The Perfect Mess
In an interview with Michael McLaughlin published in The New Writer’s Handbook (2007), Eric Abrahamson, co-author of A Perfect Mess: The Hidden Benefits of Disorder, says
Your mess is perfect when it reaches the point at which, if you spent any more or any less time organizing, you would become inefficient.
When we see a perfectly clean, organized office, with it’s sleek glass-topped desk and a white MacBook centered perfectly atop the desk’s vast emptiness, we might find it cold, sterile, oppressive even. It’s not a coincidence that the Death Star’s halls are clean, white — and cold!
On the flip side, when we see an office with a desk buried under mountains of paperwork, with trash bins overflowing and computer cables snaking haphazardly across the room, we often find it overwhelming, disgusting even — and rarely think well of its owner!
For most of us, there’s a “sweet spot”, somewhere between the Death Star and the garbage dump, where everything we need (and nothing we don’t) is close at hand, where the minimal amount of work yields the maximum gain. Where that sweet spot is will, naturally, be different for each of us — and finding it is often made difficult by confusing clutter with messy perfection, or by confusing laziness with efficiency.
The Oppression of Organization
Too much organization, especially for creative people, can be stifling. One reason is that organization often stems not from our particular workspace needs but from moral and social judgments imposed on us (and internalized) externally. That is, we feel the need to organize to meet social standards that may not have anything to do with our own needs.
Messiness in Western society is associated with a lot of negative things. Clutter, disorder, messiness is associated with dirt, disease, and filth. Messiness is considered inhuman, uncivilized — remember Mom telling you your room was a “pig sty”?
It’s also associated with laziness, the greatest of sins in a Western mindset guided by the Protestant work ethic. While we might feel that our work takes priority over cleaning up, there’s a part of us that will always feel that we should be doing it all — that not cleaning up is a sign of sloth, no matter how much other work we’re getting done in the meantime.
Messiness is also a class issue. Middle-class reformers have always advocated lives of zen-like simplicity to their working-class charges. (In the 1910’s and ’20s, they would set up model homes in poor tenements showing workers and immigrants how a “proper” home should be kept — plain furniture, no curtains, open cupboards, hardwood floors, and bare walls were the norm, in contrast to the mish-mash of overstuffed furniture, cheap posters and wall calendars, heavy curtains, and multiple rugs the immigrants and workers preferred.) Wealthy people look down on the nouveau riche who stuff their homes with Baroque furniture, Persian rugs, and glod-trimmed everything. Non-clutter is the foundation of Apple’s success — among well-off, professional, upper-middle-class social elites (and their emulators).
But there’s a cost for this kind of neatness, a point of diminishing returns beyond which more time spent organizing and cleaning means less time spent getting work done. This is especially true when workers (and I’m including the work of family, home life, and hobbies here as well as the work we do for our jobs) “borrow” systems that are advocated by professionals as “gospel” but do not truly reflect the individual’s working life or personality. As it happens, a great many highly organized people are no more able — and even less able — to find the things they need, when they need them, than the chronically messy.
The Cluttered Mind
On the other hand, keeping up some kind of order is not without value. As every craftsperson knows, tools and supplies that are tossed around haphazardly become broken or damaged, which means they aren’t able to do their work even when they can find their equipment. Spending time looking for some item you need right now is no fun, and surely inefficient.
Messiness can also indicate underlying psychological blocks. People who refuse to clean up after themselves or to put things “in their place” might well be acting out retained resistances to an overbearing parent or schoolteacher whose daily involvement in their lives is long past. Or they may be using their mess as an excuse to not get things done — because they don’t know what to do with themselves if they finish. Or they may act out of the unconscious fear that if they got everything in order, they’d have to start dealing with more troubling aspects of their lives.
And messiness can be anti-social. Having a messy office can keep you from working well with others, even if you have no trouble working in it. Having a messy home can prevent you from inviting others into it — or others from accepting such invitations. Our mess can become a barrier to — or, in some cases, insulation from — interacting with the rest of the world.
Making the Perfect Mess
The trick, then, is to find the balance point between too much organization and too little. Where, exactly, that balancing point is will differ for each person, depending on their personality, their career, their family life, who they interact with, and a variety of other factors. There are, though, a few questions you can ask yourself to figure out where that balance point is for you and what kind of work you might need to do to reach it. You might want to think them through a few times for different contexts (e.g. office, kitchen, living area, garage/toolshed, etc.)
