August 28th, 2009 in Featured, Management

Ten Great Ways to Crush Creativity

Ten Great Ways to Crush Creativity

Leaders have more power than they realize. They can patiently create a climate of creativity or they can crush it in a series of subtle comments and gestures. Their actions send powerful signals. Their responses to suggestions and ideas are deciphered by staff as encouragement or rejection. If you want to crush creativity in your organization and eliminate all the unnecessary bother of innovation then here are ten steps that are guaranteed to succeed.

1. Criticize

When you hear a new idea criticize it. Show how smart you are by pointing out some of the weaknesses and flaws which will hold it back. The more experienced you are, the easier it is to find fault with other people’s ideas. Decca Records turned down the Beatles, IBM rejected the photocopying idea which launched Xerox, DEC turned down the spreadsheet and various major publishers turned down the first Harry Potter novel. The same thing is happening in most organizations today. New ideas tend to be partly-formed so it is easy to reject them as ‘bad’. They diverge from the narrow focus that we have for the business so we discard them. Furthermore, every time somebody comes to you with an idea which you criticize, it discourages the person from wasting your time with more suggestions. It sends a message that new ideas are not welcome and that anyone who volunteers them is risking criticism or ridicule. This is a sure fire way to crush the creative spirit in your staff.

2. Ban brainstorms

Treat brainstorming as old-fashioned and passé. All that brainstorms do is throw up lots of new ideas that then have to be rejected. If your organization is not holding frequent brainstorm sessions to find creative solutions then you are not wasting time on new ideas. Instead you are sending a message to staff that their input is not required. If people insist on brainstorm meetings then make them long, rambling and unfocused with lots of criticism of radical ideas.

3. Hoard problems

The CEO and senior team should shoulder the responsibility for solving all the company’s major problems. Strategic issues are too complicated and high-level for the ordinary staff. After all, if people at the grass-roots knew the strategic challenges the organization faces then they would feel insecure and threatened. Don’t involve staff in serious issues, don’t tell them the big picture and above all don’t challenge them to come up with solutions.

4. Focus on efficiency not innovation

Focus solely on making the current business model work better. If we concentrate on making the current system work better then we will not waste time on looking for different systems. The current business model is the one that you helped develop and it is obviously the best one for the business. After all, if the makers of horse drawn carriages had improved quality they could have stopped automobiles taking their markets. The same principle applied with makers of slide rules, LP records, typewriters and gas lights.

5. Overwork

Establish a culture of long hours and hard work. Encourage the belief that hard work alone will solve the problem. We do not need to find a different way of solving a problem – rather we must just work harder at the old way of doing things. Make sure that the working day has no time for learning, fun, lateral thinking, wild ideas or testing of new initiatives.

6. Adhere to the plan

Plan in great detail and then do not deviate from the plan regardless of circumstances. ‘We cannot try that idea because it is not in the plan and we have no budget for it.’ Keep to the vision that was in the plan and ignore fads like market changes and customer fashions – they will pass.

7. Punish mistakes

If someone tries an entrepreneurial idea that fails then blame and retribution must follow. Reward success and punish failure. That way we will reinforce the existing way of doing things and discourage dangerous experiments.

8. Don’t look outside

We understand our business better than outsiders. After all we have been working in it for years. Other industries are fundamentally different and just because something works there does not mean it will work here. Consultants are generally over-priced and tell you things you could have figured out anyway. We need to find the solutions inside the business by working harder.

9. Promote people like you from within

Promoting from within is a good sign. It helps retain people and they can see a reward for loyalty and hard work. It means we don’t get polluted with heretical ideas from outside. Also if the CEO promotes people like him then he can achieve consistency and succession. It is best to find managers who agree with the CEO and praise him for his acumen and foresight.

10. Don’t waste money on training

Talent cannot be taught. It is it a rare thing possessed by a handful of gifted individuals. So why waste money trying to turn ducks into swans? Hire our kind of people and let them learn our system. Work them hard, keep them focused on our business model and do not allow them to fool around with crazy experiments. Workshops, budgets and time allocated to creativity and innovation are all wasteful extravagances. We know what we need to succeed so let’s just get on with it.

WRITER'S BIOGRAPHY

Paul Sloane

Paul Sloane is an author and speaker on leadership, innovation and lateral thinking. His most recent book is The Innovative Leader. He helps organizations improve innovation, creativity and leadership. He is the founder of Destination Innovation. He has written 15 books of lateral thinking puzzles and hosts the lateral puzzles forum.

ARTICLES BY THIS WRITER »
Don't want to miss any related posts like there? Subscribe to our feed!

Comments

  • jonas says on August 28th, 2009 at 11:00 am

    I’m confused. Promoting people from within is bad? The whole wording and consistency with the theme is confusing. Will a company succeed in crushing creativity if it does this?

  • Christian says on August 28th, 2009 at 11:39 am

    While I agree with all of the posting, it’s hard not to overwork or focus on creative functionality. Placing a link on my site to this post if you don’t mind. I find it to be a very good article.

