In the early days of my management career in the hotel industry, there was a standard practice that seems to have fallen by the wayside, and I can’t imagine why. Well, I take that back, I think I know why. It’s a thing called ‘cost’ when the cost of a lost opportunity isn’t factored into it for the over-riding veto power it has.
Used to be we didn’t waste the lost… Continue reading
May 3 2007 | By Rosa | Tagged: customer-service, empathy, Mālama, training | 4 comments»
Loading ...
business career Communication creativity gtd health howto learning life Lifehack Lifestyle Management Money motivation organization Productivity software tips work writing
achievement advice attitude balance blog blogging book brain business career change Communication conversation creativity development diet DIY education email energy entrepreneur entrepreneurship exercise finance firefox fitness focus food gmail goal goals google gtd habit hack hacks happiness health home howto idea information internet interview job leadership learning life Lifehack Lifestyle links list Management marketing meeting mind Money motivation networking news office online organization paper performance personal-development planning Podcast presentation procrastination Productivity project reading relationship review rss self-help self-improvement social software stress student studying success task Technology thinking time time-management timemanagement tips todo tool travel web web2.0 work work-life workplace writing
