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11 Secrets People Good At Communication Never Told You

11 Secrets People Good At Communication Never Told You

Communication skills are the ‘secret sauce’ you need to get ahead at work and become a successful leader. Whether you are making a presentation for your co-workers, building a relationship or making a sale, robust communication skills are well worth the effort to develop.

1. They practice important communication before delivery.

Skilled communicators understand that a top notch delivery does not happen by accident. For example, the late Steve Jobs held rehearsals for his legendary Apple product launches.

When all the eyes of the public (or your boss!) are on you, take the time to practice. Visit the presentation location (e.g. the conference room, meeting room or other location) in advance so that you are familiar with the layout and equipment in the room.

2. They practice theatre for important communications.

The speed, tempo and style of your communication plays an important role. For example, Microsoft co-founder Bill Gates releases mosquitoes when he gave a TED Talk on public health.

That move caught the attention of the group and helped them to focus on his presentation. Using visual aids, repeating key points and changing your volume to emphasize certain points are ways to use theatre to improve your communication.

3. They know when to use active listening skills.

Great communications understand that communication involves the speaker and the listener. That’s why they practice active listening skills, especially in conversation.

These skills involve maintaining eye contact and asking good questions about the person. For example, former U.S. President Bill Clinton is known as a great communication because he focuses on one person at a time.

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Tip: There are several ways you can improve your listening skills, start here: 7 Things Truly Amazing Listeners Do Differently.

4. They study great communicators.

The best communicators are lifelong learners. This includes watching speeches and presentations given at conferences such as TED and at political campaigns.

Many public speakers have studied Lincoln’s 19th century speeches (e.g. The Gettysburg Address) as an examples of brief and powerful communication. To begin this study yourself, consider reading books such as Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds by Carmine Gallo or Public Speaking for Success by Dale Carnegie.

Further Reading: 20 Most Inspiring TED Talks of All Time That You Should Not Miss.

5. They take courses to improve their communication skills.

Did you know that Warren Buffet, the legendary billionaire investor, considers communication skills highly valuable? He took the Dale Carnegie Course in his 20s and considers it one of his best investments.

In the ancient world, lawyers and statesman studied the art of public speaking for years in order to become successful. Take a page from their experience and invest time and money in order to reach this skill.

You can start by reading books, but the best way to improve is to practice and get feedback.

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6. They communicate using body language.

The words used by great communicators are important, yet they are only part of the communication picture. For example, resting your head on your hand while listening to someone else speak generally signals a lack of interest.

Psychology Today reports that pointing your finger to emphasize certain topics can be effective. Your hands, your smile and other aspects of your body can help you become a more effective communicator.

Tip: Read Better Body Language in 18 Steps to improve your skills in non-verbal communication.

7. They know when to use humor in communication.

Great communications are skilled at getting a laugh out of an audience. For example, noted African-American author and leader Booker T. Washington (1856-1915) used humor in his speaking.

This approach helped him work through the tension involved in public speaking. Likewise, Nellie McClung (1873-1951) used humor in her advocacy for women’s rights in Canada in the 20th century.

If you are seeking to make a challenging point, take time to learn how to use humor effectively.

Resource: Get started by studying the article, Top 10 Ways to Lead More Effectively with Humor.

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8. They know how to work with different audiences.

Every audience is different and top notch communicators understand how to customize their communication accordingly. If you are speaking to an audience of scientists and engineers, it makes sense to use a lot of technical examples and emphasize proof.

In contrast, communicating with young children requires a different approach. For the best results, take the time to study your audience before you communicate with them.

TED Talks by scientists are a great example of how complex topics can be communicated to the general public effectively.

9. They understand the importance of good timing.

Good communicators understand timing deeply. For example, a good sports coach knows when to deliver a rousing, inspirational speech to lift the spirits of the team.

The best communicators also know the value of responding quickly to a crisis. James Burke of Johnson & Johnson took charge of communicating the corporate response to the Tylenol crisis in the early 1980s. Sometimes, a swift response is the best response.

10. They know how to use their personality profile

Knowing yourself matters in effective leadership and communication. If you are a person who connects well with people, then it makes sense to focus on that strength.

