How to Negotiate with Car Salesmen and Get the Best Deal
February 3 by Julie McCormick in Money | 88 Shares

Like lawyers and dentists, few people actually enjoy having to deal with car salesmen. They’re a necessary evil that often leave consumers with a bad taste in their mouths because of the tactics they employ to get people to purchase a new vehicle. Coming out of the negotiations with a new car and a great deal on it can happen, if you go about things the right way.
Secure Financing Ahead of Time
When you’ve decided that it is time to buy new vehicle, instead of heading straight out to the dealership, visit your local credit union or bank and secure financing in advance. Car dealers make a lot of their profit on financing deals, and you can save a lot of money by getting your auto loan through a reputable third-party ahead of time. Once you’ve done this, you’re ready to head out to the dealership and take a look at the vehicles, although it is a good idea to do some research in advance and figure out which ones you might be interested in.
Go In Well-Rested
You’ll want to make sure you’re well-rested on the day that you go to pick out your new car. Don’t go when you’re rushed or overtired, or after a long day at work. You need to be 100% there mentally if you want to come out of it with the best deal possible.
Ask to See the Invoice
Once you’ve found the car you’d like to purchase and the dealer takes you into his office or cubicle to begin the wheeling and dealing, ask to see the invoice. This will tell you all kinds of information about the car, but most importantly, how much the dealership paid for it. Keep that figure in mind as you negotiate what you’re willing to pay. Sure, they’re going to make a profit, but knowing that number can help you lead negotiations in the direction of minimizing their profit and lowering your overall cost.
Just Say “NO”.
The first thing that you need to know when it comes to negotiating the price of the vehicle you’re interested in purchasing is that “NO” is your best weapon. Arm yourself and be prepared to use it, possibly even multiple times. Don’t let them strong-arm you or sweet talk you into something that you would not be comfortable with. Take a cue from my 18-month-old toddler and say it like you mean it (head shake optional).
Let Them Come at You With an Offer
The dealer will ask you some basic information about yourself, such as your name, address, and so on. Answer honestly. Most will start off the price negotiations by asking you how much you’d like to pay per month. An appropriate answer to this question that will throw them off their game is “I’d like to pay zero.” You might get a chuckle or a “wouldn’t we all” type comment before the salesman resumes his attempts to get you to provide him with a magic number that you’d be willing to pay them each month for the privledge of driving the vehicle of your choice. They might ask you what you are paying now. If your car is paid off, answer “Zero.” If you are still making payments, give them an honest answer. Do not make the mistake of giving them a price you’d be willing to pay each month.
For your best chances at scoring a good deal, make them come at you with an offer. No salesman would tell you that the amount per month you’re willing to pay is a lot higher than the deal that you could possible walk away with. Car salesman get a minimal salary for hanging out at the dealership, but can make their riches in the commission they earn by selling cars. Their goal is to maximize their commission and the profit for the dealership. Your goal is to minimize their commission and the profit they make to get the best deal on your new vehicle. Get them to give you a number, and when they do, it’s time to begin negotiating.

Bring an Extra Set of Keys
If you will be trading in a vehicle to help offset the cost of the new one, don’t leave home without taking two sets of keys with you. One tactic that dealers try to employ during the negotiations process is to look at your car and then kidnap your keys. If you bring along second key they can’t hold you hostage. Just make sure to give them the key that is a cheap copy, not one with a fancy key-fob or remote. The idea is, if negotiations go sour and they try to hold you captive while hanging on to your keys, you can walk right out the door without having to worry about getting the key back. They’re not expecting this, and will chase after you with promises of a better deal.
Inform the Salesman That You Already Have Financing & Finalizing the Deal
Do not, I repeat, DO NOT inform the salesman in advance that you’ve already secured financing. Keep this a closely guarded secret until the time is right. If they know that you already have financing, it will change the way they deal with you. The time to make the big reveal is once you’ve agreed on the final price of the vehicle. Your credit union loan or other third-party auto financing will likely have better rates and terms than what the dealer is offering. At this point, pull out your calculator and utilize your financing details to figure out how much you’ll be paying in the end. More than likely, it will be less than what you would have paid had you used dealer financing.