- What are your organizing strengths? What do you do extremely well? Are there areas where you’re very organized, maybe related to a hobby or other specific activity? For instance, I play guitar, and all my musical equipment is always in one of two places, everything gets put back when I’m done, everything is well-maintained.
- What are your organizing weaknesses? In what part of your life are you always scrambling? What activities are the least efficient for you? In my case, I’m a bad filer — there’s something in me that says I can only file when I’m done with something, so if there’s a chance I might use it, it needs to stay out.
- What do you like most about whatever space you’re thinking of?
- What do you like least about that space?
- How would you feel if the space was completely clean? How would you feel if it were in complete disarray
- What three things do you regularly need that you can’t find?
- What could you do to make those three things more findable?
- What in your life do you have no problem finding? What is it that you always put back in an assigned place, or always know where it is even if it’s in a cluttered place? What is it about that thing or those things that make knowing its/their whereabouts important to you?
- What are the first three things you would clean if you knew an employer or client would be visiting you tomorrow?
- What piece of cleaning have you been putting off for a while? Why do you think you’ve resisted cleaning up just that one area?
- What are the tools you always need to have within arm’s reach?
- What else is within arm’s reach that you rarely or never use?
- How would you describe your space to someone you’d hired to help you get organized?
- How would you organize your space if you had been hired to organize it?
Like I said, there are no right or wrong answers, here. The idea is to help you find that comfortable medium, where the things you need are at hand and the things you don’t need are out of the way but still findable. I think most of us spend a lot of energy maintaining a “mental map” of our space, and I strongly believe in “off-loading” some of that work to well-designed systems — but there’s no use in doing that if you end up spending the same amount of mental energy maintaining your mental map of how the system works!
Instead, if you can figure out the “sweet spot”, you can focus on “nudging” your system back towards it. This is far preferable to the kind of worry and anxiety the prospect of a “clean sweep” can create in us. Don’t, however, confuse comfort with effectiveness — we humans can get used to just about anything (there are people who mentally collapse when removed from prison, hostage situations, even concentration camps!) but that doesn’t mean that it’s the most effective way for us to live.
Take some time to ask — and answer — the hard questions to produce an organizational system that works most effectively for you. That means that it does the most it can do with the least amount of energy — both in physical labor and in mental anguish.
WRITER'S BIOGRAPHY
Dustin Wax
Dustin M. Wax is a contributing editor and project manager at lifehack.org. He is also the creator of The Writer's Technology Companion, a site devoted to the tools of the writing trade. When he's not writing, he teaches anthropology and women's studies in Las Vegas, NV. His personal site can be found at dwax.org.
ARTICLES BY THIS WRITER »

Comments
Hayden Tompkins says on February 27th, 2008 at 10:14 am
I can just see the husband clutching this article to his bosom in anticipation of showing it to the wife!
I am the child of a hoarder and have worked for some of the most disorganized attorneys - I have heard it all. “I know where everything is”, “I’m making progress”, “this is my system”.
No offense, but it usually is BS.
I don’t think people need ’systems’ per se, but if they have a completely disorganized office - they have too much stuff.
The reason I am organized is because I do not have a very good memory and I work for people who expect you to know what you did with a piece of paper 3 months ago.
I have noticed that people with messes tend to have pretty good memories, which is the ONLY way their ’system’ works.
Jacki Hollywood Brown says on February 27th, 2008 at 10:42 am
“The idea is to help you find that comfortable medium, where the things you need are at hand and the things you don’t need are out of the way but still findable.”
This is a true statement. We must bear in mind however that we never live or work “alone”. The systems that we put in place must be effective for all who use them (either in the home or the workplace).
Kaitlin says on February 27th, 2008 at 11:03 am
this is so true. my mother, who is a neat freak, is constantly telling me how cluttered my desk area is. But I know where everything is, and if things are way too organized, I can’t focus. A space needs to look like it’s a workspace for me to work in it.
dani says on February 27th, 2008 at 11:20 am
“Spending time looking for some item you need right now is no fun, and surely inefficient.” …This is so true I could cry.
Imagine the situation Hayden Tompkins brought up, and you have to hunt down a piece of paper on which you wrote 3 months ago, lets say, a password.
In this case what you really need is a system that “does the most it can do with the least amount of energy.”
