Tom Chiarella at Esquire became fed up with the haphazard nature we tend to throw thank-you’s around and decided he would make a statement. A hundred or so statements. Over the course of a month or so, Tom would send personal thank-you notes; physical, handwritten paper notes; to people he wanted to thank. Not only people…

Let me tell you a little story. Among the things I do is a blog called MyMicroISV.com for people starting or running their own micro software companies. A few week’s ago, I did what I call – Site Review Monday – where I review a fellow micro-ISV’s web site from a marketing and…

It’s really easy to send email. It’s fairly easy to find and use a telephone number. So, what do you do when you really want to thank someone for something? I say, go back to the good old snail mail and send a Thank-You note. Here are some thoughts: Get clever about the notes- Don’t…