Conclusion
Follow this advice and I guarantee that you’ll walk out of the dealership with not only a new car, but also the satisfaction of knowing that you got the best deal you could have gotten. It feels a lot better than getting screwed out of hundreds or thousands of dollars.











There is some good advice here, but you really need to play off dealerships against each other. After all, they are just selling a commodity. Additionally, the material you can get for Consumer Reports for a small fee or from fightingChance.com can help you determine what a realistic price is. Every dealership makes low or no-profit sales every month. You just want to be one of those sales.
I work at a new car dealership, but I am not a salesperson. Although all of this information and advice is seemingly accurate, one bit of info is missing. Generic model dealers, I.e. Toyota, hyundai, mitsubishi, suzuki etc, the commission on every model, is under 150. Seeing the amount of work that goes into selling a new vehicle, the commission is not worth it. The sales people (not all, trust me!) Are looking to help you out. They crave customer retention. It seems people have a misconstrued thought surrounding sales people, not all of them are there to rip you off. The only department I would strongly suggest having your guns ready for is the Financing department. Not entirely simply just financing (although, they are able or have a better chance of getting a customer approved for a loan than an individual going to their bank, even if the rates are seemingly higher) I would strongly suggest paying serious attention to warranties. Get the facts before purchasing. Especially the ones that reassure if unused, will return all of your money. This is a sales tactic used to buy an additional warranty on top of your power-train or bumper to bumper. You will in fact use this warranty, knowingly or not. Overall, great tips to be a successful shopper! Find a dealer that works with what you’ve got, not asking you to work around them. Good luck & happy shopping!
I am in the process of buying a 2009 my credit isnt the best so I am at the mercy of the finance dept to get me aprroved. I wanted to say the salesman that I am dealing with genrtlly seems like a nice guy and very honest. He made a comment about him wanting to sell the car more than we wanted to buy it, haha We all laughed. There is no point to this comment just that i thought all car salesmens were snakes untill I met a nice one. Could this all be an act to rip me off? maybe lol but he seems nice enough.
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Good tips. When I am buying a new car, I play of one brand against another and get 5 quotes for distant dealers before I even enter the local dealer, so when I negotiate I have the best deal already
Shut up.
Die
Read in a book about negotiations the following: make up your mind about make/model/year/etc and call all the dealers in X mile radius and tell them the details of the car you want to buy. Tell them to call you back by 5pm with their best offer. You won’t tell them offers of the other dealerships, so they have to offer the lowest price possible. You will go to the dealership at 5:30 that offers you the lowest price, cash in hand. They get only one chance, no further negotiating. If you arrive at the dealership that offered you the car for the lowest price, and they try to talk up the price, leave and go to the next on the list.
It will not make you friends with them, but a car is normally a once off buy so you don’s care…
Yes, yes and YES! These tips go great with the ones I read in this book – I will save money when I buy a car! http://amzn.to/ihPi29
These are key points that a car salesman should also be aware, at least help them to get more sales by being not a typical car salesman..
Financing a new car is likely the worst financial move a human being could make, aside from standing under a cold shower ripping up $100 dollar bills :)
Here’s the math:
Deprecation rate on a new car (on average):………. -25%
Cost of Money (Interest Rate):……………………….. -6%
Total……………………………………………………….. -31%
So you’re losing about 26% *per year* on it.. and within 3 years your money is more or less gone..
This is a scary thought for what is typically a family’s biggest expenditure, aside from their home..
It’s much better to purchase a gently used car (say 2 years old).. typically from the first owner.. for cash
I know.. buying what you can afford.. strange concept, huh?
Great tips, but I would suggest bypassing the negotiating sessions and go with the “Email Attack” specified in FightingChance.com . I have no affiliation with them, but I’ve used this method for our last two cars and saved thousands of dollars. If you’re buying a new car, you basically get fleet managers and dealerships competing with each other. The car-buying process becomes – dare I say – fun.
