Posts Tagged ‘engagement’

How to Avoid the Disconnection Epidemic

Reflection on disconnection

In 2009 we are indeed a global community infected by disconnection. On many levels and in many ways. And as a planet and as a tribe living on that planet, it’s safe to say that the Disconnection Epidemic is killing us. Or perhaps should I say, we’re killing us. Metaphorically and literally. Just take a look around at the consequences of our global disconnected-ness… Continue reading

July 20 2009 | By Craig | Tagged: connection, disconnection, engagement, relationship | 18 comments»

You Want Engagement? Then Start Being Clear!

You want engagement. But no one’s buying. If you want something done you have to spell it out in detail, or even give up and get to that ugly “I’ll just do it myself” place of the defeated manager. You feel like every time you turn your back, the wheels come off the bus again. You’ve got zero engagement.So how do you fix that? Continue reading

May 8 2009 | By Clemens | Tagged: business, change, clarity, commitment, engagement, entrepreneurship, growth, hopefulness, leadership, organizational development, teamwork, vision | 16 comments»

Living a Life of Ends

Why do you do what you do? Do you ever feel like you're spinning your wheels? Is your life filled with activities and obligations that have no intrinsic meaning for you, things you do because you have to for one reason or another? Are you bored?I've been thinking about engagement since I interviewed Michael Lee Stallard last year and reviewed his book… Continue reading

April 1 2009 | By Dustin | Tagged: engagement, goals, means/ends, pirpose | 17 comments»

From Here to Tweeternity: A Practical Guide to Getting Started on Twitter

Twitter is clearly the Next Big Thing. In the past couple of months, we’ve seen CNN adopting it as a way of giving living feedback during their shows, celebrities from Britney Spears to Demi Moore opening accounts, and hundreds of thousands of new users join the ranks of Tweeters.Businesses are getting into the Twitter game, too, using it as a way to provide near-instantaneous customer service, to promote their services… Continue reading

February 12 2009 | By Dustin | Tagged: audience, best-practices, engagement, marketing, promotion, twitter | 25 comments»

The Smiling Customer is You!

Lifehack for the day: Make your customer service experience vastly better for only the cost of your attention.Here’s an example.In meeting the demands of my coaching business, I fly inter-island frequently between four of Hawaii’s larger and most populated islands. I’ve racked up enough miles to normally access the up front aisle seat selections with my online bookings, and my road warrior habits are pretty fine-tuned at this point; I’m… Continue reading

December 14 2006 | By Rosa | Tagged: Aloha, attention, customer-service, engagement | 6 comments»

Antidotes to Hamburger Management

I've been thinking and writing quite a lot this week about Hamburger Management: the type of management approach that is based on always doing whatever is quickest, simplest and (above all) cheapest. Hamburger Managers provide the kind of leadership that is best described as: "Never mind the quality, look how fast it goes and how cheap it is." Sadly, this approach is being forced on a great many otherwise perfectly… Continue reading

October 23 2006 | By Guest | Tagged: attitude, behavior, bestpractices, business-ethics, civilization, civilized-work, competition, decision-making, effectiveness, empowerment, engagement, expectations, guideline, Hamburger-Management, innovation, integrity, leadership, lifebalance, Management, meetings, organization, performance, priorities, prioritization, slow-leadership, strategy, stress, success, trust, work, work-life, work/life-balance | 4 comments»

What are the Rules? Hopefully, none.

Rules are the kind of thing you love when you want them, and hate when you don’t.More often than not, my advice to managers is to avoid the urge to set them. The only exception I can think of on the pro side of writing rules are The Real Rules of Engagement because they save so much squabbling and disrespect within work teams, helping them get to the business… Continue reading

September 14 2006 | By Rosa | Tagged: empowerment, engagement, expectations, freedom, rules, worklife | 5 comments»

Where’s the boss?

There is a new boogeyman striking fear into top executives.In the past decade managers have gotten pretty well brainwashed in their hero-worship of the caped crusader called Empowerment. They know it’s a good thing to strive for in their organizations. They even understand that their own work-life balance depends on it. They realize that only by driving decision-making authority as far down the hierarchy as possible will they themselves enjoy… Continue reading

July 6 2006 | By Rosa | Tagged: empowerment, engagement, leadership, micro-management | 3 comments»

The Real Rules of Engagement

On a recent late night I found myself needing to wind down before sleep, I flipped on the TV and happened to catch the tail end of Rules of Engagement. The military action drama seemed so completely out of context for me, for without ever having seen the movie when it came out for the first time in 2000, the phrase “Rules of Engagement” had quickly caught on in… Continue reading

October 27 2005 | By Rosa | Tagged: Communication, engagement, participation | 7 comments»