Last week on my radio show, I had a guest who told me that he was using Gmail for his entire CRM solution, I must admit I was somewhat taken aback. Gmail for CRM? I am always surprised when I find out people are using Gmail in the browser as their primary email client, so CRM seems to be a bit of a stretch.
It turns out that some people are indeed using Gmail as a CRM solution. With a few add-ons.
I decided to do bit of research and try these tools out for myself.
You too can see the results for yourself.
Three tools that have the potential to turn Gmail into a total CRM solution:
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