Interesting how they have a set of house keys and not car keys in the article… Found it amusing…
I used to work in the internet department of a Toyota dealership in the Washington DC area. We had something like 13 Toyota dealerships in the DC/Baltimore area. If you know what make/model/trim you want, your best bet is to request quotes from several local dealerships over the internet. We would routinely give quotes that people would negotiate for a few hours to get. I would give 100 quotes per day and if I was even a couple hundred over the next guy I would never hear from someone again. This obviously doesn’t work as well in an area with one or two dealerships but I had customers from less densely populated areas drive in from 3-6 hours away because they could save $1000-2000 over what the local dealerships was offering. I helped my Aunt buy a Toyota at another local dealership for $1500 less than the dealership in Atlanta offered and she got an extra $1000 on her trade in (we didn’t have the make/model/color and the model she wanted (Celica) was being discontinued so I couldn’t match). She figured $2500 was enough money to drive up 10 hours, stay for the night and drive back. I had a friend successfully use this method in LA to buy a Honda CRV and helped a friend in the DC area buy a VW Jetta the same way. Make sure you request the out the door price from the dealership, which should include all fees and taxes.
i may be crazy but i’ve never brought my car to trade in. my reasoning is that i think the used car is where dealers make their money. so, i just say i’m not trading in — negotiate my best deal and then come back in a day or two and say, you know i think i will trade my car. how much will you give me for it? i found out! ZERO so, i sold my car myself. (it was not a junker at all!)
i may be crazy but i’ve never brought my car to trade in. my reasoning is that i think the used car is where dealers make their money. so, i just say i’m not trading in — negotiate my best deal and then come back in a day or two and say, you know i think i will trade my car. how much will you give me for it? i found out! ZERO so, i sold my car myself. (it was not a junker at all!)
Sometimes it’s hard to make a deal with salesmen because they have this nature of blabbering about good service, product, etc, and not giving you a chance to refute. And because you get tired of listening, you agree immediately. Thanks for the tips!
I thought this blog was superb and everything that you referenced to was quite relevant to the cause. Cheers.
This article was great and really helped me. An even better way to be able to negotiate – check out this awesome San Fran based company called Social Fluency. They teach essential communication skills to help men and women better interact and connect (and assertively negotiate) with each other. Check them out socialfluency.com and shoot them an e-mail.
Seriously, changed my life!
This is really some of the most base advice I have ever read about buying a car. I mean “go in well rested” is one of the topics? really?
Car dealers have perfected the car negotiation process and although some of this has merit, you really must look up the vehilce cost on http://www.edmunds.com and learn how car dealers operate from http://www.hoopdi.com but telling the salesman you want to “pay zero” will really just make things worse.
For anyone who’s taken finance in college, dig out that finance calculator and brush up on its use. Pulling that out during any any major purchase requiring financing is “like pulling out a crucifix in front of a vampire” (to quote my finance professor). A common tactic is to get you to pay more than you want to by tweaking the length of the loan. A finance calculator, properly used, allows you to see your true end cost, which can be quite a shocker. So know not only how much you want to pay each month but what total cost is acceptable to you because this will determine how long you want to finance. And, most importantly, don’t let your emotions get involved. Be ready to walk if the price isn’t right. Unless you’re buying a collector car you’ll find another one at the right price (assuming your price is reasonable).
I like the very last part of this tip segment. I talked to a dealership eight hours away for a car, he told me they could drop the price to 13900, from 14900. I go to my bank tell loan officer, emailed the dealer back and he sent a secure agreement to my bank for 15000. I called him on this and he swears he miss read the email and thought that I was talking about financing through his company. So the price of the car was to stay the same and they threw in the extra dealers fee which I feel should have been included into the final price. They also tried saying someone from delaware was looking to buy the car at 14900 at the same time I was a my bank with my loan person.
It looks like I will soon be buying a Sequoia. As it turns out, my mother is interested in a new camry. I figure that this may be to our benefit when we go to buy. I am not sure how to best take advantage of this.
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