We live in world full of pressures to conform: to believe what others tell us is true, to toe the line, to accept the values of those in positions of power, and to follow conventional, approved paths. That’s the way to get on in life and business, we are told. You need to fit in…

Kathy Sierra is someone I’d love to meet. Her site, Creating Passionate Users, is endlessly readable and you should throw it into your RSS readers alongside Lifehack for ideas that should matter to you. She recently gave a talk at OSCON, the Open Source Convention. While there, she had an opportunity to see a great…