10 Simple Tips for Using Email
We all use email, but, sometimes we use it too much or use it inappropriately. To get the most out of email we need to use it carefully and judiciously. These are 10 tips to get the most out of emailing.
1. Use different email accounts for different purposes.
It is is good to have separate email accounts for separate purposes. For example, you may have one for business and one for social activities. This means you can check the personal email in the evening without having to think / worry about business. If you see an important message from your boss it could ruin your weekend or evening. At the end of the day you want to be able to get away from work. Don’t allow email to make you a slave to work. Some people feel it is inconvenient to check 2 different email accounts. But the relative inconvenience is easily outweighed by the benefits.
2. Email is not always the best Form of contact.
If you have a really important issue or you are upset with someone, emailing is often not the best answer. If necessary speak to the person directly, rather than through an email.
3. Don’t say anything you wouldn’t say in person.
This advice has certainly been given before. But, it is always worth reminding ourselves about the importance of being polite and avoiding unnecessary rudeness. We will regret it later. Email makes it easier to use harsh words because it is impersonal. We need to be very careful.
4. Use a Good Title
Many people ignore the title of an email. If the subject changes don’t keep using an old “re:irrelevant title” A good title increases the chance that people will actually read your email, rather than just leaving it for later. A bad title may even get deleted as spam.
5. Don’t Ignore Basics of English.
Just because it is an email, doesn’t mean we have to write like a 5 year old or use text message language. This indicates laziness and a lack of care. If you haven’t time to respond properly, wait until you do. Keep emails brief, but don’t completely ignore the basic use of grammar and spelling.
6. Keep it Short
Emails can be brief and to the point. If the message has to be long, make sure it is broken up in to different sections, which are easy to read. But, generally you should aim to keep it less that 5 sentences. This is good for both the writer and the reader.
7. Acknowledge Important Emails.
If somebody sends some important documents, files or message, make sure you, at least, acknowledge their receipt. Otherwise they may be uncertain that they got them. It doesn’t have to be long; it can be quite short.
8. Create a Standard Responses
If you find yourself sending similar answers to many people, compose a draft message and save it in your drafts folder (or write it in word). You can use this standard response for emailing many people. Don’t forget to personalise it by adding their name.
9. Be careful about Replying To All.
If you are new to email make sure you know the difference between replying to one person and replying to everyone on the initial message. Suffice to say you will send many emails which you would not want to be seen by everyone. It can be extremely embarrassing to send a personal message for everyone to see - it does happen. If you have new workers, make sure they are aware of this distinction. It will save a lot of potential problems.
10. Compose Your Signature.
Having a signature looks professional and saves typing the same information every email. Remember people may wish to contact you through over methods than email. So make sure you have a phone number and address. If relevant add any qualifications and websites that you have. This gives people a chance to find out more about you.
Tejvan updates various blogs including Net Writing a blog about blogging and increasing productivity. This includes articles such as how to achieve more by doing less. Photo by Tejvan.



Comments
Bunk says on September 26th, 2007 at 11:04 am
I think all these are vary valuable tips, however the first two stick out in my mind as the ones that need to be implemented most. Good post.
Debi says on September 26th, 2007 at 11:11 am
I maintain 3 email accounts - 1 for work, 1 for personal, and 1 for situations where I’m leery of getting hit with spam - shopping, special offers, any company I’m not really sure about. I only check the last one every few weeks.
Randy Aldrich says on September 26th, 2007 at 3:56 pm
You forgot about the WIFR (What’s In it For the Reader)!!
I took a class a while ago about effective E-mail communication. making sure to include what benefit the reader gains by replying or reading in full etc was given great importance and i can certainly see why.
Jason Grunstra says on September 26th, 2007 at 4:24 pm
Regarding Tip #8 ‘Create a Standard Responses’
I would HIGHLY recommend you check out the QuickText plugin for Thunderbird. I use it every day and it saves me countless hours. All those standard replies that you send out time and time again can be handled with 2 clicks. I can go from an inbox of 80 msgs down to 10 in about 10 minutes.
The standard version is free and is perfect for most basic uses. The pro version offers additional features and custom scripting for more advanced users.
http://extensions.hesslow.se/e.....Quicktext/
Tejvan Pettinger says on September 27th, 2007 at 4:57 pm
Thanks for comments.
Randy and Jason - Thanks for suggestions.
I use Thunderbird so will look into that extension
Maria Palma says on September 27th, 2007 at 7:11 pm
If I may just add one tip to those of you who have small businesses: Answer your emails! You could be losing valuable business by not responding to emails. Sometimes legitimate emails get caught in the spam folder, so check that folder periodically.
Jimmy Crack Corn says on March 26th, 2009 at 11:22 am
This is AWESOME 8-)