Who said “password manager?”
http://tinyurl.com/37b6cw
This is a time-saving tip I learned working for PassPack. Hope it’ll help other people too.
dani
Dustin Wax says on February 27th, 2008 at 11:22 am
Hayden: If someone’s mess is at the point that it becomes a hindrance, then yes, they’ve got a problem. But you say something interesting: “The reason I am organized is because I do not have a very good memory and I work for people who expect you to know what you did with a piece of paper 3 months ago.”
So someone with a good memory, or someone whose work doesn’t demand good record-keeping, that person might have different needs than you. And that’s the point — not to give people permission to wallow in their own mess, but to find the middle ground where your space *functions* without creating anxiety or even resistance. (I know how uncomfortable I feel when I’m in a perfectly clean, out-of-Architectural-Digest home, and it’s not a creative feeling!)
Jacki: Like I said, messiness can be anti-social. I’d say that if your mess is affecting other’s ability to work, then it’s not a *functioning* mess — and, again, work is being wasted on dealing with the consequences of the mess that could be used getting stuff done (or goofing off).
Kaitlin: One of the things Abrahamson said in the interview that sparked this post is that for creative people, clutter can be productive, because it surrounds them with random associations. In a perfectly clean, rigidly organized space, there are no associations except those you have created in organizing the space — and since you likely followed some outside expectation of what “organized” looks like, they’re not even *your* associations.
All: I’m not *against* systems, here, by any stretch. I’m against the notion that there’s *one* system that can or should work for everyone, and that only a perfectly clean space can be a productive one. A “perfect mess” is a much different kind of thing than an imperfect one!
Ivan says on February 27th, 2008 at 12:49 pm
“Messiness” has indeed been associated to creative people, even geniuses. Of course, this doesn’t necessarily mean that messiness itself causes the creativity, but it’s a reflection. In other words, it’s a ‘correlation’ relationship instead of a ‘causal’ one. I hope I made some sense…
CBA says on February 27th, 2008 at 3:30 pm
If a cluttered desk is the sign of a cluttered mind, what is the significance of a clean desk? - Laurence J. Peter
My workspaces are organized, but only so many things can be stacked in a certain place before it becomes cluttered. So clutter seems to be where I live. ‘Messy’ to me is when there are so many things lying around that physical things become difficult - like having no room on a desk for a glass of water.
Conn says on February 28th, 2008 at 1:15 am
It seems to me that the extremes are always wrong, either Absolute Order or Absolute Mess.
Conn.
mea says on February 28th, 2008 at 3:02 am
Great post on improving your concentration. I am a student and I used to have concentration problems. Affected my grades greatly. I found a webbie that has helped me to overcome this prob and thought i might as well share it with you. It’s at http://www.attention-deficit-disorder.net . Great website.
James says on February 28th, 2008 at 5:55 am
Balance is the key to everything. Despite enjoying organization and de-cluttering I know how far to take it. Everything has its place now and I can find what I need but my place is still not “perfect”. However to take it to that stage would give me no extra benefits.
James, Organize IT
John says on February 28th, 2008 at 11:23 am
I call BS. This is the extended delusion disorganized people spin for themselves to rationalize their mess. Around them you’ll inevitably find other people paying the price for their laziness (”Can you send me that email again? I can’t find it.”, “Sorry, I can’t find my notes from that meeting that I forgot to invite you to.”, “Can you send me a reminder to do X on day Y?”, “I can’t find that book you loaned me.”, etc.).
Dustin Wax says on February 28th, 2008 at 11:49 am
John: That sounds like a dysfunctional mess to me — far from perfect!
Meg says on March 3rd, 2008 at 7:22 pm
As a matter of fact, I do know where that piece of paper is from 3 months ago!
I use my variation of GTD, up to the point where I realize I’m more worried about following its rules rather than just dealing with my stuff. There comes a point where I’m wasting time becoming MORE organized. My own personal goal is to know where I put stuff and to have other people understand my system so they know where to look for it.
Unfortunately, I spend a lot of time looking for stuff lost by other (disorganized) people. I think it’s a disrespect of my time when others don’t bother to be organized in some fashion because “someone else will always find it” anyway.
Rebecca says on March 16th, 2008 at 7:53 am
I like the idea of “functional mess.” I often say, after I “clean” that I have the hardest time finding things. I think that is largely because my visual memory is quite good (not quite photographic, but close), making the “wrong” place the “right” place in the picture I have in my mind.
I am organized, by most people’s standards…but there are elements of “messy” around, enough so I know I’m not working in isolation from the rest of my life.