Posts Tagged ‘attention’

How to Be a Good Neighbor In an Attention Economy

These days, everyone has too much on their minds. Gone are the days when woke up, went to the factory, put in your time, came home, and sat down with a selection from the three TV shows on that night. Gone, too, are the days when a long-distance call from grandma in Wisconsin was an event, something to look forward to and to put everything on hold for. Or… » Continue

March 3 2008 | By Dustin | Tagged: attention, Communication, email, interruption, promotion | 11 comments»

Readers Respond: Your Stumbling Blocks

About 10 days ago, I accidentally posted a question I had meant to schedule for later this month, and as I’m coming to expect, your responses really got me thinking. The question was simple: What one big productivity block do you most struggle to overcome? But the issue it raises — how can we keep ourselves on track? — is really complex, and speaks directly to why… » Continue

January 14 2008 | By Dustin | Tagged: attention, focus, health, procrastination, review, strength, vision | 7 comments»

Get an MBA - Masters in Business Attention

Back around the 1920’s, Universities rose to the challenge of the new industrialized era by starting to churn out MBA faster than you can say assembly line. For nearly a hundred years, MBA’s have ruled the corporate roost, strutting their knowledge of organizational behavior, finance, operations and in general how the real world of real business really worked.

Now, for most people who live, play, find mates, make dates… » Continue

November 1 2007 | By Bob | Tagged: attention, course, mba | 7 comments»

Getting Attention by doing a Good thing

In our era where there’s a million new things on the web everyday competing for attention, how do you get attention? Do Good.

Take for instance Collis Ta’eed, an Australian freelance web designer, who like just about every other web designer started one of those Web 2.0 sites. Nice, but nothing special, just another blip on the swiftly flowing information river. He decides to do something Good.

He creates out of nothing… » Continue

October 15 2007 | By Bob | Tagged: attention, blogging, good | 3 comments»

5 ways to reclaim some of your attention.

A few weeks ago after realizing here just how many hands were in my attention wallet, I put at the top of my GTD projects list a new project: Reclaiming my attention. I suspect it’s going to be one of those long projects - there are so many people, companies, causes, information sources and things out there, all wanting slices of your attention until you have nothing… » Continue

May 29 2007 | By Bob | Tagged: achievement, attention | 2 comments»

I want my attention back

A long time ago, I had most of my attention. I could spend it on work, on friends and family, on a sunset after a perfect day at a beautiful beach, on what I want to do, on myself. When it came time to produce an application, work with a client or take a class I could rest assured I had enough attention in the bank to cover it… » Continue

May 15 2007 | By Bob | Tagged: attention, decision-fatigue | 11 comments»

The Smiling Customer is You!

Lifehack for the day: Make your customer service experience vastly better for only the cost of your attention.

Here’s an example.

In meeting the demands of my coaching business, I fly inter-island frequently between four of Hawaii’s larger and most populated islands. I’ve racked up enough miles to normally access the up front aisle seat selections with my online bookings, and my road warrior habits are pretty fine-tuned at this point; I’m… » Continue

December 14 2006 | By Rosa | Tagged: Aloha, attention, customer-service, engagement | 6 comments»

Opening Your Mind

There’s a common saying that human beings were given two ears (and two eyes), but only one mouth to show that they should listen (and look) at least twice as much as they speak. I think that for managers and leaders that ratio is far too low. Looking and listening should happen maybe ten or more times for every time you open your mouth to make some pronouncement or decision… » Continue

August 21 2006 | By Adrian | Tagged: achievement, attention, attitude, habit, information, knowledge, leadership, listening, looking, Management, office-politics, organization, people, performance, questions, slow-leadership, success, work, work-life, working, worklife | 2 comments»

Winning Customers. . . and Keeping Them Too

It’s widely accepted that customer service is probably the most important way for any business to differentiate itself in what is now a global, commoditized and hyper-competitive business world. When competitors can replicate your products or services, and undercut your pricing, about the only thing they cannot do as quickly is to reproduce the image you have already established in your customers’ minds and the loyalty it wins for you.

It’s also… » Continue

July 24 2006 | By Adrian | Tagged: attention, client, Communication, corporate-culture, customer, customer-service, customers, growth, Management, organization, relationship, selling, winning, work, workflow | 2 comments»

Slow Down to Win Customers

Winning new customers and keeping current ones happy isn’t helped by trying to work too fast. Customers are rarely as impressed by sheer speed as they are by clear evidence that you are trying to understand their real needs and make sure you can deal with them fully.

The easiest way to make anyone feel special is to give them your time and undivided attention. By slowing down, giving each customer… » Continue

July 17 2006 | By Adrian | Tagged: achievement, attention, business, Communication, focus, listening, Management, performance, Productivity, selling, work, workstyle | 4 comments»

Law of Lost Attention

In Scott Berkun’s recent article, Attention and Sex, Scott urges us not to spread our attention. In modern society, everything tends to grab our attention, we are trained to be multitasked. However Scott says how we spend our attention changes the value of what we spend it on:

… The danger of misguided attention is this: how we spend our attention changes the value of what we spend it on… » Continue

March 22 2006 | By Leon | Tagged: attention | 1 comment»

Pay Attention at the Computer

Katie Harfner from the New York Times talks about attention and distraction with technology. Operating System makes us easier to multitask, but this also makes us to be more distracted than ever. There are many researches that mentioned by Katie which involve OS and applications features and behaviour that can distract you:

… When scrolling up and down a document on a computer screen, for instance, he said, some software causes… » Continue

February 10 2006 | By Leon | Tagged: ADD, attention, Technology | 1 comment»