influence people in a positive way? Read on for tips.

1. Be Authentic

To influence people in a positive way, be authentic. Rather than being a carbon copy of someone else’s version of authenticity, uncover what it is that makes you unique.

Discover your unique take on an issue and then live up to and honor that. Once of the reasons social media influencers are so powerful is that they have carved out a niche for themselves or taken a common issue and approached it from a novel or uncommon way. People instinctually appreciate people whose public persona matches their private values.

Contradictions bother us because we crave stability. When someone professes to be one way, but lives contrary to that profession, it signals that they are confused or untrustworthy and thereby, inauthentic. Neither of these combinations bode well for positively influencing others.

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2. Listen

Growing up, my father would tell me to listen to what others said. He told me if I listened carefully, I would know all I needed to know about a person’s character, desires and needs.

To positively influence others, you must listen to what is spoken and what is left unsaid. Therein lies the explanation for what people need in order to feel validated, supported and seen. If a person feels they are invisible, and unseen by their superiors, they are less likely to be positively influenced by that person.

Listening meets a person’s primary need of validation and acceptance.

Take a look at this guide on how to be a better listener: How to Practice Active Listening (A Step-By-Step Guide)

3. Become an Expert

Most people are predisposed to listen to, if not respect, authority. If you want to positively influence others, become an authority in the area in which you seek to lead others. Research and read everything you can about the given topic, and then look for opportunities to put your education into practice.

You can argue over opinions. You cannot argue, or it is unwise to argue, over facts and experts come with facts.

4. Lead with Story

From years of working in the public relations space, I know that personal narratives, testimonials and impact stories are incredibly powerful. But I never cease to be amazed with how effective a well-timed and told story can be.

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If you want to influence people, learn to tell stories. Your stories should be related to the issue or concept you are discussing. They should be an analogy or metaphor that explains your topic in ordinary terms and in vivid detail. To learn more about how to tell powerful stories, and the ethics of storytelling, take a look at this article: How To Tell An Interesting Story In 4 Simple Steps

5. Lead by Example

It is incredibly inspiring to watch passionate, talented people at work or play. One of the reasons a person who is not an athlete can be in awe of athletic prowess is because human nature appreciates the extraordinary. When we watch the Olympics, Olympic trials, gymnastic competitions, ice skating, and other competitive sports, we can recognize the effort of people who day in and day out give their all. C

ase in point: Simone Biles. The gymnast extraordinaire won her 6TH all-around title at the U.S. Gymnastics Championships after doing a triple double. She was the first woman to do so. Watching her gave me chills. Even non-gymnasts and non-competitive athletes can appreciate the talent required to pull off such a remarkable feat.

We celebrate remarkable accomplishments and believe that their example is proof that we too can accomplish something great, even if it isn’t qualifying for the Olympics. To influence people in a positive way, we must lead by example, lead with intention and execute with excellence.

6. Catch People Doing Good

A powerful way to influence people in a positive way is to catch people doing good. Instead of looking for problems, look for successes. Look for often overlooked, but critically important things that your peers, subordinates and managers do that make the work more effective and more enjoyable.

Once you catch people doing good, name and notice their contributions.

7. Be Effusive with Praise

It did not take me long to notice a remarkable trait of a former boss. He not only began and ended meetings with praise, but he peppered praise throughout the entire meeting. He found a way to celebrate the unique attributes and skills of his team members. He was able to quickly and accurately assess what people were doing well and then let them and their colleagues know.

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Meetings were not just an occasion to go through a “To Do” list, they were opportunities to celebrate accomplishments, no matter how small they are.

8. Be Kind Rather Than Right

I am going to level with you; this one is tough. It is easy to get caught up in a cycle of proving oneself. For people who lack confidence, or people who prioritize the opinions of others, being right is important. The validation that comes with being perceived as “right” feeds one’s ego. But in the quest to be “right,” we can hurt other people. Once we’ve hurt someone by being unkind, it is much harder to get them to listen to what we’re trying to influence them to do.

The antidote to influencing others via bullying is to prioritize kindness above rightness. You can be kind and still stand firm in your position. For instance, many people think that they need others to validate their experience. If a person does not see the situation you experienced in the way you see it, you get upset. But your experience is your experience.

If you and your friends go out to eat and you get food poisoning, you do not need your friends to agree that the food served at the restaurant was problematic for you. Your own experience of getting food poisoning is all the validation you need. Therefore, taking time to be right is essentially wasted and, if you were unkind in seeking validation for your food-poison experience, now you’ve really lost points.

9. Understand a Person’s Logical, Emotional and Cooperative Needs

The Center for Creative Leadership has argued that the best way to influence others is to appeal to their logical, emotional and cooperative needs. Their logical need is their rational and educational need. Their emotional need is the information that touches them in a deeply personal manner. The cooperative need is understanding the level of cooperation various individuals need and then appropriately offering it.

The trick with this system is to understand that different people need different things. For some people, a strong emotional appeal will outweigh logical explanations. For others, having an opportunity to collaborate will override emotional connection.

If you know your audience, you will know what they need in order to be positively influenced. If you have limited information about the people whom you are attempting to influence, you will be ineffective.

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10. Understand Your Lane

If you want to positively influence others, operate from your sphere of influence. Operate from your place of expertise. Leave everything else to others. Gone are the days when being a jack of all trades is celebrated.

Most people appreciate brands that understand their target audience and then deliver on what that audience wants. When you focus on what you are uniquely gifted and qualified to do, and then offer that gift to the people who need it, you are likely more effective. This effectiveness is attractive.

You cannot positively influence others if you are more preoccupied by what others do well versus what you do well.

Final Thoughts

Influencing people is about centering your humanity. If you want to influence others positively, focus on the way you communicate and improve the relationship with yourself first.

It’s hard to influence others if you’re still trying to figure out how to communicate with yourself.

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Featured photo credit: Wonderlane via unsplash.com

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