However, if you are weak in managing details, consider following President Reagan’s examples and working with a strong team of researchers and speechwriters. In fact, Reagan may never have achieved praise as “The Great Communicator” without partnering with writer Peggy Noonan.

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Top communicators need not always write their own speeches if they bring other strengths to the table.

11. They know how to use different communication methods

Knowing the difference between a live speech, a TV interview and a written report are some of the distinctions that great communicators have mastered. For example, some communicators have specialized in the art of copywriting – selling ideas and products through words.

Copywriting expert Neville Medhora explains how to write an effective “cold email” and get in touch with potential customers and other important people.

Tip: Keep growing your communication skills in business by reading: 12 Tips for Better Business Writing.

Featured photo credit: Microphone / Goranmx via pixabay.com

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Bruce Harpham

Bruce Harpham is a Project Management Professional and Founder and CEO of Project Management Hacks.

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Last Updated on October 14, 2020

Had a Bad Day? 7 Ways to Rebound From It and Feel Good Again

Had a Bad Day? 7 Ways to Rebound From It and Feel Good Again

Today didn’t turn out as you planned, but it doesn’t mean you’re weak. It simply means that you’re human, and you’re not bad just because you had a bad day.

“Not everyday is a good day but there is something good in every day.” -Alice Morse Earle

It’s not the end of the world when you find yourself thinking “I had a bad day,” but it can feel like it. You may have had plans that fell apart, experiences that set you back, and interactions that only did harm.

You may have started the day thinking you could take on it all, only to find you could hardly get out of bed. When you have a bad day, you can forget to look at the good.

Sometimes, self-care helps us to remember why we are worth it. It helps us to recharge and reset our mindset. It helps us to know that there are still options and that the day isn’t over yet.

Love yourself today, no matter how hard it’s been. That’s the way to find yourself amidst the hardships you have. That’s how you center yourself and regain focus and live a more meaningful life. Give yourself some credit and compassion.

Here are 7 ways to rebound from a bad day using self-compassion as a tool. If you had a bad day, these are for you!

1. Make a Gratitude List

In a study on gratitude, psychologists Dr. Robert A Emmons and Dr. Michael E. McCullough conducted an experiment where one group of people wrote out gratitude lists for ten weeks while another group wrote about irritations. The study found that the group that wrote about gratitude reported more optimistic mindsets in their lives[1].

Overall, having a gratitude list improved well-being and made one truly grateful by counting the blessings in their lives.

Write a list of what you are grateful for if you had a bad day. Make it as long as you like, but also remember to note why you’re grateful for each thing you write.

What has given you the most joy? What has set you up for better days? Keep a tally of triumphs in mind, especially when you do have the bad days.

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The day doesn’t define you, and you still have things of value that surround you. These could be material things, spiritual connections and experiences, relationships, basic needs, emotional and mental well-being, physical health, progress towards hopes and dreams, or simply being alive.

Here are some other simple ways to practice gratitude.

2. Write in a Journal

Journaling affects your overall mental health, which also affects physical health and aids in the management of stress, depression, anxiety, and more[2].

All you need is a pen and paper, or you could do an online, password-protected journal such as Penzu. The key is to get started and not pressure yourself on how polished or perfect it is. You don’t need to have prior experience to start journal writing. Just start.

Write out everything that is bothering you for 15 minutes. This helps with rumination, processing problems, and can even aid with brainstorming solutions.

However you approach it, you can find patterns of thinking that no longer serve you and start to transform your overall mental state. This will impact all areas of your life and is a great coping skill.

3. Meditate

Meditation can help you overcome negative thought patterns, worrying about the future, dwelling on the past, or struggling to overcome a bad day[3]. It shifts your mentality and helps you focus on the present or any one thing you truly want to focus on.

Here is an example of a meditation you can do:

Get into a comfortable position. Close your eyes. Rest your body, release tension, and unclench your jaw. Tighten and release each muscle group in a body scan for progressive muscle relaxation.

Focus on your breath, taking a few deep breaths. Let your belly expand when you breathe in for diaphragmatic breathing. Empty yourself completely of air, then return to normal breathing.