  • Dr Wright says on August 28th, 2009 at 12:16 pm

    NO training and being critical is a big one. There is a lot of talent in every organization, if you don’t see it, you are not looking at them the right way.
    Dr. Letitia Wright
    The Wright Place TV Show
    http://wrightplacetv.com
    http://www.twitter.com/drwright1

  • Pamela says on August 28th, 2009 at 12:23 pm

    Great article! I was highly amused.

  • Jamie says on August 28th, 2009 at 12:26 pm

    While this is a relatively good post, it’s also a little too idealistic. If you let “idea people” just sit around all day pitching new things, they’ll never find out what kinds of ideas succeed and fail because they never see things through. Likewise, they’ll never learn that a business can’t put infinite resources if they only think of innovation and not efficiency.
    Criticism is not inherently bad, and neither is rejecting ideas. There is something wrong with rejecting all new ideas, of course – but that’s a poisoned environment that’s doomed to fail anyway.
    A business needs to retain balance between these points and their opposites to succeed.

  • Erin says on August 28th, 2009 at 12:31 pm

    Well thought out post. I have worked several jobs and changed careers a couple of times. A leader can take a samll group of average people and absolutely move mountains, a controlling manager can put them in chains and making any job unbearable. I have worked for both. Great advice today.

    In running lean in our attempt to compete on price with foreign companies who don’t pay living wages to employees, we have lost the art of leadership in our American manufacturing environment. We used to have mid-level managment. These were the corporals and sargents in a military structure. They lead, rallied, listened, innovated, brainstormed and garnered wisdom from being near the trenches. They are gone as are many American jobs. Thanks.

  • Ray says on August 28th, 2009 at 3:29 pm

    I disagree somewhat with #7, because that helped lead us to the CEO pay debacle we have at the moment. A CEO leads a company into destruction through his blurred “vision” and then gets a golden parachute in the hundreds of millions of dollars while all of the ordinary staff hits the unemployment line. I would rewrite that with reward success down the line, but tolerate some failure. You don’t want to create an environment where failure is rewarded, and that’s what we’ve done in the past 2 decades in the USA and beyond.

  • Stephen R Ward says on August 28th, 2009 at 4:39 pm

    One of those insightful I-laughed-and-then-I-cried-posts. Beautifully written; but it brought back painful memories of a company I once worked for that seemed to have these points at the core of its mission statement… — which is undoubtedly why it failed! Thank you.

  • Nora McDougall-Collins says on August 28th, 2009 at 6:50 pm

    Great article!
    I worked for a company that created a mess created by #3, when the “National Sales Manager” decided to create a database for everyone else to use without talking to anyone (except the GM) about what data was needed. The database only served his needs and created a ton of work for everyone else. I designed a second database, after asking everyone what their data requirements were. Of course, we then had to maintain two databases, but at least everyone got what they needed!

  • Tuism says on August 29th, 2009 at 3:07 pm

    Great article, I’m confused as to how some people can confuse this as is written as a how-to rather than a tongue-in-cheek how-not-to!

    It’s as much about company situation as it is a personal thing.

  • Hans says on August 29th, 2009 at 3:21 pm

    Oh how many times I wanted to tell my boss these exact points.

    And I’m in an industry where you _have_ to be creative to do anything at all… but people are still getting crushed here…

  • Joanne Maly says on August 29th, 2009 at 4:35 pm

    Paul,
    During my career, I too have disappointingly watched creativity snuffed at its first breath and then — after a few unsuccessful tries — the ideas ‘just stop coming’ and routine and repetition becomes the tiresome norm. Sad.

    Thanks for the reminder today to foster “imaginativity.”

  • Daniel Lieberman says on August 29th, 2009 at 9:09 pm

    Thank you, Paul. These are so true. I spent most of my life in a family business that lived – and died, ultimately – by these rules. It’s so easy to crush the life out of people; it’s so important for managers to learn to nurture them.

  • Bob Dunn says on August 30th, 2009 at 9:02 pm

    Hey! I worked for those guys about four times!

  • timgray says on August 30th, 2009 at 9:10 pm

    Problem is most of this is the direct opposite of what they print in CIO magazine and other trade rags that misinform more than actually inform.

    The typical PHB will latch onto anything he sees in a trade rag magazine mailed to him and they typically “poo-poo” anything online or told to them from the research firm they hired to find out why employee morale and creativity is so low.

    Best thing to do is if you are at a company that does all the wrong things, start shopping and jump ship.

  • kj says on September 11th, 2009 at 2:57 am

    this is sarcasm, right?

Post your comment

Continue your discussions at Lifehack Community.

Get your own Avatars at Gravatars.
Three FREE Audiobooks RISK-FREE from Audible
Recent Writers SEE MORE
Latest Poll

Do you like the new design?

View Results

Loading ... Loading ...