Could You Raise Your Rates?
November 25 by Susan Baroncini-Moe | Featured, Work

Let’s get real: when you work on an hourly basis, there are two ways to increase income: raise your rates or increase the number of working hours. I’m assuming you don’t really want to spend more time working, so let’s talk about something that a lot of people don’t like talking about: raising your rates. Raising your rates is a way to increase your business income that is often difficult for people to face, and there are many reasons why.
First of all, let’s get over the biggest issue business owners face when raising their rates. I’m just going to lay it out there bluntly. The number one reason solo professionals don’t raise their rates is self-worth issues. In all my years of working with clients, I have yet to run across a single entrepreneur who hasn’t balked at raising his or her rates, saying some version of either “I don’t need that much!” or “My clients would never pay that much!”
But when we get down to it, eventually they have all realized that these aren’t the real reasons they aren’t raising their rates. More often than not, keeping your rates “low” or “reasonable” is a function of one thing: fear. And believe me, I get it. I really do. There was a time several years ago when I was scared to raise my rates. I was scared that I would lose clients and that I wouldn’t be able to get new ones. But my fears were unwarranted, and while at the time I firmly believed it wasn’t about self-worth, when I started to get really real and dig deep about what was holding me back, I realized that indeed that’s exactly what was at the heart of it.
So how can you get past that? Well, first of all, you need to do some soul-searching. Dig deep and find out why you think you’re not worth earning more. Hint: If you start saying, “I just love what I do and I’d do it for free if I could afford to,” dig deeper. There’s a lot more going on there than you may initially think.
Second, stop charging by the hour. Instead, create packages with a lot of value built in. Make sure you are really offering something great, something that will produce a high return on your clients’ investment in working with you.
Third, start talking more about that value that your bringing to the table, instead of what people will get from working with you. When I talk with prospective clients, I do cover the features (like how many sessions are in each package, for example), but I focus more on the benefit of working with me. I talk about the value I’m bringing to their business, and show them how working with me will help their businesses grow.
Once you figure out what’s at the heart of how you’ve set your rates and made these slight shifts, you’ll be amazed at how fast your income will grow.











Thanks Susan. I’ve dealt with this problem earlier today. I was offered a position and was about to take it. But I thought that I can do better and should go after a higher paying gig.
I hardest thing about raising rates is how and if to break the news to existing clients. I develop pretty personal relationships with my clients and it is hard to beak the news to them. Any tips on that?
intersting
Your 2nd point really resonated with me… I recently removed the pricing from my webiste as I shifted from an hourly mindset to a package-based arrangement. It works better for both of us, and offers much more creativity! I’m *really* glad you brought up talking about the value you bring instead of what they will get working with you… that’s actually quite a shift to make. But one that I need to bring into practice.
@barryg: the same underlying idea of fear applies here. Why might you be afraid to tell your existing clients you are raising your rates? Because you might lose them as clients and friends.
So, do your best to keep them as clients (be accommodating) and friends (don’t be a jerk). Give advance notice to give clients a chance to budget for your higher rates (or find someone cheaper). Cut deals for particularly valued clients. If you’ve priced yourself right for the market, you’ll find new clients to fill any holes.
Just don’t be “that guy” that companies keep around because they know he’s afraid to ask for better compensation.
I hardest thing about raising rates is how and if to break the news to existing clients. I develop pretty personal relationships with my clients and it is hard to beak the news to them.
the second step… it’s so right thing)
Am I the only one who thinks “man I should get a whole lot more than what I’m getting now”? Lol. If you feel you are worth $600/hour. Charge it. Ppl will tell you soon enough if your worth it or not.
Right now, I don’t think I can raise my rates. I still need to gain more experience and see what I can really offer my prospective clients….
-Denise
Interesting. We have a new business and offer excellent rates as we need to build up our clientele. Hence we offer excellent value for money and are already over-run with eager clients.
I don’t think you can raise rates with existing clients. I think this is dishonest. We told them a rate and we’ll stick to it. New clients are fair game though and when you have a stable of satisfied customers you can leverage that to get paid more. Just what you are worth of course:)
Great article. Yes, you can raise rates. Every year on January 1st. You simply make it a mandated company policy. Send a letter to clients stating what their new rate will be (5-7% is fair game). Ask that they sign and approve the form. If you get backlash, u are working with the wrong company anyways and this is a good indicator of where they stand. Hold fast to this policy and stat that it’s a company policy from your very first contact with clients.
Now, on delivering value, provide things that make your business stand out and deliver what clients want: training, webinars, events, experience, timeliness, local news coverage. Do the work of standing out and showing you are a leader in your space and clients will be willing to pay a premium for that.
One of the things we did recently is launch a Knowledgebase chock full of videos, articles, links, and more so clients can educate themselves on their own. It’s a simple site but serves our clients well. Visit http://knowledgebase.fullmotiongroup.com
If you get a lead, and get in front of clients, and then have to explain why you charge as much as you do, and your yearly fee increase policy, it’s an indication your sales funnel needs tweaking or that your web site should have more info and isn’t showing your true value and what you can deliver.
Join local networking events and put the badge on your site. That helps to sell value as well.