Posts Tagged ‘clarity’

Communication 101

A commenter on my blog sent me this little morsel:
A project manager was running a piece of work with a geographically dispersed team. The team leader was tasked with communicating some bad news to the team members in another city, so he phoned them all and had a conversation with them.

A couple of weeks later, during a tele-conference with the whole team, this piece of bad news was raised. There… » Continue

August 30 2007 | By Rowan | Tagged: attitude, clarity, Communication, empathy, listening | 5 comments»

Learn to Finish Conversations Well

We managers can get ourselves into far too many situations where we unwittingly set others up for disappointment because we haven’t learned to finish our conversations well.

Last week I encouraged you to add The Daily Five Minutes (D5M for short) to your management toolbox because it creates more workplace conversations. The intention of the D5M is to give your staff the gift of your attention, five minutes on… » Continue

March 8 2007 | By Rosa | Tagged: agreement, clarity, Communication, conversation, D5M, Daily5Minutes | 2 comments»