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11 Secrets People Good At Communication Never Told You

11 Secrets People Good At Communication Never Told You

Communication skills are the ‘secret sauce’ you need to get ahead at work and become a successful leader. Whether you are making a presentation for your co-workers, building a relationship or making a sale, robust communication skills are well worth the effort to develop.

1. They practice important communication before delivery.

Skilled communicators understand that a top notch delivery does not happen by accident. For example, the late Steve Jobs held rehearsals for his legendary Apple product launches.

When all the eyes of the public (or your boss!) are on you, take the time to practice. Visit the presentation location (e.g. the conference room, meeting room or other location) in advance so that you are familiar with the layout and equipment in the room.

2. They practice theatre for important communications.

The speed, tempo and style of your communication plays an important role. For example, Microsoft co-founder Bill Gates releases mosquitoes when he gave a TED Talk on public health.

That move caught the attention of the group and helped them to focus on his presentation. Using visual aids, repeating key points and changing your volume to emphasize certain points are ways to use theatre to improve your communication.

3. They know when to use active listening skills.

Great communications understand that communication involves the speaker and the listener. That’s why they practice active listening skills, especially in conversation.

These skills involve maintaining eye contact and asking good questions about the person. For example, former U.S. President Bill Clinton is known as a great communication because he focuses on one person at a time.

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Tip: There are several ways you can improve your listening skills, start here: 7 Things Truly Amazing Listeners Do Differently.

4. They study great communicators.

The best communicators are lifelong learners. This includes watching speeches and presentations given at conferences such as TED and at political campaigns.

Many public speakers have studied Lincoln’s 19th century speeches (e.g. The Gettysburg Address) as an examples of brief and powerful communication. To begin this study yourself, consider reading books such as Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds by Carmine Gallo or Public Speaking for Success by Dale Carnegie.

Further Reading: 20 Most Inspiring TED Talks of All Time That You Should Not Miss.

5. They take courses to improve their communication skills.

Did you know that Warren Buffet, the legendary billionaire investor, considers communication skills highly valuable? He took the Dale Carnegie Course in his 20s and considers it one of his best investments.

In the ancient world, lawyers and statesman studied the art of public speaking for years in order to become successful. Take a page from their experience and invest time and money in order to reach this skill.

You can start by reading books, but the best way to improve is to practice and get feedback.

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6. They communicate using body language.

The words used by great communicators are important, yet they are only part of the communication picture. For example, resting your head on your hand while listening to someone else speak generally signals a lack of interest.

Psychology Today reports that pointing your finger to emphasize certain topics can be effective. Your hands, your smile and other aspects of your body can help you become a more effective communicator.

Tip: Read Better Body Language in 18 Steps to improve your skills in non-verbal communication.

7. They know when to use humor in communication.

Great communications are skilled at getting a laugh out of an audience. For example, noted African-American author and leader Booker T. Washington (1856-1915) used humor in his speaking.

This approach helped him work through the tension involved in public speaking. Likewise, Nellie McClung (1873-1951) used humor in her advocacy for women’s rights in Canada in the 20th century.

If you are seeking to make a challenging point, take time to learn how to use humor effectively.

Resource: Get started by studying the article, Top 10 Ways to Lead More Effectively with Humor.

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8. They know how to work with different audiences.

Every audience is different and top notch communicators understand how to customize their communication accordingly. If you are speaking to an audience of scientists and engineers, it makes sense to use a lot of technical examples and emphasize proof.

In contrast, communicating with young children requires a different approach. For the best results, take the time to study your audience before you communicate with them.

TED Talks by scientists are a great example of how complex topics can be communicated to the general public effectively.

9. They understand the importance of good timing.

Good communicators understand timing deeply. For example, a good sports coach knows when to deliver a rousing, inspirational speech to lift the spirits of the team.

The best communicators also know the value of responding quickly to a crisis. James Burke of Johnson & Johnson took charge of communicating the corporate response to the Tylenol crisis in the early 1980s. Sometimes, a swift response is the best response.

10. They know how to use their personality profile

Knowing yourself matters in effective leadership and communication. If you are a person who connects well with people, then it makes sense to focus on that strength.

However, if you are weak in managing details, consider following President Reagan’s examples and working with a strong team of researchers and speechwriters. In fact, Reagan may never have achieved praise as “The Great Communicator” without partnering with writer Peggy Noonan.

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Top communicators need not always write their own speeches if they bring other strengths to the table.

