
As much as you think blogging and social networking are mainstream, corporate America has not caught up
quite yet. Many companies are fearful that they are losing control of their brand — and they are. Companies are trying to put together social media guidelines as quickly as possible, so that employees know what they can and cannot say online, concerning their brand. You’ve probably seen a blog with a disclaimer and blown it off like it didn’t exist and I don’t blame you. Everything you say and do, whether online of offline, is a reflection of your brand and all brands you’re associated with, such as a nonprofit you are volunteering for, your company and even your friends. Most companies are top-down, which means if executives are fearful of social media, then there’s a good chance that you won’t be able to blog or share information about the company online. This, of course, is an opportunity cost because talent is the most important corporate asset!
The research says a lot
Companies haven’t completely embraced social media and some never will. Executives won’t even accept friend requests on Facebook or LinkedIn and most aren’t ever going to use Twitter. IT departments block many sites, including social networks because there is a security risk associated with them. Also, any company with a lot of classified information, in certain industries like legal, doesn’t permit social networking use at all. A lot of journalists aren’t even allowed to have a blog or a website. As you can see from these statistics, there are a lot of hurdles corporations need to get over for social media to become the basis of how business is run.
- 20% increase in companies blocking social media sites (ScanSafe, August 2009)
- 100% of CEOs admit to frequently thinking about their company’s reputation (Weber Shandwick, February 2009)
- 8% of companies have fired people for their social networking use (Proofpoint, August 2009)
- Social networking costs firms 1.5% of productivity (Nucleus Research, July 2009)
- 71% of IT departments block users from social networking (AMA, July 2009)
- 80% of executives are fearful of social networking risks (Russell Herder and Ethos Business Law, July 2009)
Should you work for a company that doesn’t let you build your brand?
No! If a company doesn’t let you build your personal brand using social media tools, your career will be sabotaged because you’ll lose your voice (a freedom that everyone should have). Aside from the first amendment, if your voice isn’t heard, then you suffer a competitive disadvantage because there are millions of other voices out there.
Companies are afraid to lose their employees to competition, which is one reason why they are afraid of employees building their own brands. When employees start blogging and gain visibility through search engines and social networks, they become more marketable and may be recruited by another company. Let’s be honest though; if a company doesn’t allow their employees to use social media, and another company does, wouldn’t it be smarter for employees to change companies? Your brand and online network is your insurance against possibly losing your job in the future. It’s all you’ve got. Make sure you work for a company that supports your career, not just their own agenda.
Companies benefit from your brand
Companies need to understand quickly that their employees can actually help their organization, even when not in the office. A single employee now can pass a corporate message (or even a press release) to the outside world, at a fast space, while maintaining consistency. Employees can also safeguard the corporate brand by monitoring brand mentions on social networks and Google. Helpful employees might take it a step further and answer people’s questions about products and services. Companies don’t even have to pay higher salaries right now to have their employee evangelists support their cause. All it takes is empowerment and a little bit of trust!
















Hi Dan,
I think companies have a right to tell you what you can and can’t say about the company. However, to not allow someone to have a blog or use social media is ridiculous.
I also wonder if a major reason behind them not allowing employees on to social media is due to the fact that so many hours of productivity are lost to time squandered on social media when they should be working.
While I 100% agree with the value of social media in building your personal brand, I question some of the arguments here. A distinction needs to be made between restricting social media in general, and restricting it at the workplace. Looking at the sources, it looks like all of these stats refer to restrictions within the workplace. Corporations are just trying to make sure employees aren’t spending company time playing Mafia Wars on facebook or writing their latest blog post – is there anything wrong with that? These things can be done at home.
Saying that people should not work for a company that doesn’t support social media is also a bold statement. No corporations restrict you from having a linkedin profile, from reading and commenting on blogs, or from networking in person. Any company that blocks personal websites is probably in an industry where having a website won’t make or break your career. The only situation where I might agree with this statement is if you are in an industry where everyone embraces social media except your particular employer.
Dan, you have some quite relevant points here. Some companies have a reason as to why they don’t take part in social media, but their reasons may not be founded in what the new generations are bringing to the table. Also, it doesn’t make much sense to delay the acceptance of what is already on the way.
Your point about not working for a company that doesn’t let you build you brand sure is empowering to those individuals who hadn’t really thought about building their brand, and gives companies a reason to want to alter their current policies. Some uses of social media are garbage, but serious individuals make quality use of social media.
No company can force you to stop blogging on your own time. It’s all about the idea if you are willing to stand up for yourself, or do what you are told.
And No, employment contracts are not enforceable outside of the workplace. my last corperate position tried to put in a clause that they owned any Idea’s I had while working there, even if I came up with them at home. That is not legally binding even in bizarro-world. but then I strike out anything I don’t agree with in EVERY contract I am asked to sign. you never sign a contract blindly or if it has anything you do not agree to in it.
The growth of your personal brand should be complementary to the growth your company’s brand. If it isn’t, it might be a good idea to consider working somewhere else.
You should be allowed to be yourself on your blog and express your ideas. If these ideas run contrary to the philosophy of the company you’re working for then why the hell are you working for them in the first place?
Mine does NOT !
http://www.rossgoodman.com/2009/03/23/blogging-whilst-employed-beware/
As someone whos company recently had a “quite word” with them about my blogging it is very easy in the current economic climate to be silenced.
It is also very easy from just a few posts to construct ground for dismisal. It is quite shocking how creative some HR departments can be.
Most organisation do not have a policy on social media so when in doubt they will apply the proverbel hammer to swat a fly.
[...] Does Your Company Support Your Blog? [...]
It’s all about the idea if you are willing to stand up for yourself, or do what you are told.
In my opinion is not a problem of freedom nor of possible uses.
In a company, especially those with a strong identity (on brand and communication side), executives could want to have strict control on which messages are given to public and which is the way they are addressed.
For me nothing is taken from personal freedom if access to some (or all) social sites is blocked or restricted because people take money for doing work, not for using social networks. And at least is a problem of business ethics: even if everything I said is questionable, is a problem of talking about a company internal facts that should not be allowed.
I think that everybody gives as obtained the right of using internet for doing something that is completely or partially unlinked from work: it’s not a right, is an opportunity given by companies that pay the costs.
[...] Personal fredom and company rights Dan Schawbel at Stepcase Lifehack writes an article discussing on company rights to block or not access to social sites (and among them to blogs), with special attention on what is about possible use of this type of communication (full article at http://www.lifehack.org/articles/management/does-your-company-support-your-blog.html). [...]
[...] Does your company support your blog? Does your government support your blog or look down on it? [...]
[...] starting to realize the impact of social media, that’s why many large corporations are rushing to create guidelines for these forms of self expression. Posted in [...]
[...] Lifehack.org reports with these sources that 100% of CEOs (not surprisingly), frequently think about their company’s reputations. (Weber Shandwick, February 2009) [...]
thanks admin exciting blog
information is the most beautiful treasures
[...] Does Your Company Support Your Blog? (lifehack.org) [...]
Social media reach into companies and influence their employees in ways that scare executives. The best bet is to be authentic from top to bottom, and trying to hide from anything is only a way to delay the inevitable backlash.
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