Posts Tagged ‘winning’

Competition Re-visited

The case of Floyd Landis, plus the earlier doping scandals bedeviling the Tour de France, ought to make us all think again about the true impact of competition. Sport (together with warfare) is one of the commonest sources of ideas about business, so when the world of sport seems to be in trouble, it's worth asking what is going wrong, and whether it might reveal anything relevant to the business… Continue reading

Winning Customers. . . and Keeping Them Too

It's widely accepted that customer service is probably the most important way for any business to differentiate itself in what is now a global, commoditized and hyper-competitive business world. When competitors can replicate your products or services, and undercut your pricing, about the only thing they cannot do as quickly is to reproduce the image you have already established in your customers' minds and the loyalty it wins for you.It's also… Continue reading

Work is Not a Game

Sport and competition go together. Taking the competition away from sport would reduce it to a pointless, illogical activity. Competition and business go together too, and many links are made between sporting achievement and business success. But work and business are not games. Competition is no longer healthy in the workplace when it gets out of hand.The essential difference between sporting competition and competition in the business world is choice… Continue reading

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