11. They know how to use different communication methods

Knowing the difference between a live speech, a TV interview and a written report are some of the distinctions that great communicators have mastered. For example, some communicators have specialized in the art of copywriting – selling ideas and products through words.

Copywriting expert Neville Medhora explains how to write an effective “cold email” and get in touch with potential customers and other important people.

Tip: Keep growing your communication skills in business by reading: 12 Tips for Better Business Writing.

Featured photo credit: Microphone / Goranmx via pixabay.com

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Bruce Harpham

Bruce Harpham is a Project Management Professional and Founder and CEO of Project Management Hacks.

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Last Updated on November 5, 2018

8 Powerful Reasons to Love Your Enemies

8 Powerful Reasons to Love Your Enemies

We’ve all got our enemies; people who take pleasure in causing us pain and misery. Sometimes, the development of an enemy is due to certain differences in your characters and events have led to that. Other times, some people end up hating you for apparently no reason at all.

Regardless of how you got this enemy, as opposed to the paradigm of fighting fire with fire, consider the following reasons and see why you should actually appreciate your enemies. This article will show you not only how to not be bothered by your enemies, but how to actually foster love for them.

Read on to learn the secret.

1. It’s a practical lesson in anger management

To be honest, your enemies are the best people to help you understand your sense of anger management. When it might be true that your enemies have a way of bringing out the worst in you as regards anger, it is also true that they can help you in your quest to have that anger managed. You can’t get truly angry at someone you love and it is only in that time when you get truly annoyed that you learn how to manage it.

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Anger management is more effective when it is in practice and not in theory

Your enemies are like the therapists who you need, but actually don’t want. Inasmuch as you might want to hate them, they provide you an opportunity to control the anger impulse that you have.

2. It’s an opportunity for healthy competition

You might not know it, but your enemies make for great rivals as they help harness the competitor in you (sometimes, you might not even know or bee conversant with this competitive side until you come across an adversary). You get the right motivation to compete and this can go a long way to spur you to victory.

However, while doing so, it is also essential that you remember not to become a worse version of yourself while competing. Working against an adversary is tricky, and you need to ensure that you don’t cause harm to yourself or your morals in the process. Healthy competition is all you need to get out of this.

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3. Their negative comments can help you make a breakthrough

It is true that your enemies never really have much good to say about you. However, in as much as they might be talking out of a place of hate, there might be some truth to what they’re saying.

To wit, whenever you hear something mean or nasty from an enemy, you might want to take a step back and evaluate yourself. There is a chance that what this enemy is saying is true and coming to face that fact is a major step in helping you to become a better person overall. This is another testament to the fact that enemies can be therapists in their own way.

4. Enemies can also be powerful allies

Loving your enemies can also mean making an effort to interact and make peace with them. In the end, if you are able to establish some common ground and patch things up, you’ll have succeeded in making another friend. And who doesn’t need friends?

This can also help you in working with people in the long run. You get to hone your inter-personal skills, and that can be a big plus to your ledger.

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5. It gives you the ability to realize positivity

In a multitude of negativity, a speck of positivity always seems to find its way through.

Sometimes, a knowledge of the fact that you have enemies will also help you to focus on the many positives and good things that are in your life. A lot of times, we neglect what really matters in life. This can be due to being overly concerned with the enemies we have.

However, it is also possible for this acknowledgement to spur you to take a step back and appreciate the goo things (and people who surround you).

6. There might just be a misunderstanding

Sometimes, the reason why you have an enemy might be something very innocuous. You might not have known the cause of this fractured relationship and your enemy will help complete the picture.

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Simply approaching them will help you to understand the reason for the fracture. This, in turn, can help you to work towards healing your relationship moving forward. Misunderstandings happen, and you need to be able to work around them.

7. You learn to appreciate love as well

A constant reminder of the fact that there are enemies will also help you not to take those who love you for granted. Love and hate are two opposing emotions and it is possible for one to momentarily overshadow the other.

However, while you’ll always have enemies, there will also always be people who love you. These people need to be appreciated for what they do for you. Never let the hate projected to you from your enemies take the place of that.

8. Do you really need the hate?

The truth is that enemies bring only toxic emotions and generate bad reactions from you. If you’re truly to live a prosperous life, you can’t really be carrying all this baggage around.

Hate is bad and you should try all you can to get rid of it. It is a well-known fact that nobody can get really far in life while carrying a lot of emotional baggage. Well, hate is the biggest form of emotional baggage there is.

Featured photo credit: rawpixel via unsplash.com

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