“As we go around the circle, tell the group your name and something special about you.” That kind of team builder may have been useful on the first day of kindergarten, but when you’re building a business team or putting together a team for another important project, you need to go far beyond silly icebreakers to…

Sometimes I think I’m the shyest person on the planet. Back in the days when I was interviewing for jobs, I had a sad tendency to work myself into a tizzy about whether I was going to make a good impression. Over the years, I’ve done my best to calm down about introductions, by focusing…