Posts Tagged ‘customerservice’

Seven steps to remarkable customer service

Most small business owners and and sole proprietors do not have enough financing to be able to afford proper customer service. Therefore, the role of providing customer service often falls on the employees. The founders of software company, Fog Creek, fell into this category and were forced to provide customer service themselves. They go into great detail about how they learned to provide excellent customer service:As a… Continue reading

February 21 2007 | By Kyle | Tagged: Communication, customerservice, Management | 2 comments»

Customer Service Tips from Hooters

My new favorite idea generator website, Idea Sandbox, really stopped me in my tracks with this: customer service tips from Hooters. If you're not from the States or an area that has a Hooters nearby, it's um... well, I haven't really figured out how best to describe the situation, but it's a fast food restaurant that specializes in buffalo wings and stuff, who feature women in scanty, tacky outfits. (Big… Continue reading

August 11 2006 | By Chris | Tagged: customerservice, hooters, tips | 2 comments»