Next, focus on the idea of self-love and let it erase negative thoughts. Think about the ways you’ve been judging yourself, with the narratives coming up that your mind may create.

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Give yourself unconditional love and release judgment. Take your time meditating on this because you matter. This is particularly important if you had a bad day.

Check out this article for more on how to get started with a meditation practice.

4. Do Child’s Pose

Yoga Outlet says:

“Child’s Pose is a simple way to calm your mind, slow your breath, and restore a feeling of peace and safety. Practicing the pose before bedtime can help to release the worries of the day. Practicing in the morning can you help transition from sleeping to waking.”[4]

When you do Child’s Pose, it can be between difficult positions in yoga, or it can be anytime you feel you need a rest. It helps you recover from difficulties and relax the mind.

It also has the physical health benefits of elongating your back, opening your hips, and helping with digestion[5].

To do Child’s Pose, rest your buttocks back on your feet, knees on the floor. Elongate your body over your knees with both arms extended or tucked back, with head and neck resting on the floor[6].

Had a bad day? Try Child's Pose.

     

    Do this pose as a gift to yourself. You are allowing yourself to heal, rest, get time for yourself, recover, and recharge. When you’ve had a bad day, it’s there waiting for you.

    5. Try Positive Self-Talk

    Engage in positive self-talk. This is essentially choosing your thoughts.

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    When you have a negative thought, such as “I can’t do this,” replace it consciously with the thought “I can do this.” Give yourself positive affirmations to help with this.

    Negative self-talk fits into four general categories: personalizing or blaming yourself, magnifying or only focusing on the negative, catastrophizing or expecting the worst to happen, and polarizing or only seeing back and white[7].

    When you stop blaming yourself for everything and start focusing on the positive, expecting things to work out, and seeing the areas of grey in life, you reverse these negative mindsets and engage in positive self-talk.

    When you speak words of kindness to yourself, your brain responds with a more positive attitude. That attitude will affect everything you do. It’s how you take care of yourself if you had a bad day.

    Check in with yourself to know when you are having negative self-talk. Are you seeing patterns? When did they start to become a problem? Are you able to turn these thoughts around?

    6. Use Coping Skills and Take a Break

    Use your coping skills. This means not letting your thoughts take control of yourself.

    You can distract yourself and escape a bit. Do things you love. You can exercise, listen to music, dance, volunteer or help someone, be in nature, or read a book.

    It isn’t about repression. It’s about redirection. You can’t stay in thoughts that are no longer working for you.

    Sometimes, it’s okay to get out of your own way. Give yourself a break from the things going on in your head. You can always come back to a problem later. This may even help you figure out the best course of action as sometimes stepping away is the only way to see the solution.

    If you had a bad day, you may not feel like addressing what went wrong. You may need a break, so take one.

    7. If a Bad Day Turns Into Bad Days

    “I believe depression is legitimate. But I also believe that if you don’t exercise, eat nutritious food, get sunlight, get enough sleep, consume positive material, surround yourself with support, then you aren’t giving yourself a fighting chance.” –Jim Carrey

    If you’ve been feeling out of control, depressed, or unstable for more than a few weeks, it’s time to call a mental health professional. This is not because you have failed in any way. It’s because you are human, and you simply need help.

    You may not be able to quickly rebound from a bad day, and that’s fine. Feel what you feel, but don’t let it consume you.

    When you talk to a professional, share the techniques that you have already tried here and whether they were helpful. They may tell you additional ideas or gain insights from your struggles of not being able to rebound from a series of bad days.

    If you’re having more than just a bad day, they will want to know. If you don’t have the answers, that’s okay, too. You just need to try these tools and figure out how you’re feeling. That’s all that’s required of you.

    Keep taking care of yourself. Any progress is progress, no matter how small. Give yourself a chance to get better by reaching out.

    Final Thoughts

    If you had a bad day, don’t let it stop you.

    Know this: It’s okay not to be okay. You have a right to feel what you feel. But there is something you can do about it.

    You can invest in yourself via self-care.

    You are not alone in this. Everyone has bad days from time to time. You just need to know that you are the positive things you tell yourself.

    More Things You Can Do If You Had a Bad Day

    Featured photo credit: Anthony Tran via unsplash.com

    Reference

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