Many of the rules that apply in businesses were set years ago and have endured by force of habit. A good example is the QWERTY keyboard, which is in use on all desktop computers. The original QWERTY layout of keys on the typewriter keyboard was designed in the 1870s to slow down the…

I had promised you I would follow up with my Rules for Self-Leadership this week, and they follow. A Preface: Management and Leadership are not interchangeable words for me. We need both of them, for in part, management tends to be more internally focused (within a company, within an industry, within a person) whereas…

Management is not just for managers, just as leadership is not just for leaders. We all manage, and we all lead; these are not actions reserved for only those people who happen to hold these “positions” in a company. I personally think of management and leadership as callings, and we all get these callings to…

Rules are the kind of thing you love when you want them, and hate when you don’t. More often than not, my advice to managers is to avoid the urge to set them. The only exception I can think of on the pro side of writing rules are The Real Rules of Engagement because they…