A simple way to reduce workday friction
The practice of courtesy is an effective antidote to the stresses of organizational life
Hamburger Management—the curse of all ultra-macho organizations—has no time for politeness or courtesy. In the faster, cheaper world of “winner takes all,” it’s fine to tell lies (called “spin”), deceive others (called PR), and bluff or cheat your way to success (called office politics). But taking the time to deal politely with others is classed as… » Continue
November 12 2007 | By Adrian | Tagged: courtesy, friction, work | 9 comments»
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