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Communication

Hate Awkward Silences? 10 Essential Tips To Be a Great Conversationalist

Written by Celestine Chua
Celestine is the Founder of Personal Excellence where she shares her best advice on how to boost productivity and achieve excellence in life.
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For the original full-length article by Celestine: Art of Conversing: Do You Meet these 10 Rules of a Great Conversationalist?

Are you a good conversationalist? What makes someone a good conversationalist?

Being a good conversationalist is important in every context, be it in business, social, or dating. In the past years, I’ve met a lot of people under different contexts. In particular, my seven-month world trip in Europe and U.S. in 2011 propelled me into hundreds of social circles all around the world. Networking events have long become a norm to me as a business owner and self-directed individual. My recent dating immersion has put me in more dates in one month than I had in the six months prior to that.

Given that conversing skills is a must-have in today’s world, I thought it would do well to have a piece on how to be a great conversationalist, since I have not written about communication before.

While I think there is much for me to learn in the area of communication, I’ve been consistently told by friends and acquaintances alike that I’m a great person to speak and relate to. Often times, people tell me that they can’t help but share stuff with me that they don’t ever share with others. I also often have a knack for having drawn-out conversations that could go on forever if not for prior engagements that I and/or the other person have to attend to.

I don’t think there are any “tricks” or shady techniques you have to apply to be a great conversationalist. Below are ten timeless rules I apply to all my conversations:

  1. Be genuinely interested in the person. Who is this person? What’s on his/her mind? What does he/she enjoy doing? What motivates him/her in life? These are the questions I have for every single person I meet. Since people form the core of my life purpose (to help others grow), my genuine interest in people, from who they are to what they do, comes naturally.Such genuine interest, not an artificial one, is essential to making a conversation fly. If you are not interested in the other person, then why speak to him/her to begin with? Move on to someone you really want to talk to. Life is too short to be spent doing things you don’t like.
  2. Focus on the positives. Go for the positive topics. Which means rather than talk about past grievances, opt for a discussion of future goals. Rather than talk about the coffee that spilled on your table this morning, talk about that movie you are looking forward to watch later in the evening. It’s okay to talk about “negative” topics (read: topics that trigger negative emotions) once in a while, but only when you feel it is okay with the other party and when it has a specific purpose (e.g., to get to know the other person better or to bond with the person).Principle #4 of 10 Timeless Principles for Lasting Happiness teaches you how to see the positives over the negatives in every situation.
  3. Converse, not debate (or argue). A conversation should be a platform where opinions are aired, not a battle ground to pit one’s stance against another. Be ready to chat, discuss, and trash out ideas, but do so amiably. There’s no need to have a conclusion or agreement point in every discussion; if a convergence has to be met with everything that is mooted, the conversation would be very draining. Allow for things to be left open-ended if a common point can’t be achieved.
  4. Respect; don’t impose, criticize, or judge. Respect other people’s point of view. Respect other people’s space—don’t encroach on the person’s privacy unless a common bond has been established. Respect other people’s personal choices—don’t criticize or judge. Everyone has his/her right to be him/herself, just as you have the right to be yourself.
  5. Put the person in his/her best light. Always look for ways to make the person look good. Give credit where credit is due. Recognize talent where you see it. Drop compliments where appropriate.  Allow the person to shine in his/her own light.
  6. Embrace differences while building on commonalities. Everyone is different. At the same time, there are always commonalities across people. For the differences, embrace them. They make all of us unique. Agree to disagree if there are clashes in ideas.As you talk to the other person, look for commonalities between you and him/her. Once you find a common link, build on it. Use that as a platform to spin off more discussions which will then reveal more about both of you. For the new commonalities that get unveiled, build on them further.
  7. Be true to yourself. Your best asset is your true personality. Embrace it and let it shine. Don’t cover it up. It’ll be pretty boring if all you do is mime the other person’s words during a conversation; there wouldn’t be anything to discuss at all. Be ready to share your real thoughts and opinions (not in a combative manner of course—see #3). Be proud of what you stand for and be ready to let others know the real you. Read: Finding Your Inner Self
  8. 50-50 sharing. I always think that a great conversation should be made up of equal sharing by both parties. Sometimes it may be 40-60 or 60-40 depending on the circumstances, but by and large, both parties should have equal opportunities to share and contribute to the conversation.What this means is that you should be sensitive enough to pose questions to the other party if you have been talking for a while. (See #9.) It also means that you should take the initiative to share more about yourself if the other party has been sharing for the most part. Just because the person doesn’t ask doesn’t mean you can’t share; sometimes people don’t pose questions because it is not in their natural self to do so.
  9. Ask purposeful questions. Questions elicit answers. The kind of questions you ask will steer the direction of the conversation. To have a meaningful conversation with the other person, ask meaningful questions. Choose questions like, “What drives you in life?”, “What are your goals for the next year?” and “What inspired you to make this change?” over “What did you do yesterday?” and “What are you going to do later?”. Some questions for your perusal: 101 Important Questions To Ask Yourself.Some people may not be ready to take on conscious questions, and that’s fine. Start off with the simple, trivial, everyday questions as you build a rapport. Then, get to know the person better through deeper, more revealing questions—when you think the person is ready to share.
  10. Give and take. Sometimes people say pretty weird stuff during conversations. For example, a critical comment here and there, a distasteful remark, and a bad joke. Don’t judge them for those comments; treat these blurts as Freudian slips. Give them the benefit of doubt (unless clearly proven otherwise). I know that I make some random oddball comments sometimes which leave me wondering why I even did that afterwards. Usually I just laugh or shrug it off; it makes for funny conversation banter.
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What do you think makes a great conversationalist? How can you apply these ten tips to be a better conversationalist?

Get the manifesto version of this article: [Manifesto] 10 Rules of a Great Conversationalist
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